We went on a vacation to WDW from 2/8 to 2/14 and our regular sitter had taken some time off, so we…read moredecided to use Furry Pals. We were put in touch with Jill, to take care of our home and finches. Right off the bat we liked her. She was on time for the meeting, she was personable, and was interested in our birds. We were excited to leave, and felt so confident things would be fine, we didn't leave our house security cameras on. We asked jill to come every morning from 2/9 to 2/14. She said that wasn't a problem, and she would text me after every visit. My husband was at this meeting too, that is exactly what she said she would do. The good: our birds received daily care. They also got their cage papers changed, she left me extra newspaper, she got the mail, and vacuumed the area around the birds. The house was still as clean as I left it, and our house was secure when we got home. I would like to say this visit earned 4 stars, but there are communication problems........ We left early on the 8th and took care of the bird bath /drinking water before we left. I texted jill to let her know we left, I asked for text updates, and let her know what I took care of before we left. She said she would text me after every visit and we were confirmed. So the 9th I waited to hear from her in the morning, and didn't. I texted her to find out what was going on, and she said she had a doctor's appt in the morning, and now, after lunch, she was on her way. I was not aware of any other appointments she had, and our birds had to go a long time between when we left to when she arrived to change the bath water. I had to ask her how things went after she finally arrived, she didn't send me a text update automatically. I wrote Nancy to let her know what happened. She basically forwarded my info to jill. I would rather Nancy have talked to me instead of just passing the info back to where the issue seemed to be, communication with Jill. For the next few mornings, the texts consisted of 3 word sentences like: "all good here". Since there are no care notes being left at home, I felt that was very vague. Did we get mail? Are there any office notes left on the door? Are the birds doing okay? If all I am getting is just a text update, it should be a little more than "all good here". So on the 14th, the last day, I waited to hear from jill after her morning visit. At 1:20 in the afternoon I had to text her to find out what was going on at home. We were on a long drive, and I am having to chase down info from home. This is the pet sitters job. On their website they boast about the detailed notes you will receive from your pets. And how they give these long 30 minute visits for every pet visit. So I ask about the key. She told me when we met that she could drop it off. She knew it was my husbands key, no worries. So I asked her if she could stop by tomorrow. No. She now offers to mail it, or put it under the mat. I sent text instructions to put it on the back porch. So she went to lunch, and was going to come over. I heard nothing else. No confirming the key was left. She didn't respond to my text. So I wrote Nancy. I guess jill told her the key was left. Nobody updated me.....? I let Nancy know I wasnt pleased that on this trip I had to ask what was going on, she didn't tell me about the first day being late, I didn't know she left the key, and Nancys response was that jill told us both she had a doctor's appointment that first day, she only tells Nancy she leaves keys and not clients, there was no appologies for lack of text updates, and Nancy believes what jill tells her. Jill did not tell us the first day would be a delayed visit for any appointments . I know she didn't because the response from her was "well emergencies come up". I assume that when you talk to the owner, Nancy, there would be some acknowledgement or concern that her employee /IC/etc would be showing up, also a client having to keep asking for updates, and not knowing whether a key was left or not. I felt she was basically telling me it was my word against jills, and well, she said she knows what jill told her. Good to know where clients then stand. Any issues, she defends the sitter. But I have the texts. Me asking for info. Me asking if she had visited. Me having to ask her boss. I have the paperwork where I asked for morning visits. And no communication about the first visit being late. You shouldn't have to chase anyone down for info, details, especially, "have you been to my house today"????????? That is part of the job. And you know what, if something happens at a house, is this how it goes? The employee was in the right? They don't show up for hours, ah, that's ok. They don't let you know where your key is, that's ok. They don't even text you the last day so you know they were there.....REALLY? And I find it very suspicious that there are three new yelp reviews left today....when the last ones were 11 months ago....and all 2 days apart. Hmmm

We have been using Furry Pal's for years as we both work and our greyhound needs to get out for a…read moregood afternoon walk. They also look after our two cats while we are on vacation. Our pup adores her walker, Alyssa. While we can't rely on her telling us directly, we do get stopped by neighbors who make a point of mentioning that it's obvious that our dog walker loves our dog. That's as good as it gets. Additionally, and just as important they are very reliable. You know they will show up when they say they will. Prices are competitive with most other places.

I recently used Mother Hen Pet Sitting at the suggestion of a friend, and I will DEFINITELY use…read moretheir services again. My dog loved the daily walks he received while I was gone, and probably felt spoiled at the one-on-one attention he got. Diane and her team are incredibly professional, and I was confident my beloved monster-dog was in good hands. Will hates being kenneled, and leaving him at home when I was a way for the weekend was so much better for him. He didn't get anxious, and I knew he'd be more comfortable staying at home. I'm pretty sure he hated seeing me come home, because he had to go back to his less-spoiled lifestyle and had to share my couch (with me) again. Mother Hen Pet Sitting is a great option, and much better than a kennel for my dog who's use to a more solitary lifestyle.

I am an overprotective fur mom with two dachshunds, and super picky about everything, including dog…read moresitters! My husband and I have used Mother Hen for about 5 months now for both trips and extra help during the week when our work schedules get crazy. We could not be happier. Most recently, Mother Hen took care of our pups for two weeks while we traveled abroad. I was super nervous about leaving my dogs for two weeks, but Diane was great. She provided lots of email and text updates to calm my nerves, and the pups were their happy-go-lucky selves when we arrived home. She also came over to our house prior to the trip so I could properly meet her and see how comfortable my dogs were with her, which was much appreciated! Dachshund's are goofy and can be very standoffish to strangers... I originally planned on taking the pups to a kennel for our big trip, but after touring a couple places (told you I am picky), I just couldn't get comfortable with the idea of leaving my dogs in a kennel, away from their normal environment. They are used to their routine at home and enjoy lounging in the sun or on the couch all day...and by hiring Mother Hen, they got to do that for two weeks during their "stay-cation" as we called it! :) We will continue to use Mother Hen for all of our traveling/crazy schedule needs. They are truly a great find if you are as overprotective about your pets as I am. :)

Nice friendly, and very understanding. Thank you so much. The Baileys and Casey was wonderful.read more

This is strike 2 and I feared the risk of waiting until strike 3 to never return. I dropped my 2…read moredogs off for doggy daycare. When I picked them up after work, they were brought into the lobby smelling of urine. They left wet paw prints on the floor. When I got them into the car, the urine smell was overwhelming. I went back in and asked the woman at the front desk why the dogs reeked of urine. She actually asked, "what do you want me to do about it?". I replied maybe return the dogs in the same condition as when they were dropped off. She said maybe they rolled in it outside. Rolled in urine? Um, ok. Thank God I have a dog cover over the back seat of the car. It was soaked. Their collars and leashes were wet and reeked as well. I had the enjoyment of running everything through the wash and giving the dogs 3 rounds of bathing each to get the smell out of their fur. They were obviously kept in their kennels without being let out to relieve themselves. Both dogs are housebroken and well behaved. Not a way I want to spend my evening after working all day. Not to mention that doggie daycare is not cheap. The first strike was when I came to pick them up and while I was waiting for them to come out, a very large aggressive dog named "Tarzan" came in with his owner and the owner had no control over him. The female front desk staff wouldn't take him back to his kennel. They had to call a male to the front that could handle him. My dogs had to be kept behind glass doors until it was safe for them to come out. That's a huge liability on Pet Palace if that dog hurts another person or dog. Ever heard of making the owner call when he's in the parking lot to make sure the lobby is clear?

We've never used a pet-sitting business before, but we were going away for several days and felt…read moreuncomfortable asking a friend to visit our house twice daily to feed both the cats and dog, let out the dog, and give medication to one of the cats. Plus, we were a little tired of paying a kennel to watch the dog AND to have someone stop by for the cats. One of my friends works occasionally for Happy Tails, so I asked her her thoughts on it (she lives too far to make frequent visits to our house). She highly recommended Happy Tails outside of working for them, so we decided to give them a shot. We were a little reluctant giving a total stranger the key to our house, not to mention putting the well-being of our furry children in their hands, but we had to do something. The owner, Shelly, took care of the arrangements and we met Jason, who would be watching our pets and house during our absence. Jason seemed very nice and we liked that he had two dogs of his own. Upon our return, we were VERY impressed that Jason had not only looked after our pets, but sat with the dog for 1/2 an hour each time so he wasn't locked up in his crate all day, gave the one cat his medication twice daily, rotated leaving lights on in the house so it didn't look totally deserted, scooped the litterbox (even though we told him it wouldn't be necessary for the length of time we'd be gone), and even took out the garbage! Jason (and Happy Tails) went above and beyond our expectations, and it was cheaper than using the kennel, we were able to see the dog right when we got home (instead of waiting for kennel hours), someone looked after our house, and we didn't have to pull double-duty with the dog one place and the cats in another. What a great service and end to our trip! For our longer out-of-town trips when we feel guilty asking friends to make so many visits, we'll definitely use Happy Tails again.

Can't speak highly enough of this company and its owners. I won't go into full detail but will say…read morethis is the absolute best service and Shelly is truly an angel. Her love for all fur babies is unmeasurable and it shows. She's nanny Shelly and our fur kids love her. If you need pet sitting or boarding this is definitely the place to call and chose. :) I give them a high five star rating.

Alex and his team are phenomenal! I found Pooch Ventures on Instagram - called and spoke directly…read morewith Alex who scheduled a meet and greet to meet my Plotthound Tigger that evening. Alex showed up on time and with treats which Tigger loved. He took the time to hear about Tigger's needs and regular day-to-day activity and made recommendations for his walks - as I was to go out of town that weekend. They have an app I could download letting me know exactly what time the walker arrived and left, showed a map of where they walked Tigger, his bathroom activity and even pictures - letting me know that he was okay - every single day. Highly recommend! Tigger seemed well taken care of upon my return.

POOCH VENTURES has done an amazing job daily walking and helping me care for my two whippet puppies…read morewhile I am at work during the week. I was very nervous about choosing a dog walker, but the Pooch Ventures team treats my fur babies like their own puppies and now they are like family to us. They can also help with making grooming appointments, emergency vet visits, anything life with puppies throws at you. I trust and rely on them and would recommend them to anyone. The pups add that they serve tasty treats ...!

We have been taking Coco here for 6 years. Dr. Farris spends time with Coco and helps us navigate…read moreher special needs. The love and care the staff and vets provide to the animals and their families indicates they are not just doing a job but are following a higher calling. We are thankful for you and your team!

Our dog Jo had been walking differently for months. and it recently started to get worse. I made an…read moreappt, and also didn't realize I had made it for the next week, but they were able to squeeze him in the same day. Our nurse David was so kind, and didn't make us feel rushed. He was very understanding that Jo was nervous and may need a little extra time. Dr. Morgan explained everything very thoroughly. He had to be dropped off for his xray, and I didn't think twice about leaving him with them, knowing he would be in the best care. We will absolutely be bringing our other animals here!

Luv-ing Fluffs of Luv grooming! I have taken my dog here twice and find them to be friendly and do…read morea great job. Pricing is on par with other grooming in the area, but I also like the fact that it is more of a small business rather than big box groomers. The location is right in downtown Pineville with ample street parking all around. I also find the inside to be clean. You can see the back a bit which looks sanitary. My only hesitation for pushing to five stars is scheduling. I had to call five times across three days before someone actually answered the phone. There was a voicemail option. I suppose they are so busy which is a good sign though. Next time I'll make my next appointment while I am still there.

I've been using Fluffs of Luv for several years now. I wouldn't think of using anyone else. My cats…read morealways seem happy and healthy when I return from trips as if I was never even gone.

PLEASE DO NOT TRUST WITH YOUR BELOVED PETS I scheduled dog…read moresittings/feedings months in advance with Chrissy-Lynn Eden. I confirmed again a month ago. One week before I needed her she said she forgot and was unavailable. It was for the Labor Day weekend and I am a flight attendant. I was very disappointed and at a loss as to what I could do on such short notice as I will lose my job if I ca"t report for work. She did not understand why this upset me because "everyone makes mistakes" and she just forgot.

Where's My Walk was a great, trustworthy, and much appreciated service! Christina is timely with…read morecommunication and billing and her love for animals is obvious from the get-go! I needed a dog walking service in a time crunch but am too over-protective to let just anyone care for my fur-child! I loved getting daily updates and Christina's flexible schedule was so helpful! I definitely recommend Where's My Walk and plan to use Christina again in the future!