I have recently become a patient of Dr. Herzfeld. She is extremely knowledgeable and thorough. The staff is all friendly and will do the best to accomodate scheduling needs although things can get booked out in advance. The sleep study lab in Bethesda was great too. They do charge an annual fee but for the quality of care it is well worth it. read more

Dealt with an insanely rude receptionist today, who refused to listen, when I was trying to explain the situation and what I had heard from the attending doctor during a telemedicine appointment, and, after having spoken to multiple receptionists, only one of whom, was genuinely attentive and receptive, I can say that they are very poorly staffed. read more

The clinical team is strong and the scheduling staff is efficient. Unfortunately, the office manager at the K Street location is shockingly rude. If you're looking to be spoken to harshly at a vulnerable moment, she's the person to see. Otherwise, I strongly recommend choosing the Rockville office and steering clear of K Street. read more

December 2025: I had a very negative experience with the Neurology Center. They care more about profits than patients. I will never go back there again. My story starts with an appointment with Dr Pamela Howard. First it takes months to get an appointment to see her. I saw her in July. She recommended a home sleep study. It takes months to get an appointment for a home sleep study. When the date came (in December), I did my home sleep study and returned the equipment to the Neurology Center. I was told that the results will be posted on the patient portal about a week after the study. About 10 days after the study, I received a bill. But I did not see any report, nothing summarizing the result of the sleep study. I waited a few days, until 2 weeks after the study, and I still saw nothing on my patient portal. I called to inquire. This is when my negative experience started. I was told I need to see someone before they will release the results. NO one told me this before. And Dr Howard's first available appointment is in March. I said this is unacceptable. I refuse to pay the bill until I receive a report summarizing the results. Then I was reminded - when I arrived at the office, they required me to give a credit card they kept on file. So the Neurology Center will bill my credit card whether I liked it or not. I did not have the option of not paying. This made me quite angry. How can they bill me when I have not yet received the result of the study! The person I spoke with said there is a physician's assistant who has a spot tomorrow and I could speak with her via telehealth. I said fine. Next day morning, I looked at the email from the Neurology Center. There was a link to a website with paperwork I had to fill out before my telehealth session. There were maybe 10 screens of info to fill out. On the very LAST screen it said I had to be physically located in DC or Maryland in order to do telehealth with this person. No one warned me about this. I live in Virginia. The person who suggested the appointment should have warned me. She should have noticed that my address is in Virginia. I called to double check - is this information correct. Do I have to be in DC or Maryland? I was put on hold for 15 minutes. So I hung up and called again. And I was told, "Yes you have to be in DC or Maryland." Fortunately I live close enough to DC and I found this out early enough I could actually go into the office. But this only added to my negative patient experience. When I saw the physician's assistant, Annise Claude, she told me the result of my sleep study is, there is nothing bad enough to warrant a CPAP machine. Now why couldn't they tell me that via a simple email or report via the patient portal. I had to go into the office, spend 3 hours of my time to go there and come back, to hear the news they could not really find anything bad. And of course this gives the Neurology Center another chance to bill because this visit is not included in the fee for the home sleep study. In summary, I believe this office is more focused on profits than patients. This is not a good place for patients. read more

As you can see from all the recent negative reviews, this is a business to stay away from from. The billing is extremely predatory, the wait times are insane, and the care is presented in a way to be as drawn out and as profitable as possible for the business at your expense. Easily the worst doctor experience I have ever had. Stay away and go anywhere else, you will be happy you didn't get tangled up in this dishonest business. read more

Horrible experience at their Washington DC office 2021 K street. Dr. Mitra Haeri. After wrestling with slow Metro public transportation I arrived at 1:15 pm for my 1pm appointment - she not only refused to see me or reschedule but charged me $150 for being 15 minutes late. And won't give me another appointment until I pay up. Truly appalling!!!! read more

I can't speak to the rest of this practice, but their sleep clinic is god awful. Insanely long wait times that you absolutely don't need to endure -- go to another sleep center, it'll be much shorter. Idiot sleep techs who don't know the difference between a RERA and a hypopnea. Absolutely moronic doctors who don't even know what upper airway resistance syndrome is. Physician assistants who don't think RDI even matters for diagnosing sleep issues. The only good thing I can say is that these issues are pretty endemic among sleep centers nationwide. They're just staffed by people fundamentally uninterested in reading any new literature on sleep disorders. So long as they keep the insurance money rolling through from sleep studies, they'll never care. It's not in their pecuniary interest to do so! Find a real sleep doctor. I wasted way too long with these total clowns. Mickey Mouse-tier sleep center. read more

I have been going here for year. I love Dr. Herzfeld. But I called to schedule an appointment with a doctor that specializes in neuropathy. I was told that I could not schedule with another doctor because they don't see each other's patients. This is ridiculous because in order to see Dr. Herfeld you have to pay an annual $100 administrative fee to schedule an appointment. The scheduler was totally apathetic. So, I will now have to find another doctor. read more

Horrible customer service. I was told that I would be changed $250.00 for a visit that I canceled three times. Twice by text and once by phone call by pressing 2. The office will not give out the office manager's e-mail address nor let you speak with the doctor to discuss. I will not be returning to this office again read more

I visited this group practice earlier in the year. I did not feel that the dr I saw was a good fit and several months after the initial appt wanted to see a different doctor in the practice who I had met subsequent to my first appt and really liked. When I called to schedule an appointment I was told that you cannot switch doctors. I explained that I felt more comfortable with Dr Cohen but they said no. It's against their policy and I guess they would prefer that their patients feel compelled to stick to one doctor regardless how the patient feels. The agent who took the call was apathetic to the situation. Now I need to look for a new neurologist at a different practice. Fortunately it's DC and there are plenty of good doctors. Too bad for them that they are losing patients. Would strongly recommend looking elsewhere when selecting a doctor. read more

I'm very disappointed in The Neurology Center. The K St location front desk staff are very rude and argumentative. They have no respect for patients in my opinion, and these are very sick patients. My spouse had been scheduled for neuropsychiatric testing some months ago. We cancelled the appointment but they have no record of us cancelling and have charged us a $250 no show fee. My spouse has Parkinson's disease and needs to be seen by the doc but they will not schedule him until the fee is paid. Nevermind that he had just had an aortic valve replacement in November and was on the waiting list for liver transplant in January when this appointment was previously scheduled. The stress from heart issues, a new diagnosis of Parkinson's and a new diagnosis of liver cancer and the agonizing wait for a new liver--well, with all that on your plate it's not a very good time for a several hour long neuropsych test. Really disappointed. The physician we saw was great. No problem with her whatsoever. We fired The Neurology Center. Not nice and not ethical to hold a Parkinson's patient hostage over a late fee. Bad. read more

Good luck trying to get incorrect billing corrected. The Billing Department doesn't call you back or send any updates. I'm being forced to pay for blood work because they submitted the lab info wrong. (The doctors, however, are EXCELLENT!) read more

Dr. Ezra Cohen is one of Washington DC's top doctors. He is one of the DMV's top docs for neurological conditions, and his interest in epilepsy and the medications to manage seizure conditions makes his practice one of the best in the District. read more

The office staff are the absolute worst. Consistently bad experiences across the board. The doctors are fine, but I would not recommend having to deal with the staff to anyone. read more

UPDATED: Please see the letter below. Received because I wrote this review. I guess their Doctor's office does not like negative feedback. Also, please note, they do not allow you to change physicians within the practice so if you get a bad apple you are stuck with them. Don't go to Dr. Pulaski if 1. You have to bring your child with you to an appointment and 2. You want a Doctor who is patient. He does not like children, so if you visit make sure you have a sitter. Even though, my child was pretty mild mannered during my visit, he was clearly uncomfortable and irritated that I had brought my 4 mth old to the appointment. Didn't know kids were against the rules, this was not mentioned when I made my appointment. He basically shooed me out the door once my appointment was over. I left feeling like I had not received full service. *@AnneB., CEO: If this the policy, then it should be explicitly stated during appointment confirmations. It is unnecessary to make a Mother (a new Mom at that) and/or child feel uncomfortable especially when you are already visiting the office for discomfort. Let's not forget, we all started as babies. Have a little compassion or tell patients EXPLICITLY children are not allowed in your offices. read more

The Neurology Center - Medical Centers Near Me - Washington, DC, District of Columbia

Dr. Philip Pulaski is an excellent doctor: highly experienced, thorough and reassuring. I've had an initial visit with Dr. Pulaski and had the tests that he recommended. Dr. Pulaski's physician's assistant has reviewed my test results with me and did an excellent job. I rate both of these professionals at 5 stars. *Sadly, the administrative management of the Neurology Center is extremely disappointing. I regret that I must rate it as 1 star.* Demeanor of Some (not all) Front Desk and Most Reservations Staff: Uncaring/Indifferent, sometimes with a vindictive or rude edge. In my experience, the front desk experience has been worse at the K Street DC and Chevy Chase offices. The Rockville location (the location of the testing center) had a more pleasant front desk when I visited. As reported elsewhere on this thread, it was difficult and frustrating to schedule a follow-up appointment to review my test results. Scheduling Problems: 1. Phones ring without being answered. 2. After call was picked up: lengthy wait on hold prior to start of call; also placed on hold twice during call. 3. Three month wait to discuss test results with Dr. Pulaski; no other physicians at practice available to discuss my test results during a 3 month timeframe. If the requirement that the patient speak only to one doctor is the Neurology Center's policy to assure continuity of care (are exceptions are made for emergencies?), this should be graciously explained. The explanation that I received: "Your doctor is very busy. No other doctors are available." 4. Able to discuss my results with the physician's assistant with a one month wait, BUT: a 10 days earlier appointment that I had accepted with a reservations staff member during my call could not be booked because it was taken by someone else when the Neurology Center placed me on hold. Neurology Center: "This is a very busy practice and appointments are constantly being booked by others." All told, the administrative difficulties in dealing with this practice undercut the fine clinical care and leave a bad taste. Would I refer a friend to this practice? Only with many cautions about the poor administrative service. read more

My beloved husband of 60 years passed away December. He was a paTrent of Dr. Savani for years. Dr. Savani left a few months before my husband passed away. The entire administration changed with rude telephone personnel blocking attempts to speak to any doctor. Refusing to take messages.Hanging up on me when I wanted to speak to Annalise. I gave up because I will not be held hostage by inept and cruel health care personnel. Today on Chevy Chase list service, my experience was expressed by your recently former patient. I imagine you are in no need of new patients. Check Chevy Chase Chatter. In all of our years with Dr. Savani, he treated my beloved husband with compassion, kindness, and professionalism never failing to return our call. Never.Shame on you and the center. One day this will catch up with you ..it will. I know Dr. Savani would not have treated anyone like this. read more

I have been a patient for years, I loved Dr. Savani. He left and when I called to make an appointment I was told by the scheduling supervisor that I am now considered a new patient (you are by medical standards considered new if it has been more than 3 years, which it has not been). I was told that the PA would not see me if it had been over 18 months (again, this is arbitrary as I had seen her before). I was asked overly personal questions by the scheduler, and they still would not accommodate me despite calling multiple months in advance. I will be seeking care elsewhere. read more

I rarely rate providers. I only do it when a doctor is at the top of their game or at the bottom. Dr Rhanni Herzfeld is superior. Her staff is top-rate too. She does everything right: fits you in during an emergency, prescribes meds appropriately, posts her notes in the portal, and follows up with you. She does everything right. L. Jones read more

Dr. Pulaski, MD, is amazing. He is very involved with his patients. He takes notes and always requests checking in if you have problems before the follow-up appointment. read more

I attempted to make an appointment with Dr. Pulaski and was informed he accepts neither my insurance (medicare) nor cash, which I would have been more than happy to pay. I inquired how could I pay him then, if he won't even accept cash, upon which the administrator began to lecture me that they are a private practice and have the "right" to accept or not accept any form of payment. I wasn't questioning whether they had a right to refuse cash..anybody is free to be a fool. I Just wanted to know how I could pay him to see me. Never found out...she refused to talk to me or consider making an appointment for me. These folks are looney tunes... read more

I have been a patient for at least 15 years and I absolutely love this practice. Dr. Cohen and Annisse are wonderful to work with and have helped to keep my migraines under control. Their warm and friendly demeanor help me to feel relaxed and I never feel rushed like at some doctors offices. My husband is also a patient of Dr Yusef and she is amazing at well. The office staff had also been a pleasure to work with from check-in to check-out and make customer service a priority. read more

I love Dr Herzfeld!! She is really and she cares. She never talks down to you. If you have trouble reaching her, she will help you find access. If your meds aren't working, she will tweak them until they are right and you feel better. Eventhough we had to be Virtual Zoom for COVID, it was just like being there with her. I appreciate her professionalism and hands on care and always being there. She better not retire because It will knock on her door ( just kidding) read more

Do not trust Dr Herzfeld. My first appointment had a Slight mishap that I overlooked. Someone was early for their appointment and they allowed them to skip me even though I was on time for my appointment so I had to wait in a lobby an additional 45 minutes. While the actual appointment was less than 15 minutes. The doctor was rushed and rude. I had the impression she wasn't listening nor did she care. My second appointment confirmed my suspicions. The appointment was virtual without any input from me despite me not having access to internet. Above, She prescribed me medication for symptoms I didn't have and when I tried to speak about the mistake I was pressured to stay with the medication. I had multiple reactions from medication which listed consult the doctor immediately. Of course Herzfeld was not available. So I reached out to a different neurologist who prescribe me a different medication. Dr. Herzfeld then spent 10 minutes of my appointment telling me how it will confuse me to have second opinions. I try to explain that she wasn't available and there's a three-month-hold just to get in touch with her. Upset she said I'm not a good fit because I shouldn't be seeing multiple neurologist. Anytime I need to speak with a doctor at the neurology center or need an update to my prescription I am told to do it online. And calling by phone isn't allowed. Including the time I ran out of meds...running out is problematic and causes serious effects. I had a list of questions prepared to ask her that I have been googling. And she gave me the runaround on each question calling me incompetent, telling me that I am confused, saying I'm one of those people, saying you people. Absolutely terrible bedside manner. The worse part of my interaction is when I asked for an accommodation letter. This is my first time having a disability and every place (school, work, metro, SSA) mentions the need to have a letter from the doctor. I did some googling and I'm unsure about what needs to be included. So I asked Dr. Herzfeld for suggestions on what types of accommodations I need based on my condition. Her response was to Google it, write the letter myself and then she would simply sign it. I try to explain that I needed expert opinion and actual medical advice. she said that she doesn't have time to help me with that. She couldn't answer or explain a single concept but instead was quick to refer me to someone else. She didn't help or answer anything. The entire 20 minute appointment was a complete waste of time. Only go if you can't find any other place. I want a refund. I hate being black. I can google for free. read more

Hey Neurology Center -- I am writing on Yelp because that is the only way I may be able to contact your practice. I have an appointment today, but you changed your portal, and I can't get in. The system tells me to call the office. I was on hold for over half an hour without talking to anyone and the system hung up on me. (I went from 25 in queue to 20.). Then I called back twice and the system auto hung up on me. Then I got back on the queue at 28. I don't have hours and hours to deal with this. I already missed one appointment because your system has an issue and I can't reach your office in any way shape or form. This is Soviet health care. You should be ashamed. read more

I've been seeing Dr. Hari- Hall for at least 7 years now, to manage my migraines and I couldn't be happier. I use the K street location and have always had great interactions with the staff. I greatly appreciate her holistic approach and the fact that she takes the time to actually understand what's going on in my life and its possible impacts to my health. For years I saw doctors who just wrote a RX and sent me on my way, treating my symptoms but not managing it in any way. I'm happy to have found the Neurology Center and highly recommend them. read more

I want to start by saying, I have been a patient of Dr. Herzfeld's for migraines years and I absolutely adore her and would rate her medical care 5 stars. She listens to what I am saying and talks through options for treatment and follow up reading material I can look at. She is pragmatic in her assessments and I love that. I also want to give kudos to the new office space, while hard to find (for some reason google maps sends you in the wrong direction) but it is clean and bright. The 3 stars is for the overall medical practice experience. Booking an appointment here is painful. You have to call the main line and get put on hold for 20-30 mines, every time. The doctors are also so jam packed that getting an appointment is challenging and the staff can be really condescending about it. I get that this is an issue industry-wide but it doesn't have to be. I book a yearly appointment months out, but if there is any need to change (well in advance) it is really frustrating. I've also had less than stellar experiences every time I call and with the office staff in general (although the front receptionist at my most recent appointment at the K street location was lovely). There are inefficiencies and frustrations that would make me nervous in an emergency situation. My patient portal took months of follow ups to get up and running, and all because they spelled my name wrong but no one took an extra second to identify the issue. These aren't reasons to leave a practice, but I would recommend investing in some customer service training of the office staff, primarily those booking appointments. You feel like a # and not a person when you call. read more

A good doctor is hard to find, but I've got one in Dr. Kalpana Hari-Hall! She's on my wavelength, answering questions and explaining the reasons behind any tests she orders. I can't thank her enough for pointing out how unnecessarily overmedicated I was years ago, when I first came to see her. Weaning off those unneeded medications made a huge difference in my personal and professional life. read more

Dr. Pulaski and the entire staff has been taking care of me for 24 years without a hiccup. I'm in very good hands!

Dr. Philip Pulask has been my neurologist for at least 15 years. I was diagnosed with a seizure disorder with no family history or other apparent cause. While I'm now retired, I traveled quite often during my career and he helped me deal with related issues. He worked with me to find appropriate meds/doses and has been very supportive throughout. Highly recommended! read more

I have done twice MRI and three times EMG with other doctors, Dr. Pulaski wants his own MRI with his friend Dr in Bethesda MD and EMG at his clinic. He said to me" you went to many doctors before, what you want me to do" I have pain for few years in my hip and barley can walk and I was crying from this pain when he saw me at the clinic. The result from MRI and EMG was similar to the previous and he didn't know what cause this pain because no findings. He charged me $355 for EMG with my insurance. His team confirmed it want be high Amount. Yes right!!!! It's all about the money. I went somewhere else and the doctor told me that I have sciatica without showing him the reports. This is supposed to be Dr. Pulaski specialty. He couldn't figure out what is wrong with me after charging me and the insurance and fail to diagnose. On top of that he send the bill to collections with adding collection fees to hurt my credit. I don't recommend this doctor to anyone. read more

I can't speak for the doctors because I never got see or speak with one. I had a telemedicine appointment with Dr. Einbinder for 3 PM. I logged into the site, waited for about ten minutes and then called their main line to see if I could find out what was happening. I waited both online and on the phone until 3:45 when someone finally answered the phone. Apparently Einbinder left for the day. These people are arrogant jerks. If they can't respect your time, how are they going to respect your health. Don't waste your time even making an appointment. read more

DO YOURSELF A FAVOR. DO NOT GO HERE. For 8 years, I thought they were great, but I was wrong. This is the worst place in the region. I saw Dr. Pulaski for 8 years, suffering with chronic migraine the whole time, yet he took 7 years to prescribe botox therapy. Wow. Then, the physician's assistants who did the injections did them in the wrong spots, causing a deep crease across my forehead. I had to pay a plastic surgeon to correct the PA mistakes. This error is malpractice. I paid for the botox in advance and I had to consent for the pharmacy to deliver it to the office. Dr. Pulaski told me the medication technically was mine, so I could take the remaining 50 units to my plastic surgeon to treat muscle spasm at my jawline, saving me $600 every 12 weeks. Yes! PA Williams Nairn agreed but then she accidentally threw the $600 remainder away. When I complained, PA Williams Nairn blamed me for her mistake. No integrity. Loser move. This was my property. Legally she was obligated to safely transfer it to me. When I complained, the CEO was a RUDE NASTY WITCH. I was so angry after her attitude and dumb things she said, I was ready to file in small claims court. Dr. Pulaski said if I did, they would discharge me. He encouraged me to get over it so I could keep treating there. Cheap jerk. But, he saved my life once, so I agreed. Within a week, a $105 mystery charge appeared on my bill. No one could explain it. I kept asking. The practice has no way to dispute a specific charge on a particular day. You pay it or leave. I refused to see PA Williams Nairn but I opted to get botox at a different office. I paid $215 in advance for botox. My injection copy is $150. I took leave and drove 45 minutes, but staff refused to let me treat unless I paid a disputed charge that they could not see on a chronological bill. I did not have paper bills with me. We did not schedule a business meeting. I offered to take them to my next visit in 3 weeks to get it resolved BUT staff refused. If I did not pay the disputed charge they could not see, I could not treat that day, even though I had prepaid for my medication and it was there to be administered. Their way or the highway, NOW, no exception. I felt they were playing with me. This felt like bait and switch. Blackmail. They could smugly demand anything because the doctor knows I am in pain, giving the practice leverage because I need pain relief, meaning I will do what they say. NO. I felt they were obligated to explain the small disputed charge before I paid it. I felt that they must provide the specialty care as scheduled per the protocol because I prepaid for the medicine and they consented to delivery. BUT PA Holt did not intervene. I think this is patient abandonment. Staff held me at the desk for 35 minutes and made me discuss my private information in front of the waiting room. HIPPA! After 30 minutes, they called the business office who put me on hold; in 5 minutes, I started shaking so I dropped the phone and left. I called my health coach who said to go back and get the botox while I was nearby because it is expensive, I paid for it, and I should make sure I got it because this whole event was completely crazy, in his professional opinion. When I went back, they nastily refused to give me the vial. I had to threaten to call the police to FORCE them to do as I asked. Dr Pulaski cited the incident and discharged me from the practice. Weasel move. They can discharge patients, but not like that. Doctors have legal obligations to patients. From the bizarre way I was treated, the event seemed planned to cause the discharge. So unnecessary. As implemented, this was patient abandonment. I angered the pompous CEO. I didn't pretend she made legal sense. She said and did stupid things. For instance, in writing, she said physicians assistants are not obligated to follow physician orders. The CEO also agreed to compensate me for the $600 in Botox PA Williams Nairn threw away, on the condition I could not complain to any medical board. That is ILLEGAL. I file the complaint on Monday. :D The CEO demanded that I make no social media posts, but I think you need to know who these people really are. In all, it was a good thing. I now understand that the medical care in both locations was mediocre, at best, in the 8 years I was there. In only 2 years, my migraines have been effectively controlled. I am very glad I went elsewhere. So, DC staff was extremely nice. Rockville staff was awful. The business operations has no regard for legal obligations of medical providers to the patients they serve. If you complain when they make a mistake that will cost them a little money to resolve, they will abuse you in public and then give you the boot with no regard to your health or continuing care. Look at the photos - they did the same thing to someone else in 3/2019. All they want is money. This is your health and your life. Go somewhere else read more

I had a very nice visit with the Neurology Center on K St NW in DC today- everyone was very helpful and Dr. Pulaski was a great Doctor to have worked with being that I have been unable to figure out what is going on with the nerves in my feet- we started out with some nerve tests and set an appointment for further testing- he has extensive background and I felt immediately comfortable- definitely would recommend for those experiencing nerve damage- read more

The Neurology Center - Dr. Pulaski- - Medical Centers Near Me - Washington, DC, District of Columbia

I have nothing but good things to say about the Neurology Center. My neurologist, Dr. Rhanni Herzfeld, is intuitive, caring, always punctual. She immediately identified a neurological condition I was experiencing. And worked ceaselessly to help me. The front desk staff are friendly and efficient. I would highly recommend the Neurology Center to anyone. read more

I have been getting atypical migraine headaches since mid June and was finally referred to this center by my primary care physician after my situation was elevated. The doctor's office is centrally located in the DC area and physicians are very thorough in their evaluations. Unfortunately, symptoms have been getting much more severe with head swelling, bloody noses, memory loss and insomnia. This place is on point for good for routine check ups and but not for urgent care. read more

I met with Dr. Pulaski, and he was kind, informative, and made sure to get all of my follow up appointments squared away before I left. Parking can be tricky so make sure you get there early! Highly recommend The Neurology Center in K street! read more

I attempted to make an appointment for my chronic migraines based on a recommendation from a friend of mine. Initially an appointment was made after giving a brief history to the receptionist but I received a call days later saying that the doctor didn't feel comfortable seeing me because of a "work related concussion" which is a small part of my history of migraines and likely not even related. I felt completely pre-judged based on a little history provided. I work as a health care provider and have never turned away a patient before meeting with them and taking a thorough history myself. read more

II went to see Dr. Pulaski for the first time today. He had an excellent bedside manner, seemed to know what he was doing, and took the time to explain the issues to me. He promptly ordered an MRI and a nerve study. I feel confident that he is going to be able to properly diagnose the issue. read more

This review is for Dr Philip Pulaski. The kind of doctor you'll recommend with confidence to friends -- thorough, caring, and competent. He resolved my medical issue efficiently, and unlike some doctors did not prescribe expensive tests / PT deemed unnecessary. Thank you Dr Pulaski for a great patient experience! read more