I went to Margaret Tietz for rehab after a total hip replacement. Aside from PT which helped me…read morerecover and walk, I had a very bad stay there. PT was only once a day, not twice. It was good that I was able to walk to the bathroom after a week there, as at times aides were rarely available to help. During meals, night time, and at changes of shifts, I waited for assistance quite a bit. Some of the CNAs were better than others. I only got 3 showers during the time that I was there. I found the food poor, and ate PB & J sandwiches many evenings for dinner instead of the overcooked vegs and fish that was offered. Lastly, I had a double room and was sleep deprived due to being kept up half the nights by demented room mates. I was very happy to get home! If I ever have to go to rehab again, I would not go to Margaret Tietz!

If you care about your loved one, STAY AWAY from this place!…read moreThis facility is shady, unprofessional, and full of negligence. The staff doesn't seem to care, and the patients are not safe. It's heartbreaking how poorly they treat such vulnerable people. Avoid at all costs.

I wanted to compliment the Physical Therapy and the nurses and aides caring for them patients at…read moreForest View i broke my ankle in a fall and following a weeks hospitalization I was sent to Forest View. I really could not walk but following intensive twice a day physical therapy i am now at the point I can walk with a walker and am abe to go up and down steps with no pain. The program employs very dedicated staff and tries to provide for everyone. There is overcrowding and notvenough staff to provide for such a large volume of patients but they try to make a difference. I appreciated their work in helping me return home. Joan Whelan Forest Hills NY

Terribly understaffed. People are screaming for a half hour or more to go to the bathroom. Some of…read morethe staff are very nice. Some don't seen to care. A lot more should be done. My mom. And a few other people are screaming for help almost all day. They should have been evaluated properly. And medicated properly.

Not a great rehabilitation for your loved ones. My Mother was there for short term for general…read moreweakness from a fall. First day I received numerous phone calls and greetings from the staff , I visited many time and found her on a wheelchair I. The hallway with the rest of the elderly and cna falling a sleep. Everytime I was for the 4 weeks she was there I asked for an update on her physical status no one knew anything. Told me if I wanted to speak with her doctor or pt they would send the to her room or call me but never did. She only had Medicare which only covered a little over 2 weeks the manager suggested that I can contact Medicare to extend her stay which she was approved for another9 days BUT did specify that it wasn't 100% covered. I had to pay an additional $1953. I regret not reading the reviews before she was transferred there for "rehabilitation "

There are truly no words to express how horrible, inhumane, traumatizing, and heartbreaking this…read morefacility was for our family. Watching a loved one suffer under the care of people who are supposed to provide compassion and dignity is something no family should ever experience. My family member entered this nursing and rehabilitation center needing care and support, and instead left this facility with sepsis, injuries, and severe neglect. Residents are left sitting for hours in soiled diapers filled with urine and feces because administration refuses to properly staff or provide adequate supplies. Many of these residents cannot advocate for themselves, especially those suffering from dementia, and instead of helping them, staff close the room doors and ignore their suffering. What we witnessed was beyond disturbing. There is a complete lack of empathy, accountability, and professionalism. Staff members laugh and make jokes when residents who do not speak English are trying to communicate. The discrimination and disrespect shown toward vulnerable elderly people is disgusting and unacceptable. This facility also mixes drug rehabilitation patients with elderly residents, creating what feels like a very unsafe environment for people who are already fragile and vulnerable. Families trust these places with their loved ones, expecting safety and care -- not fear and neglect. The food is terrible, often cold, and simply thrown in front of residents who cannot even feed themselves. No one seems to care whether residents actually eat or not. The level of neglect is horrifying. To make matters worse, the Director of Nursing Aurimel Buenviaje took everything as a joke and never once responded to escalations or concerns brought forward by our family. Complaints are ignored, accountability does not exist, and residents continue to suffer. Please, if you love your family member and want them treated with dignity, compassion, and proper medical attention -- especially during the most vulnerable stages of life -- do not consider this facility. Explore other options. No family should have to endure the pain, trauma, and helplessness that we experienced here. Shame on this facility for the treatment of its residents!

Do not send your loved ones here. Medical care here is satisfactory. They told me they'd help my…read moremother within six months of rehab but rather kept sending her out to hospitals until she died... Their care team was selling lies about how great their care will actually be; when in reality the facility is run down, overcrowded, their staff is unsociable with patients, and they're ultimately only interested in milking insurance money from them.

My name is Juanita Pittman- Roulhac and my mother is in room 123-2 and have been at the facility…read morefor several days and I'm so pleased with the staff overall they are all polite and pleased to help espeically Marquita who works as the receptionist, very polite and always willing to assist in anyway. I'm So happy I chose Meadow park for my mom.

I cannot share enough kind words about Ozanam Hall of Queens NY. After a recent stroke and a twelve…read moreday hospital stay, my dad went to Ozanam for rehabilitative services. My family didn't place dad there blindly, it was by choice, after weighing all the options. We have a family member who is a long term resident there currently as well as a long time family friend who is there too. They love the care they receive and the staffers they receive it from. Their recommendations were well received. From the moment I entered the front door and was greeted by the front desk attendant Lana, I knew dad was in a great, loving, caring and Holy place. I went up to dad's floor, was greeted by every staff member I passed. Not just on my first visit, but every visit. No matter how busy they were, every single person said hello. As time went on, those greetings were by name. It truly felt like dad was being cared for by loving family. My visits only lasted a week or so as I live about 700 miles away, but my experience and my opinions of my dad's treatment are fact based. He could not have received better care anywhere else. The facility was spotless, well maintained and the staff all love why they do. It takes a special kind of person to do this work. Ozanam is blessed with the best. Ozanam is even updating the rooms one floor at a time. It's nice to see the investment back into the facilities. The office staff was extremely helpful, kind and very communicative. They assisted in every way possible, making the daunting logistics of dealing with the insurance companies a less daunting part of the experience. I could not ask for better! I'd like to name everyone I met there who cared for me dad and assisted my family throughout, but I would have to name every person in the public eye as well as everyone behind the scenes there. By God's plan, my dad, Donald B. declined due to advancing medical conditions. He received great personal care and was treated with dignity up to and beyond when he took his final breath. He passed on Sept 22, peacefully in his sleep. The staffers who knew him were as sad as we are. Thank you to everyone at Ozanam Hall of Queens for all you do for every person in your care every day. May continue to God bless you all. Please keep doing what you do!!! You all are absolutely incredible. Rest easy dad! God's got you!

Stay away from this HOLE. They use all these lazy agency aides who leave your loved one in soiled…read morediapers from morning til night. Saw aides sleeping while supposedly on watch by front desk. If you ask for help they walk away or say I am on a break. They leave rooms dirty and if you go to supervision they just cover it up. They do not isolate people during flu season so everyone gets sick. The aides do less than the minimum attempting to feed patients with dementia. This place is hell on earth for the vulnerable elderly.

Staff is helpful and pleasant my husband enjoys his stay and the Administrator Myra is a angel in…read moreaddressing my concerns and answering any questions I have. She cares about her role and it shows in her work each time I see or speak to her. Even though my husband can be difficult, she is prepared and willing to do her best to make sure he is comfortable. I recommend Hollis Park Manor Rehabilitation Center.

I was a rehab patient at Hollis House of Horrors for about six weeks after spinal surgery…read more I have nothing positive to say whatsoever about the administrators, social workers, and other managerial staff who make their money providing the substandard care that patients are subjected to day after day. Anyone who is unable to advocate for themselves will surely suffer. To the extent management takes any interest in the clientele it is only when a sufficiently loud complaint is made, repeatedly if necessary. One morning, a nurse was so quick and rough changing my shirt that my neck was yanked hard enough to require painkillers and x-rays to ensure no damage had occurred. I was also awoken in the middle of the night when someone was taking my blood. The administrator told me it was regular practice to draw blood, and the service comes early in the morning hours. I also blame management on the complete lack of communication between night staff and day staff, as well as staff taking breaks and other staff that remain on-duty. Requests or information conveyed to day staff will likely never be known to the night staff and vice versa. The same holds true with morning and afternoon staff and vice versa. The lack of safety protocols was also evident after I began to feel ill and needed to insist on getting a Covid test.Had I not insisted on the test and the medicine, I likely would've been allowed to interact with staff and patients for days, the majority of whom don't wear masks when interacting with others -even after it was obvious that there was Covid in the facility because I had not been outside in six weeks to contract it elsewhere. To make matters worse, after some investigation, I was advised that the last dose of my covid medicine was used on another patient while they waited for medicine to arrive for that patient- the poor record-keeping and the need for me to insist that I had not finished a full course of the medication was completely unacceptable in a facility charged with administering medication to patients. Also, because of a lack of dexterity in my hand I was supposed to receive a weighted spoon with every meal, which allowed me to feed myself. At least 50% of the time the weighted spoon was not provided to me with my meals even though it was noted on every meal slip given to me with each meal. In another example of management disconnect with the patients in their care, the facility is undergoing renovations that began at 8 o'clock in the morning and continued past 8 PM-Despite the law requiring construction to stop at 6 PM. It makes me physically ill to think of all the patients unable to speak for themselves that likely must endure that construction till 8:00 PM. There was no safety grab bars in the bathroom in my room. When my dirty laundry continued to sit for 2 weeks, the excuse I was given was when there's not enough laundry, it's not taken- Zero acceptance of any responsibility by management. Overall, my stay at the Hollis horror house was almost as traumatic as my spinal injury itself. Being subjected to diaper changes at five in the morning despite my insistence that it's not necessary, the crappy food, the lack of safety protocols and absence of sufficient staff that allows for proper recordkeeping and effective communications between staff to be standard practice makes this place as close to hell on earth as I would ever want to come. I don't believe this facility should be allowed to care for patients at all, but if you are considering this facility for yourself or for a loved one be prepared to vigorously and aggressively advocate on a daily basis for yourself or your loved one. Understand that complaints made to anyone other then the administrator and which you dont document are likely going to be lost if not ignored

I don't even know were to start from this is an awful place. They don't take care of the patients,…read morewhen I go visit my brother he's always dirty, hasn't been showered in days, no grooming his nails are long and full of fungus, his teeth are not brushed. He gets sick and they never inform my mother or me about his conditions. I don't care if it like a urine infection but let me know !! They never do and when I try and call them to ask about my brother they take about 30minutes to pick up a phone call even the security said I see them at the desk but they are not picking up let's keep trying till they pick up. It's so sad because they are suppose to be helping and taking care of patients.

Silvercrest has been really mean to my mom numerous times I had to deal with her belongings being…read morestolen. She suffered a hip fracture and they reported this to me hours later. She suffered a fistula where her eye was puffed and they failed to report it to me or er. I no longer like the services

great experience.! The girls are caring and do all that they can to make my mom comfortable…read more Great agency to work with

From the owner: LOVE TO CARE delivers exceptional private care services throughout New York State, with a special…read morecommitment to families in Nassau and Queens Counties. We are dedicated to promoting the health and wellness of your family through our skilled and compassionate care. Our team develops a comprehensive care plan tailored to help you remain in your home for as long as possible. This approach allows you to stay close to your loved ones as you age or recover from an injury or illness.

My team and I have been providing monthly drumming/music programming at Rego Park and all I have to…read moresay is Michael and his activity staff add so much to the program. Their involvement, engagement with the residents, and positive energy are felt.

quality care best team of people…read moremost helpful understanding Judah and team has helped me above and beyond with both my parents' stay there. I am ever so grateful, thankful and blessed to have such wonderful people taking care of my parents at this time. Their needs are always fullfilled with kindness. Baruch Hashem