This place seems to have seen better times. I'm guessing it was once much better than it is now…read more The shop itself was kind of dirty and worn out, tables were sticky, chairs were uneven, some were broken. There was trash built up around the enterance door that seems to hav ebeen there for a while. The restroom was filthy. My sandwhich was ok, but not great. I have high expectations, I've had great cheesesteaks all over the US. From mom and pop shops to regional chains and even compare it to larger chains like Charlies. Charlies was as close as I can say to compare it too. A bit light on meat, the pepers and onions were finealy chopped and may have been freeze dried or prechopped somewhere else. They seemed somewhat tasteless. You can see in my pictures the sandwich was a mess right from opening it which could have been ok but combining it with everything else it was disapointing. The highlight was the fries, I would compare them to Five Guys. The staff was friendly and curious, and i heard them talking that some of them had been there many years, a tribute to the company and their dedication but it seems they could use a refresh.

I ordered from DoorDash and my sandwich tasted great...until I ran across three different hairs -…read moredifferent colors even, and couldn't eat it (of course). I called the restaurant and he said I'd have to complain to DoorDash. I said he should have his cooks wear hair covering and he said "we wear hats." I said there were three hairs in my sandwich and he said "sorry." Not cool. Will never order from here again.

Delicious Steak Sandwiches!!! I can't believe the first time we ate here was a week ago. We've…read morelived in Southern WV all our lives 35+ and frequent Southridge often I'm so glad we gave this place a try. It's hard to find a good philly but we found a place.

I waited in line and payed for a Black and Bleu. That when I got home to open the sandwich it had…read moreno cheese. It was a plain Black and Bleu so just the blue cheese, steak, mushrooms and cooked onions, but it was just steak and some mushrooms.

Yes I am bitter because Steak Escape was so so much better, but the food here is mid and just mid…read more Not terrible, but bland. Great service though!

I was quite disappointed in the price as it costed us just over $30 for the two of us. I was also…read moredisappointed in the buffalo chicken sandwich that I had; the chicken was somewhat dry. My wife though liked her lemon pepper wings but said they were very lemony which may cause problems for some.

Food is just ok for mall fast food. Nothing else around that seemed appealing. Chicken was rubbery…read moreCashier was VERY nice!! Knew her job, rang up my order, called it back twice, and the guys making it didn't read or pay attention to my order. I said No oregano, and they dumped oregano all over it! Still ate it cause I was starving! Cashier needs a raise! The guys need to learn to read and pay attention to detail rather than playing around joking!

Well the good and bad so here it goes! The feisty amigo fries I got them here last time I went. I…read moreordered the sub but got the fries instead? Ok...they where delicious last time so I didn't care they screwed up. Fast forward till today a few weeks later and got them again they where very busy and messing up orders again. I got the fries and now they didn't add the pico? It was still good but employees need better training and one stood the whole time talking to a girl he knew in line while others where hustling.

I have been craving a sub or hoagie sooo bad. I ran over and grabbed this Italiano from Charley's…read morein KC on my way to pick up David from his girlfriend's house. OMG it smells so good! It really hit the spot!

we love charley's! it's a great addition to kc. the service…read moreis always kind and the staff keeps things moving even when it's busy. the food is amazing and comes out fast. the wings and ranch aren't really their specialty, but everything else is great. the prices are very fair. especially the small meal, which is a great deal for how much you get. the larger drink cups, plenty of fries, and the loaded philly cheesesteaks make it even better. definitely a spot we keep coming back to!

Had philly cheese w/fries .was edible but not great . You'll have to listen to music that's…read morehorrible and loud enough for a disco. The place use to have bathrooms but now there gone . Good luck

If I could give less than one star I would. First, they stop serving anything other than fries and…read moredrinks at 5pm on Sundays. Apparently they want to clean in order to leave exactly ay 6 when the mall closes. Second, the gourmet fries are anything but. The bacon was raw and they looked nothing like the picture on the menu. And lastly, it is quite possibly the slowest service on Earth. I've tried it twice now and it's been a complete disappointment both times.

Best cheesesteak this side of Philly Staff is happy and…read moretalking! Lots of smiles Fast food area at its best, large common area, quiet and pleasant

Charley's Philly Steaks offer a nice lunch choice at the Ashland Town Center. You can choose…read morechicken or beef cheese steaks as well as other sandwich choices if you are not a cheeses steak fan. The cheese steak sandwich is made to order and you are able to watch your sandwich while it's being prepared. There are also several toppings you can select to add to your sandwich. The sandwich was great! The meat and toppings were fresh and they toast the bread which was a nice touch. The loaded fries were also very good. I'm not a big fry eater, but add some cheese and bacon dipped in ranch dressing and you sold me on the fries! The staff were friendly and my order was completed accurately and within about five minutes after I placing my order. I was also happy I could add banana peppers since the green peppers give me indigestion and I cannot eat them.