As a ski industry pro 15+ years and international skier - I have NEVER been treated so poorly w the…read moremost rude experience in my lifetime of skiing. I went in to look at boots and asked about a pro discount - the older man did not know. He proceeded to continue talking to another man, skipped me over to help a woman about socks then skipped me over AGAIN to help a "walk-in". I went to ask if there was another person help me and he walked over and said it's by appnt only!!! Meanwhile he helped two other "walk-ins" after my turn. Done - there are plenty of amazing options in Utah. They just LOST a great customer that has spent a lot of money at Gorsuch.

Very good experience. I had a warrantee issue with Smith Goggles…read more The young lady that assisted (Beyulah) helped navigated the process expeditiously and with a dose of courtesy. I was able to ski using my replacement same day. Previous purchase experiences have been positive as well.

Helpful staff, and pretty good selection for a local board shop. I've bought several skateboards…read moreand a snowboard here since living in Logan. Definitely more enjoyable experience than my visit to Zumiez is Logan.

I visited for the art walk, and Directive Boardshop was on the list of places to check out. I was…read morenot in the market for a board, but I admired the variety of boards that were on display. It was several minutes before I realized that was not actually the art that I had come to see. In addition to the boards, you can find other gear, including clothing and shoes. The young lady that was running the shop was welcoming and friendly and likely would be able to outfit you in exactly what you're looking for. Stop by.

This shop has repaired multiple bikes for me and they do quality work for a decent price. I…read moredefinitely recommend stopping by if you have any concerns about your bike. They also sell ski equipment and offer ski rental.

I needed a tire fixed on my road bike. The shop I normally take it to in Ogden last time kept a…read moretire for 4 days. Yes a quick fix tire was kept for too long I thought. This is fairly close to my house so I was in the area and called and they said they could probably get it done today but for sure by the next day if they got busy and had to keep it overnight. When I arrive to my surprise they were fixing it right away. I just browsed in the shop for 10 minutes while they filled up the tire and I was on my way. Great people and a nice local shop to support. Think I found a new place to take my bike when I need it fixed. I will be supporting them in the future.

Staff very helpful. The rental process was easy. The rented equipment was like new. My favorites…read morewere the ski boots. They were so comfortable I didn't wasn't to take them off. I had No bruising or chaffing. I'll be back next ski season.

Great selection. Great prices. And great service. They helped us pick out the correct equipment for…read moreour skill level and also considered being budget friendly. They did not try to upsell. A great place to purchase equipment!

this was my first time here and everyone was so nice. Goldie helped me pick out my helmet and this…read moreone gentleman (I forgot to ask for his name lol) helped me with my goggles. They were very informative and patient with me :)

It could not be easier to sell gear. Drop stuff off. Get an email your stuff sold. Super fast,…read moresuper easy.

Great all around Summer & Winter shop located right in the middle of beautiful Ogden Valley,…read moresurrounded by three world-class ski resorts with famous Utah Champaign Powder, Rocky Mountains, two lakes, and miles upon miles of bitchin' hiking and single track - not to mention the BSL (Bonneville Shoreline, GWT (Great Western Trail), outback and and lift-served resort riding at Snowbasin and supreme loops of single-track at Powder Mountain! And that's just the location... Everything Skiing and Biking is to be had at Diamond Peak! Rentals, sales, tuning, including great customer service by local outdoor nut jobs who compete hard, play for fun, and know the local haunts where you can find a pow stash days after the last storm, or a biking trail devoid of humans and loaded with wildlife and views you won't ! If you need ski boots, Josh is a master boot-forget. Get there for you Summer and Winter goods, and you never know... you just might make some new friends?

The bike shop is a joke!!! Went into have my computer updated on my ebike and the young guy with…read morethe beard said they were busy and both were sitting down with no bikes on the bike racks. What were they busy doing?

Their trampolines aren't built like they used to be. The trampoline I grew up on from pitchers was…read moreheavy duty and very strong! The $1,100 trampoline I bought this year is extremely cheap. The frame is very thin and shakes a lot. The net that we paid extra for is absolute garbage! The U-bolts that hold the net poles on are tiny and snap easily. Had to buy stronger u bolts. The net itself is generic and needs to be trimmed to size and woven on by hand with rope. There isn't a zipper or any kind of door, just the overlapping net. Will not be back to Pitchers.

We bought our trampoline from Pitchers over ten years ago and it's been great and still going…read morestrong but a year ago we decided to replace the net, poles, pads and bumpers because they were looking faded although they still worked and were intact. Today I was restringing the net to make it tighter and noticed that the bumpers that go on the poles were flaking all over the trampoline and basically disintegrating after a year of use. Hadn't noticed before now because my daughter doesn't use the tramp much anymore. When I called to let them know that the bumpers were falling apart after only a year, they told me they are only meant to last a max of 2 years. Again, I told him it had been a year and the last ones we bought with the original trampoline lasted ten years with no flaking or disintegrating. The guy I talked to seemed put out that I was letting him know that the bumpers were falling apart. He tried to tell me that the little holes/pits were from abuse and that extreme temps were the cause of the flaking even though their other bumpers lasted over 10 years. Disappointed. Won't be going back.

Wow! Asked for help, was met with "Grab a pamphlet and read it! Do I need to find it, since your…read moreobviously can't." So rude. Will not go back. Changing my review, because the lady store was super rude, but the lady in the tent was AWESOME!

We had great service from Denise for her four person tubes. We paid $10 per person for a four…read moreperson tube for an hours worth of tubing fun down the river. Our driver Mike was awesome. He took us up the mountain and back down. If you forget or lose your swim items in the river this also doubles up as a bathing suit and flip flop shop! The mark up is high but the quality of the stuff was good! Would come Back again. $40 for an hours worth of fun was worth it. We got to tube about 4 times down the river in the hour we rented! Amazing deal.

I bought a pair of snowboard boot bindings from them. The bindings has a design flaw and is u safe…read moreto use. They wouldn't even let me return them or get store credit. I won't ever use them again.

As I was hitting submit for my order, I saw a little button that said snow boots size which I had…read morenot included So I immediately sent a follow up email and I got a response that says we have email that included my boot size Never heard another word till my skis and saw they had not had the bindings adjusted at all Now I gotta go to a ski shop and I don't live near one which is why I was ordering online to begin with

This is a standard bait and switch. They quoted 120 to 150 and they charged $488. They replaced all…read moreof the brake components without authorization and completely took advantage of a college kid who didn't know too much about his bike. These guys are immoral and their labor fee equals more than any Dr or Lawyer fee! Their "repair" bill was more than the worth of the bike! Be ware stay away!

Jeff was incredibly kind in responding to my concerns respectfully and with humor and I highly…read morerecommend his service.