In most aspects it is your standard OneMedical office. The providers are nice and punctual, it is…read morereasonably accessible by metro, sits across from county public parking, and even has appointments on Saturdays. It's also one of the OneMedical offices with a pediatric practice. So why only 3 stars? The lab, especially on weekends, is a calamity. One time my wife had to wait *an hour* to do a simple lab test. Another time it was an unnecessary wait and hassle just to pick something up from the lab. Honestly, if you anticipate needing lab work on a weekend, you may want to consider another location unless you're out of choices. I'm not sure what's going on as neither of us has ever waited more than a few minutes for the lab at any other location. I shudder to think what it would be like if you had to wait an hour with your sick child. With that caveat, if you don't need lab work on a weekend, I wouldn't hesitate to go to this OneMedical location and expect their usual high quality of service and care.

The Bethesda location for One Medical gets 5 stars from me. I'm surprised that they haven't been…read morereviewed yet. In general, I like the integration of the app & telehealth with the office and the idea of a more personalized focus on primary care that One Medical provides. Specifically, I like this location where the staff are all very nice and welcoming. It seems like the staff really care about improving health and "taking care" of you. I tried out the Chevy Chase location last year and had a bad experience with a shockingly rude doctor that surprised me. If I went into detail about what happened there, you would be appalled. I've been to the Bethesda location a lot and they have been great every time. If I had only experienced the Chevy Chase location, I would have quit this program but I've been consistently happy with Bethesda. I haven't tried other locations but the model is that they are a different experience than your average primary care medical office. They are very prompt, stylish and offer the choice between in-person services and telehealth. Prior to One Medical, I had a less than stellar experience with a primary care doctor in a different system. When I say that I've been consistently happy with this Bethesda office, I don't say that lightly. It is pleasant and convenient.

The best of the best! Lovely front desk staff, and Bethany and Rachel are incredibly knowledgeable…read moreand just genuinely nice.

Overall just not worth it. The first time $300 "concierge fee" is ridiculous. They aren't offering…read moreanything extra for it. Just charging people extra money because they can.

This office is extremely disorganized. I made an appointment for 0800 for FASTING blood work. The…read morereceptionist at the desk tried to explained that I should not have made an appointment? She finally admitted that the phlebotomist had not yet arrived to the office. After waiting 20 minutes, I left. Time to get a new primary care provider!

STAY AWAY: OVERBILLED, UNETHICAL, A SCAM, CALL CENTER NIGHTMARE…read more (Please notice how they do not respond to their one star reviews...) I went to this urgent care for a small rash on my hand. I was in and out in under 15 minutes. No labs, no procedures, no tests, and no complex decision-making. The doctor simply looked at my hand and prescribed a cream. Weeks later I received a bill coded as a Level 3 visit, which is meant for moderate cases requiring detailed history, a full exam, and more involved medical decision-making with labs or diagnostic testing done. My visit had none of this. According to coding guidelines, this was clearly a Level 2 visit: a straightforward problem with low complexity and a simple treatment plan. Billing it as a Level 3 is inaccurate and feels like an intentional overcharge. On top of that, I was charged for a mental health screening that never happened, a weekend fee that was never disclosed, and even a new patient fee at an urgent care, which makes no sense. When I called billing, I was told an investigation would be opened. I followed up multiple times, only to be sent to collections instead. When I called again, I was told no investigation had ever been filed yet somehow the doctor had already "declined" my dispute. After I pointed out how impossible that was, the rep suddenly "found" my complaint in the system. The entire phone call was frustrating and unprofessional. The rep spent 20 minutes repeating my complaint back to me in circles and refused to transfer me to a supervisor until I said I was prepared to file a complaint with my state insurance commissioner and consider legal action. Only then did "the only supervisor" suddenly become available to call me back. When I asked for the supervisor's name, she said there were "many, many supervisors" and couldn't give me one. I pointed out the contradiction.... first there was only one, now there are many.... and she cut me off with a dismissive "have a good day." Before hanging up, I asked again for her name. After a long pause and more hesitation, she finally told me it was "Princess." Princess. THIS IS A JOKE. This urgent care and their outsourced billing department are not just making mistakes, they are taking advantage of patients. I know my visit did not meet Level 3 criteria, and being billed this way plus for services I never received is completely unacceptable. I am at a lost of what to do so the least I can do for right now is to warn others to PLEASE never go here.

How do you find a great doctor? Well, for me, Dr. Sadikman was recommended by a hospital doctor…read morewhen I was recovering from pneumonia. I asked the hospital doctor, "Who would you recommend for your own family? Your mom or sister?" And, he replied Dr. Jesse Sadikman. I went to see Dr. Sadikman and that was the start of a wonderful patient-doctor relationship. Dr. Sadikman is my GP or general physician. He is absolutely the kindest, most caring doctor, and such an excellent doctor. He won't give up in finding what is wrong with you, if you are sick. He listens to you and is very thorough in checking for what is making you ill. He will recommend a specialist, if you need one. The office just moved and they are in Bethesda now off of Rockledge Drive. His nurses Lilly and Taryn are the nicest medical professionals you could happen to meet. They are so receptive to your needs. Dr. Sadikman is a concierge practice. So, you pay a yearly fee. The nice thing about that is you can get in to see him, when you need to. I highly recommend Dr. Sadikman.

Dr. Jesse Sadikman is a phenomenal doctor. Very professional, kind and knowledgeable. He's been my…read moreprimary care physician for 3 years now, and what impresses me most is that if he comes across a question or issue, he actually takes the time to research it and educates me about pros and cons of medical decisions. Case in point, I had a question about a vaccination prior to international travel. Yes, CDC lists this vaccine and advises to take it, but Dr. Sadikman went much further, asking me about specific conditions I am likely to encounter, time of the year I will travel etc. before making his recommendation. That was most thoughtful. Dr. Sadikman is so much more than other docs who just want to write you a prescriptions. I feel very fortunate to have found his practice. He is complemented by overall excellent staff, working seamlessly with dr. Sadikman, the whole team delivers top-shelf care. Highly recommended.

I had a great experience today. They all are friendly and really want to help, which is very much…read moreappreciated! I usually see Dr. Khludenev but since he is away, Dr. Amanda helped me. And she was straight up with me about my immediate and long term care and gave me resources to help me with my long term goal. She was straight up and gave me the truths on what she sees and how i can fix it BUT she wasn't mean about it, she definitely opened my eyes n very honestly...just like Dr. Khludenev! So then afterwards, i had to stop by the Rockville office to pick up a 24hr blood pressure monitor to gather more info. And after my last experience at Rockville, I wasn't looking fwd to going there but had a WAY BETTER EXPERIENCE! I WILL WRITE MY GOOD EXPERIENCE ON ROCKVILLE'S PAGE...

The quality of care has remained good, however since Close Knit bought them they are an…read moreadministrative nightmare. They screw up appointments, lose prescriptions, there is no way to get through to anyone that can help. They send unexplained bills and when you call they either can't help or you get disconnected. The portal is buggy and hard to navigate. They are administratively incompetent and very frustrating to deal with. I'd go somewhere else.

Dr. DiFresco is a wonderful physician. She is sweet,…read morepersonable & has a caring bedside manner (a trait which sadly seems to be lacking amongst many physicians nowadays). I've never had to wait more than 5 minutes in the waiting room before being called back & she's very thorough in her exam (she doesn't try to rush you in & out like some medical cattle call). I was so pleasantly surprised by the fact that SHE actually returned my phone call, not a nurse or assistant - Dr. DiFresco herself (and she got back to me in 10 minutes!). No other physician has ever called me back themselves, let alone within minutes of calling. She's originally from the same neighborhood in Brooklyn that I'm from, so between her sweet, calming nature & her Brooklyn accent, I felt like I was right back home with my mom taking care of me again. I can't say enough positive things about Dr. DiFresco & I'm so grateful that I found her (for those interested, this is an all female practice).

Warning: they take no insurance. At all. They do not files claims. You pay up front, and file…read moreall paperwork yourself. They do not help, at all, in this process. They do not accept Medicare. And they are very curt about any questions about insurance. Go elsewhere.

Absolutely phenomenal! Dr. Kinney is INCREDIBLE; very knowledgeable, patient, caring, and genuinely…read morecommitted to providing comprehensive care. His bedside manner is also impeccable; other physicians could learn from him. He goes above-and-beyond expectations to provide individualized care to his patients. Hands-down, one of the most consummate medical professionals we've encountered ever; truly sets and raises the bar. If you are seeking exceptional care from a kind-hearted and genuine physician, look no further!

I am from the Bay Area and last week attended our daughter's graduation from American University…read moreand was in DC to help her get set up in her first apartment. Unfortunately I developed an ear infection and bronchitis and fortunately I found Dr. Kinney and Metro Direct Care Medical. I was feeling too sick to try to sit in an ER and the house call from him saved the day and the entire trip. He took a careful medical history, and spent the time to listen as well as inform us of the diagnosis and the options. He prescribed the ear drops and medication that ensured I felt better within a few hours so that I was able to be present for our daughter and heal. He also helped us come up with the right decision not to fly until a few days later than planned to help heal the ear and bronchitis. I wish there was a doctor like him in the Bay Area!

I suffered a stroke recently and received a recommendation for Dr. Takem to serve as my primary…read morecare physician. Might be the best recommendation I have ever received. My blood pressure is under control and I am losing weight following the program under the care of Dr. Takem and his staff. Dr. Takem and his staff are great. Extremely friendly, knowledgeable, personable and helpful. Rachel and Micah have been great!

Like most women my weight has yo-yoed. I have been on every diet you can think of ( Atkins, south…read morebeach , Paleo ) etc . The problem is I lose and then gain it back when life interferes. I started on Dr Takems program in February and not only have I successfully lost, I feel like I finally have learnt skills to keep it off. The icing on cake , was losing my little muffin top. after I had reached my goal weight I still had a little abdominal pouch. I went to the clinic , Jeanna the exercise physiologist measured my V02 and both she and Dr Takem gave me tips to get rid of this. Bye bye spanx. The best part of the clinic is everyone is nice, friendly , and approachable including Dr Takem.

Dr. Mona Ellis IS THE SHIZ…read more She's just fantastic. She doesn't play around, she'll tell you exactly what she thinks. She'll listen to you. She doesn't judge. She's just hear to help you out, give you advice, and use her expertise. She is my all time favorite Doctor and although I've only really had 3 General Care Physicians, she ranks waaaayyyy above the other ones. It is easy to make an appointment with her. Once she expedited a prescription for me cause I was going out of town. I've even recommended her to a friend, who now uses her and loves her. She's blunt and straightforward, as I feel a doctor should be. But, she completely makes me feel comfortable, and she is very down to earth. I'd highly recommend her if you were searching for a Primary Care. There is a lab in the building as well. I always park across the street at Saks Fifth Parking lot. It cost me like 5 dollars, as opposed to like 8 or 11 in their office garage.

Really appreciated her honest and direct approach and follow up. Unfortunately we moved 3 hours…read moreaway so now I need to find another Dr. Ellis.