The place I normally board my dog for the holiday was booked. I went searching around and I found…read moreWise Wags! They had open availability and they were really flexible with the drop off and pick up times. I can tell my dog really enjoyed her stay here! I was provided with daily pictures and activity updates on what my dog did throughout the day. I will be coming back here in the near future!!

I really appreciate how kind and accommodating this business was! I would definitely recommend!read more

Jay is truly the best groomer I've ever trusted with my dog and I don't say that lightly. I moved…read morefrom LA to Atlanta and went through several disappointing grooming experiences before finding him, and now I wouldn't let anyone else touch her. He gets it right every single time, no exceptions. My dog gets a lamb cut, which requires way more than just clippers it takes serious precision and skill with scissors, and Jay absolutely nails it. The attention to detail, the consistency, and the care he puts into his work are unmatched. People literally stop me all the time to ask who her groomer is, and I always send them straight to Jay that's how good he is. You can tell he genuinely cares, and that makes all the difference. Finding someone you trust with your dog is everything, and Jay is that person for me. If you're even considering booking with him, do it. He's worth it.

I wanted to love the service but it just didn't work out…read more I moved to Atlanta in 2023 and lived on a different side of town for the initial six months. I found a groomer that I love but wanted to find one closer to where I purchased my home. I called this place at the time and they weren't familiar with my dog's breed so I opted not to take her there. Fast forward a year later, I call them back because I wanted to finally avoid the commute to Cheshire Bridge. To my delight, BIS let me know they now have a groomer who specializes in doodles so I decide to book the appointment. Unfortunately, the first time I brought her for a bath, she came back with a rash or hot spot on her back paw. She had never had a hot spot up until that point, and she was three. We discussed it could be the shampoo but it was concentrated to one paw, so that didn't quite make sense. The second time I brought her the hair cut was not to my liking and I paid even more than I do for our groomer who consistently does a fantastic job. So, although I appreciate that they found a doodle groomer, she just isn't the one for us. **Also, they may want to ask if the bow or the bandanna is the preference for each dog, b/c not every female dog wears bows. Just a heads up.

Richard took really good care of my cat while I was away for 10 days. He was able to administer…read moredaily pills and was willing to clean up some accidents that happened outside the litter box. He also takes amazing photos It seems like they got along well, because my cat ran to the door a couple times in the days after i got home, when he heard a loud truck. I think he was hoping to see richard again

Richard was beyond amazing! We are traveling and our dog needed some last min (anal glands )…read moregrooming! Not only was Richard very communicative, he was able to accommodate us with coming to our rental! He was very patient and kind to our pup. Treated her like she was his own!! And not only did he do a great job on our pup we got some amazing food suggestions to try!! Something else we learned, Richard and his team will travel for your fur babies/pets......out of state! Hands down great service, great communication, simple, quick and will 100% seek Richard out when in the area again or need help out of state!

I love taking my baby here for daycare. Lauren happily greets us at 6:45am. The other morning, I…read morewas sitting in my car after drop-off and saw that they were just loving on her before taking her back. She is always excited to go in and happy when I pick her up. The staff knows each dog by name and Corrine or Dari tell me about their activity during the day. I have even received communication via text when my baby wasn't feeling well, letting me know they were keeping an eye on her. I have another doggy daycare closer to home, but hands down choose Doguroo to take care of my dog.

Two times in a row, the groomer has completed disregarded directions. Both times, she aggressively…read moreshaped him up which was not requested. The most recent time, the desk person did take care of the cut but I will not be back after 2 chances and 2 failures.

I'm extremely disappointed with my recent experience at Wag-A-Lot Downtown. I received a phone call…read moretoday informing me that my dog has apparently had ongoing issues with rough play with other dogs -- something I was never told before. The only communication I ever received was that he had been moved up to the large yard, and it was presented as a positive/congratulatory thing, not as a behavioral concern. During the call, I was also told that my dog is often kept in the den for much of the day and mainly gets time out with staff members because he seems stressed in the den. As a pet owner, it was upsetting to learn this had apparently been happening for some time without my knowledge or consent. I completely understand that not every daycare environment is the right fit for every dog, and I appreciate them trying to manage situations safely. My issue is the lack of transparency and communication. If my dog was struggling socially or spending significant time separated from group play, I should have been informed immediately and consistently. Because of this experience, I'll be looking for another daycare that communicates more openly with pet parents.

We LOVE Theo Wag-a-lot. It is Chet's home away from home. The staff is so supportive and friendly…read more Chet gets to play here in a regular. This is also his started place for his pupcations when we travel. I love that he always looks forward to his visits and generally seem happy to be here when he arrives. The lobby is full with the cutest of doggie treats. I also love that if you wanted to you can bathe your dog here for a small fee. We are fortunate to have Courtney as Chet's personal groomer. I can't celebrate her enough. Chet gets the most compliments on his cut and I swear he walks taller and prouder when he's freshly groomed in a new bandanna. Great location. But can be traffic. Great early morning hours. These are dog people! Also there are cameras for me to check on Chet from my phone.

Amazing service! My dog loves coming here for his monthly appointment. They are very quick to…read morerespond and book me a grooming appointment on short notice. The staff is always friendly and truly cares about the pets they work with. My dog comes back looking great and happy every time, which gives me peace of mind. Highly recommend them to anyone looking for reliable and professional grooming services!

Just moved to the area and needed to find a new groomer. They were absolutely amazing!! The…read morecustomer service was seriously top notch - they were all so friendly, caring, and welcoming, plus my pup looks adorable with her cut!

Yasmine has been servicing me and my puppy fendi for over 3 years and we lover her!! So…read moreprofessional!

I love them so much! Yasmine is so kind and gentle with my little dog. She always comes and leaves…read morehappy with her tail wagging. I'm proud to support this black woman owned business!

Thank you so much Mr. Krishna for taking such great care of our fur baby Wesley while we were on…read morevacation last week! First time boarding our dog at this caring and lovely place. First we did two trails for 2-3 hours on two separate days so Wesley can get acclimated and it was a great idea. Mr. Krishna sends video and pictures I could see how our dog is doing. We will definitely revisit and we highly recommend.

I scheduled boarding with this company. Got a confirmation text. Called them about a week before my…read moretrip to confirm as I didn't hear back. And they told me that they wouldn't be open. I just wish the communication was better. Luckily I was able to find a backup sitter but it was a bit of an inconvenience.