This is a standard bait and switch. They quoted 120 to 150 and they charged $488. They replaced all…read moreof the brake components without authorization and completely took advantage of a college kid who didn't know too much about his bike. These guys are immoral and their labor fee equals more than any Dr or Lawyer fee! Their "repair" bill was more than the worth of the bike! Be ware stay away!

Jeff was incredibly kind in responding to my concerns respectfully and with humor and I highly…read morerecommend his service.

Great staff with knowledgeable mechanics. They spent a ton of time with me to help me decide on…read morejust the right equipment needed for a 2700 mile bike trip. No pressure, pure information. Did an outstanding job combining my equipment with new parts to get me the right solution at the best price.

I've had positive experiences at Joyride Bicycles in the past, and one thing they do better than…read moreother shops in the area is stocking quality bike apparel. That's actually why I stopped in during their winter sale to grab some new socks. On top of the sock rack, there was a sign that clearly said "socks 50% off" with no fine print or conditions. But when I got to the counter, the employee told me the socks weren't part of the sale. I pointed out the sign, and instead of acknowledging the issue or offering any kind of apology, he just dismissed it and didn't seem to care at all. It felt unprofessional and honestly pretty disrespectful. I ended up pity-buying one pair instead of the two I planned on, but I'm now planning to return them. I left the store feeling misled and frustrated. If you're going in hoping for a sale, don't trust the signs without double, or triple-checking. This really should be a one-star review, but I'm giving it two stars only because of my previously good experiences here.

Wow; I can't praise Mark Fjeldsted (3rd generation owner) and his super friendly staff enough…read more My wife and I were driving through Logan on a long-distance hiking/biking vacation and realized we needed to replace our 10-year-old Thule bicycle rack. We searched businesses in Logan that sold Thule racks and found The Sportsman. Arriving at the store, I explained our situation to a friendly gentleman (turned out to be Mark) who explained the modern Thule products very thoroughly. I was pretty candid explaining that I'd brought no tools (from Phoenix, our home) but Mark didn't hesitate a moment to commit to assemble and install. Finishing the installation, Mark took a bike from his store and demonstrated all of the loading and locking features of this new Thule rack. Wow, what a great improvement from our earlier model! So, if you're ever in Logan and need good clothing, equipment and, particularly, bicycles and accessories, visit The Sportsman. This business is the epitome of what great retailers with high value products and service aspire to achieve.

These guys are the best!…read more I've been going to the Sportsman for years, I've bought a number of bicycles from them, but best of all is their bicycle maintenance shop. They've always done a fantastic job, treated me well and at bargain prices! When a store does a great job, often times it's difficult to show appreciation for a job well done, so it is my pleasure to give Sportsman five stars. I recently took my bicycle to them with some problems I was experiencing with some grinding in the peddle bearings, I told them I was afraid I needed a new set of bearings, that I had wore mine out. They could have easily sold me an expensive set of new bearings, but they didn't, they were honest in their work, explained to me that the bearings were just dirty and needed a good cleaning, which they did for me at a great price. I was prepared to pay a high price, but instead was taken care of honestly and with great integrity, I appreciated that so much that I wanted to share my experience with you. My bike works like new again; thanks guys, you're awesome! Five stars from me!

I was really glad I didn't have to stress about selling my bike. It helped to have someone else…read morefind an appropriate price and do the work, and it sold well and fairly timely. Thanks!

Ordered a Sun Mountain Cart bag. Arrived pretty quick to Maui. Very pleased. Will definitely order…read moreagain. Mahalos

worst customer service ever!! DO NOT ORDER ANYTHING FROM THEM!!!!!!. Your order may be lost or…read moredelayed and they will do absolutely nothing to help you. I specifically ordered a Northface jacket from them because it should've arrived on 11/14. It did not because post office rerouted the package to the wrong location. I called customer service hoping they would send a replacement before I left on my trip but would do nothing. would never order from them again, even if the item was free.!!!!!!!!!!!!!

I seriously can't speak highly enough of this place. They care about the customer and do great work.read more

Terrible terrible service. I thought this would be a great place to bring my bike to get a tune up…read morejust as routine maintenance to keep it running nice. It was a jamis bike and as wimmers is the local jamis dealer I thought it would be the best place to go. When I got my bike back over a week later it was less tuned than when I brought it to the shop! They also charged more than other bike shops in town. There's no way I would ever bring my bike back there. Save your money and time and go somewhere else.

Kenji is fantastic. He is passionate about and Very knowledgeable about Ducati and other bikes…read more Super nice guy and very reasonable. He saved me thousands on an engine swap and is very responsive when I text him questions. I will go to Kenji every time I need help with my bike.

Kenji is incredibly knowledgeable when it comes to setting up race bikes and the installation of…read moreaftermarket components. I purchased an aftermarket rearset that required the removal of the swing arm pivot to install. I knew this was going to be a tough job that I was not equipped for. I made an appointment with Kenji on Facebook and he was able to get my bike into his shop the day the parts arrived. After the parts were installed he let me go for a spin around the block and see how it felt. I let him know what I was feeling and he was able to adjust the rearsets so they fit me perfectly. If you have a job you are worried about doing, I highly recommend Kenji. He doesn't take shortcuts and his price is very fair, I also learned a ton from him.