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    Chapman A Craig MD

    1.0 (1 review)

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    7 years ago

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    Alabama Plastic and Reconstructive Surgery

    Alabama Plastic and Reconstructive Surgery

    3.0
    (2 reviews)
    2.2 mi

    They took our money and delivered terrible customer service. The initial consultation went…read moreextremely well, in fact, we were really impressed with Dr. Bentley. I was looking forward to a breast reduction. I had to do my own leg work to obtain medical clearance and I made sure they had everything they needed. They lost my paperwork four times and I had my doctor at UAB and my local primary send over everything they needed. This was planned months in advance. I called a couple of months prior to the surgery date and they said they had everything. Two weeks prior to surgery a girl from their office called me to tell me that they needed my paperwork and I was in disbelief that they were once again saying they did not have my paperwork. I have a history of afib and a blood clotting disorder so with these two areas of my medical history, I, nor my husband, felt comfortable moving forward with this practice. I politely declined the surgery at this point because of the lack of assurance we had. It's perfectly normal to doubt the point of what else would they forget while I would be under anesthesia given the number of times they lost my paperwork. The office manager told me that I would not be refunded my deposit back because I was the one who cancelled. What part of that "they dropped the ball" do they not understand? Does Dr. Bentley even realize why he lost me as a patient or does he even care? I believed in this physician enough to give them payment so why in the world do they think I would cancel for frivolous reasons. The reasons were legit and they should have made this right by doing the right thing. We own our own company and when someone drops the ball, we, as the owners, make it right with our clients! Apparently not all business owners are created equal.

    My wife had a procedure done here Nov 2023. Their staff and medical team is absolutely amazing…read more Their attention to detail and winningness to answer questions made our experience well worth the money and time. My wife is beyond excited with her results and has been raving about her experience ever since. Dr. Budny and his team are amazing.

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    Montgomery AL Plastic Surgery
    Montgomery AL Plastic Surgery
    Cosmetic Surgery Montgomery AL
    Cosmetic Surgery Montgomery AL
    Plastic Surgery Montgomery AL

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    Plastic Surgery Montgomery AL
    Herron Dermatology and Laser

    Herron Dermatology and Laser

    4.1
    (7 reviews)
    1.2 mi

    I did not have a good experience here. It's very busy. I waited 45 mins. Their Covid protection…read moremeasures include taking your temp. Which they didn't do til they had me sit and wait for over 30 mins in the waiting room. When I finally went back, I waited about 10 more mins for her to walk in, not really offer any options or want to discuss anything, and she was scratching notes to the tech on the back of the papers on the counter right in front of me. It was very unprofessional. I ended up taking a referral to a plastic surgeon because I didn't trust them to hurry up and cut on my face. I won't be back.

    This is my first visit to a dermatologist so I can't really compare him to other dermatologists…read more In a nutshell, if you want fast fast fast, he's the doc to go to. For more details of my visit, read on. The office itself is very spacious and clean. The hours are very client-friendly. I think they open at 6 Mon- Thurs. So cut them some slack from still being sleepy or tired. My appointment was at 7:20. After a few minutes of wait, I was brought to the exam room where a girl ( She did not introduce herself so I don't know who she is. Actually, none of the ladies I spoke to introduced themselves to me or say anything like "Hello, how are you". Though I did get a thank you and a hint of a smile after paying the $50 copay.) Dr. Mark seemed very professional but he looked really rushed and breathless when I met him. He shook my hand, ask a couple of questions, took a swab, then gave me a diagnosis of what he thinks it is. He then gave me a prescription and also said they will check the sample to verify. He then walks off the room. I think the whole exchange took at the most ( and I am being generous), 1 minute. He did not ask if I have any questions or other concerns. If you are the shy type, forget it. By the time you can bring yourself to ask, he would already be gone. The girl gave me the prescriptions and I did ask her how I can have a prescription when they've yet to test the sample swab. To which she responds that they think it is eczema. Note that in no time was she ever near me to examine my skin rash.

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    Kelli Riddle, PA-C
    Kelli Riddle, PA-C
    Mark D. Herron, M.D.
    Mark D. Herron, M.D.
    We offer SkinPen microneedling, call for your appointment today.

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    We offer SkinPen microneedling, call for your appointment today.

    Chapman A Craig MD - earnosethroat - Updated June 2026

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