Employee did a quick and effective key duplication. No waiting. Paid and left. New key works fine…read more Not exorbitant price. Will return next time I need a duplicate key made. (Could be 5 stars -- just being conservative because this was not a real challenge for a locksmith.)

They care enough to make sure that you get the right service for the right price they blew me away…read morewith their professionalism

I have visited Umbrella twice recently and both trips have been great. The first I needed to get…read morekeys copied that couldn't be copied at a machine - they made the process so easy! I also recently scheduled a home visit to get a deadbolt installed and again, the process was so easy! Prices are reasonable and everyone who works there is great - shout out to Rich for the help!!

Great service, and Rich is very knowledgable and nice to work with…read more Went to this service many times.

I love this place. Found a person through yelp, he came and quoted me for $1500. And my doorman…read morereferral Aero, I end up paying $150! Really recommend this place !

Had a home safe that was not working - was afraid I'd never see my stuff again. Nick was fabulous…read more- got it open, saved the day! Nick and Mike were a pleasure to deal with. Prices are much better than other area locksmiths. Can't recommend them highly enough.

The absolute nicest with the locks since 'Kiss, Styles, and Sheek. Or maybe Barney Greengrass?…read more They are fast, friendly, and extremely helpful. They operate (or duplicate, as the case may be) quickly and do great work for a fair price. Not that you probably want to be a regular at the locksmith, but if you were, you'd want it to be here.

Another Locksmith had told me I had to spend $1800 for a brand new lock, door knob, etc. Sky…read moreLocksmith came up fixed it in 10 minutes said I did not need to replace anything. Very honest business.. I highly recommend it.

I've shopped here before and always return when I need any sort of lumber product. I'm a serious…read moreDIY'er and I needed something specific, an oddball size and thickness and the gentleman couldn't possibly have been nicer or more helpful. He instantly knew the right thing for me, gave me a bit of advice that I wouldn't have thought of, and I walked out with my wood and a smile. A total pleasure to shop there. Double-super recommended!

The best in the business, always helpful and never lets you down. Love this place! I come whenever…read morei'm in a pinch and need something quick.

Have had multiple sets of keys copied here. Fast and accurate! No complaints. Good service.read more

By far. THE BEST LOCKSMITH out there! They have copied apartment keys for me. Mailbox keys for me…read more FIXED a bad key by cutting a new one properly. And even did a specialty Mercedes Sprinter key for me. They don't just cut the keys. They understand the characteristics of the key to make sure it works right. Whatever they charge it could be double for all I care. Because I know every single time it's going to be perfect! Don't go anywhere else. Get it done right the first time.

Steven was extremely helpful with replicating the keys that I needed and he replicated them for me…read morein minutes before needing to go to work!

DO NOT CALL THESE PEOPLE. Requested to just change the cylinder in my lock and they wouldn't give…read moreme an estimate over the phone because apparently they had to look at the lock first. One guy transferred me to another guy who transferred me to another guy. After I got transferred to the first "technician" they told me to take a photo of the lock and key but then after that guy transferred me to the next person, he said a photo won't matter because he has to look at it in person. They ended up replacing the cylinder but why was it $400... these services should only cost around 100-200 MAX. Then he gave me a link to review him on Google and tell me why the company that the link leads me to is a completely different company??? His company was Yellow Diamond Locksmith. Then he kept messaging me to give him a 5-star review multiple times.

Nothing like the drop in your stomach when you realize you locked yourself out. I did this on a…read moreFriday night, hosting GUESTS for the weekend, with a non-responsive super and landlord closed till Monday. Doesn't get worse! I first called a different neighborhood locksmith. After looking at the door, he says that because of the security bar on the doorframe, he'd have to more or less break in, ruin my lock, install a new one. Told me $400. I said no. I didn't know WHAT I was going to do but I felt like this guy was bilking someone in a tight spot who couldn't assess the problem herself (as locksmiths and mechanics are wont to do). This spidey sense was CONFIRMED when, after my initial no, the guy slashed the price to $200. At that point I straight up didn't want to do business with him (liar!) and sent him away. Ten minutes later he calls me back. Says he can get me into the apartment for $150. But "get into the apartment" wasn't a figure of speech--he meant it literally. He'd break my lock, let me in, then leave. A broken lock for $150, wow, what a deal!!!! At this point, a neighbor on the street gives me the number for AJA. I'm not expecting them to pick up since it's after business hours. But I got a hold of someone there just as he was, well, locking up. I explained the situation, the security bar, all of it. He came over right away and picked the lock in less than two minutes. "The younger guys don't know how to do this," he said. Cost me less than $200. Thank god I called AJA for a second opinion. If this happens again, they'll be my first call. But not planning on it--heading there today to make an extra set of spares!

Difficult to trust them. Won't be going back…read more Advising residents in our building to avoid. After being quoted $3/key for making 4 duplicates of 3 different keys ($36), I was told the total would be $75. "Oh yeah", says the guy behind the counter, "one of your keys is actually $13 to duplicate." Now I understand when mistakes are made, but a) telling me after you make the key that the cost is 4x what you quoted is NOT an honest mistake AND b) my neighbor told me, THEY DID THE EXACT SAME THING TO HER , just 3 months ago. Quoted $3/key, made her duplicates and then changed the price on one of her keys to $13 each after they had finished. Bait-and-switch anyone?