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    Charney Howard S DDS

    5.0 (1 review)

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    9 years ago

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    Connecticut Oral & Maxillofacial Surgery Centers

    Connecticut Oral & Maxillofacial Surgery Centers

    3.1(7 reviews)
    3.2 mi

    the receptionist(s) at this practice are beyond rude. hung up on me mid sentence when trying to…read moremake an appointment. I don't understand why my dentist office referred to this practice due to how unprofessional it is. Can not express how much I do not recommend using this place.

    I went to this practice for an implant. I saw Dr. Berkely and the process took close to a year…read morebefore I had my last appointment, which was to remove the healing cap to prepare to have my crown made. I had my appointment and Dr. Berkely work on me for an hour to try and remove the healing cap, which in the end he was unsuccessful at doing. During that process it started to get uncomfortable and after awhile I asked him if everything was okay and he said it was not, because he couldn't get the cap off. He continued to try and I started to get nervous, but I trusted the process, but in the end it could not be removed. When he stopped he didn't have much to say to me other than he had to check with the device rep and get back to me. Needless to say, as a result I had a lot of swelling, a large wound from an instrument, canker sores and I called the office 3 times over the next 2-3 weeks to see what next steps were and to tell them of my wound, sores and uncomfortableness. No one had answers for me and I never heard from Dr. Berkely. At 3 weeks, I got a call to have an appointment for him to try again, but I was frustrated at the lack of follow-up and had already sent at letter to the office and I declined the visit. This review is not reflective of his staff who were very kind and professional.

    Aspen Dental - Hamden, CT

    Aspen Dental - Hamden, CT

    2.4(31 reviews)
    0.4 mi

    Perhaps the xray person, dentist, and hygienist are capable, but I think they talked me into having…read morean expensive procedure I didn't need and then the desk lady tried to charge me for additional things I didn't want. First problem - I'm on Medicare, which they don't accept, and United Healthcare, which offers a Dentegra discount at Aspen Dental. The lady at the desk refused to know anything about a discount (even though it's on their website) and I had to look it up on my phone to show her. Finally, that was approved. The Xray person took 20 Xrays in addition to a full head scan and stuck a camera in my mouth to take photos, which seemed a bit excessive. The dentist (Dr Kim) seemed nice but insisted I needed scaling and root planning. The finance person said that would cost $1542 after the discount. She said it was a one-time procedure and I wouldn't have to do it again. I was skeptical but made another appointment because the hygienist wasn't working that day. Supposedly the entire procedure was going to be done in one day, but the hygienist only did the right side of my mouth, and I had to make another appointment for the left half. The desk lady said the entire procedure would cost $1742, which I complained was not the original estimate. They were going to charge me $200 more for an electric toothbrush and a water pick that I didn't want. I told them to take that off and got the price back to $1542. I paid $730 for that visit. I went back 4 days later to get the left side done. The desk lady said I had to pay $812 up front before the work could be done. I said I've always paid for doctor and dentist visits after the work, but she insisted so I paid it. The hygienist did the left side and said I was supposed to come back in 4 months. When I went to schedule the next appointment, the lady said I would have to return every 3 or 4 months and it would cost $413 for each cleaning. I can't afford that and insisted on a 6 month appointment and the regular maintenance cleaning for $223. A week later, I got a bill in the mail for another $148. When I tried to phone the office, I got a voice mail. It's been several days and no one has called back. I do not intend to pay the bill and I will be canceling the next appointment. Even if the dental care is good, the outrageous charges and customer service is awful. There are 4-5 ladies at the front desk and they mostly stare at their computers and ignore the patients. All those cute motivational signs around the office don't make up for the fact that, at least at the Hamden, CT office, the practice is run by liars and cheaters.

    I found this office to be great to work with. They were always kind, professional and efficient. I…read moream well satisfied. The only negative is the receptionist who would not speak louder even when I told her of my hearing loss. But that be as it may I highly recommend this office.

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    Aspen Dental - Hamden, CT
    Aspen Dental - Hamden, CT
    Aspen Dental - Hamden, CT

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    Pearl Dental Care - Pearl Dental Care

    Pearl Dental Care

    4.3(34 reviews)
    1.3 mi

    Pearl Dental Care staff are amazing!! Very friendly, no long…read morewait & very clean environment. I recommend this place!!

    I rarely leave reviews, but my experience with Pearl Dental has been so consistently negative…read moreacross my entire family that I feel obligated to speak up. All four members of my household have had disappointing or outright terrible experiences here. What is most concerning is how many glowing reviews exist, because our experience has been the complete opposite. It genuinely makes me question how accurate those positive reviews are. My own situation has been ongoing and extremely frustrating. In December 2025, Dr. Scott Pearl told me I had "baby cavities" and recommended filling them to prevent progression. I had no pain at all before those fillings. Immediately afterward, I developed severe dental pain that has only worsened over time. I returned for a follow up and was told everything looked fine, despite the fact that I was in significant pain. Now I am dealing with daily, persistent discomfort. To make matters worse, I have since lost my dental insurance, so I am stuck suffering until my new coverage begins. This entire situation was created by a procedure that I now strongly believe was unnecessary. This was not an isolated incident. About a year earlier, my husband and I were both convinced to get crowns. This had never once been recommended by our previous dentist. Since those crowns were placed, I have continued to experience sensitivity in those teeth. Looking back, I deeply regret agreeing to those procedures. My son's experience was just as concerning. He had fillings done for "baby cavities" and developed severe pain afterward. One of his fillings even fell out. Although it was replaced, he continues to have discomfort. Beyond the clinical issues, the billing practices are equally troubling. We were repeatedly reassured that our insurance would cover these procedures, even though we could not find Pearl Dental in network. We specifically asked multiple times. Despite those assurances, I am still receiving bills from procedures done two years ago. This raises serious concerns about transparency and whether proper insurance verification is being done at all. At this point, I fully expect to receive additional bills for the December 2025 procedures as well. Yes, the staff is friendly. But that does not make up for what feels like unnecessary dental work, poor outcomes, and misleading information about insurance coverage. I would never recommend this practice to anyone. I regret ever going here. I am counting down the days until my new dental insurance starts so I can have this work properly evaluated and corrected.

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    Pearl Dental Care - Pearl Dental Care - Dr. Scott Pearl

    Pearl Dental Care - Dr. Scott Pearl

    Pearl Dental Care - Pearl Dental Care

    Pearl Dental Care

    Pearl Dental Care - Pearl Dental Care

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    Pearl Dental Care

    Charney Howard S DDS - oralsurgeons - Updated May 2026

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