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    Charlotte Pups and Pals

    4.0 (4 reviews)
    Open • Open 24 hours

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    Services - Charlotte Pups and Pals

    Dog walking

    Pet sitting

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    5 years ago

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    Natalie R.

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    10 years ago

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    7 years ago

    I am so happy I hired Charlotte Pups! They are so loving and conscientious. I trust them completely and my dogs love Jen!

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    8 years ago

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    Nana's Pet Sitting

    Nana's Pet Sitting

    (15 reviews)

    Sherwood Forest

    We LOVE Nana's and have been using them since 2008. Service is consistent and top notch EVERY…read moretime. We come home to very happy dogs who have been cared for and loved while we are out of town. Nana's always leaves hand written notes about the dogs' activities while we are away and she always follows up with us if we forget to let her know we are home (sorry Nana's!). I can leave with the peace of mind that our pets are well cared for while we are away. Thank you Nana's for your oustanding service!

    I recently attended a pet first aid seminar presented by Linda Edwards of Nana's Pet Sitting/Pet…read moreFirst Aid and it was a complete waste of time. It was $40 for a two hour class that taught me nothing of value. For instance, one of the topics was what to do if your dog is bitten by a snake. Linda's Answer: Take them to the Emergency Vet. It doesn't take a genius to figure that one out. I also found Linda to be downright rude as well as a poor public speaker. She had no time management and completely lost control of the group on several occasions. At one point another guest asked a question and I gave my input and mentioned that I was a groomer. The guest thanked me for my input and Linda told me that she "lost all respect for me" because I was a groomer and then laughed it off. I realize that groomers do not always have the best reputations however; if I am paying you to attend a class the least you can do is not insult me in front of a room full of people. I will never use her petsitting business or take another one of her classes again.

    The Golden Leash

    The Golden Leash

    (3 reviews)

    Sedgefield

    I have 2 dogs. I do not recommend this company/service at all. The in home interview everything…read moreseemed to be ideal and good. However, upon requesting drop in's several time over a few months-she was extensively late EVERY time. I expressed my oldest dog was on medication and needed to be let out regularly in the time windows scheduled. There were excuses given each time for being late: Traffic, Running late, took a nap...it was ongoing. On the last time(text pic included) I was questioning arrival that hadn't occurred during a 2 hour window given-still showed up 40 min late because "she took a nap". When I expressed I would no longer be using her services and why, there was no apology ..as you can see the response was "cool beans" . Additionally, she would let my dogs out for only 2 minutes and begin yelling to them to come back in immediately allowing them very limited time to go potty. I have cameras with sound on the rear of my home that captured everything. She also left back door open and unlocked on the last visit-no apology or concern for that as well. Very unprofessional and no concern for animals well being.

    Would leave zero stars if I could. Shows up at least 3hrs late to walk our dog. We ask for a walk…read moreat a specific time and it was agreed upon by walker. If she wasn't able to make it at that time then she should not have agreed to the walk or let us know so we would be able to make other arraignments. We would question this and her responses would be angry and defensive of her poor customer service/business decisions. Very unprofessional, no communication.

    Queen City Pet Sitting

    Queen City Pet Sitting

    (46 reviews)

    My first experience with Queen City Pet Sitting (and actually with any pet sitting company) was…read moreexcellent. Aaron was timely, communicative, and professional. He sent thorough updates of every visit and lots of photos. My kitty seemed to be well cared for and all was in order upon our return. I will use them again in the future.

    I must say I am disappointed, I'm glad I didn't leave a review the first time and waited being that…read moreI was using them for my military leave. I've worked with them for a while now, but I feel with this incident only proved my point. They didn't fulfill their promise by providing compassionate care and a trusted professional. My doggie, Benny is known to resource guard his pen, which was communicated and discussed on how to handle it. (So I thought). Each time I was provided by a "trusted" professional they had no experience with small dogs or dogs who resource guard, (per my conversations with each sitter), which per their company they claim to match sitters that work best with each pet. Personally, I feel their sitters are not trained and have no experience with all dogs especially this last sitter Brian. He didn't listen, I was a little uncomfortable due to the fact they placed me with him last minute and didn't tell me the other sitter canceled until days that I had to leave the state (last sitter still has my key card smh), so I had no choice. I get it most of these sitters are doing this for a side hustle and I understand safety b/c I don't want anyone to get hurt. But a sitter with resource guarding experience should have been placed with Benny. Each sitter I have told them about Benny's resource guarding and each time they disregarded what I say and tell them he's too aggressive with his pen, which I have already discussed with them about so I don't understand why these sitters would be placed with us. In addition, when I spoke with you all, I was told after the 2nd or 3rd sitter he was doing that not knowing it until it started getting worse. You stated, "they probably didn't tell you because they didn't want to worry you" No transparency at all, that should have been told to me at the very beginning so it could have been fixed. Upon further review via video, the sitter (Brian) did not have experience and mishandled my baby. Picking him up from his pen knowing I told you how he is with it and him almost getting dropped (knowing I told him how to walk him into his pen, he chose not to listen) followed by him using gloves to handle him, what kind of person does that? This is Benny's first time meeting this man and he is doing that, when you meet anyone you have to give them time to warm up to you, which he did not do. There was no care from that man and Shawna didn't care either when I expressed my feelings. I should make a report for y'all's negligence knowing I'm out of town and y'all can't take care of him. But it's ok. As Shawna stated "we have no sitters" I wonder what she would have done if I didn't have anyone to stop by? Just cruel and complete bs. Do better. If y'all were so trained you should've stepped in to care for my baby but you didn't. I feel I've been loyal and given y'all my hard earned money and this is how y'all treat Benny? I didn't see any aggression when my friend stopped by per the picture. Luckily I had my friend come by and take care of my dog but if it wasn't for her and my faith in God coming through Benny would have been without food, water and a place to relieve himself for a day in a half while I'm out of town. Again Complete bs, never again! The invoice will be paid as soooon as I get back to Charlotte!

    Charlotte Pups and Pals - dogwalkers - Updated September 2026

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