Horrible care, neglectful, dirty place! Please do not put your loved one here. Anywhere is better…read morethan this place.

Very sad to see Residents in poor conditions... sores on their buttocks from not being cared…read morefor.... Nursing care for my neighbor was questionable.... The owners should go into these places and see for themselves have these nurses are just sitting around very sad. Most of them are just there for the paycheck.

Warehouse for elderly & infirm. The staff does the minimum if that. If your loved one does not…read morecomply they move on. Covid protocols are a joke. My dad was hospitalized for the covid he got there. When we went to get some of his personal items we found another resident sitting in dad's room- he was also covid +. Yet we were told the room had been cleaned. Asked him why he was in the room- just wanted a break from his roommate. Facility is nice but the staff is not.

If I could put minus 5 I would. Literally the most disgusting LTF I have ever been in. Stench of…read moreurine, drab, cnas on phones more than paying mind to residents. Residents are just left in hall slumped, unkempt. There is zero empathy or respect towards the residents. Can't find a staff member??? Look in an empty room, they'll be there on phones and gossiping. Can promise your loved one will end up with bed sores. Never turned, lay in body fluid for 8 hrs not to mention the CNAs double diaper and double pad. Do not take your family member there if you love them

My family utilized Polish Helping Hands for my elderly father for approximately 2 months. The…read moreagency was very responsive and accommodating. The office staff were very easy to deal with. Our caregiver, Henry, was excellent. He was patient, kind, and understanding. His care was exceptional. Our family is very happy with their services.

I'm leaving a review on behalf of my father. Polish Helping Hands has been an amazing company to…read morework with. They are professional, kind, and caring. The aide, Luda, that took care of my dad was wonderful. She was willing to go above and beyond to support and help care for him. We will absolutely be using Polish Helping Hands for any of our needs in the future.

We have been working with Euro-American for 3-years and have been very pleased with their…read morethoughtful, responsive, professional handling of our relationship, from the CEO level right on down.

I have only positive thoughts about EAHC as an employee of the company. I was impressed…read moreimmediately on first meeting the staff when I applied for a caregiver position. The administrative staff is very professional, and thorough in the hiring process , as well as warm and caring and supportive of clients and family members as well as the caregivers. I give this company top rating and feel very proud to be part of this winning team! Laurie D. Caregiver

Northwest Home Care is a poorly run company with inadequately trained caregivers. Communication is…read morepoor with clients and internally. The few good aides do not make up for how bad this business is and how incompetent and unprofessional the other aides are. An example, one morning my mother slipped to the floor at 5:00 a.m. The aide could not lift her and did not call for assistance. She did not call me, nor the paramedics, nor my private aide who lives close by and always assists when someone needs help. The woman waited until the next aide (private) came on at 8 a.m. My mother had lain there on the cold hard floor for three hours soaked in her own urine. The woman didn't even put a clean Depends on her or clean clothes! My mom was a wreck for 2 days. Many aides were always late for their shifts. Several times aides just never showed up. The company was not always able to find a replacement, so we had to scramble to find someone and pay for her out of our own pockets, when my mother is entitled to those hours through her CCCI services! One evening a couple of months ago, I let one overnight aide know that we do have a gait belt, to make transfers easier. She told me she didn't know what one was, let alone how to use it! When I told her supervisor, she replied that one of my private aides could train her agency aides on how to use the belt if I wanted. The website says "trained" staff; trained at what?!? Then I was told that the agency has a gait belt video from the state and the aide in question had it. When that aide returned a few weeks later (after I had requested that she not come back), I mentioned the video to her. She replied that she never had it. So who is telling the truth? Now they have dropped my mother's case, clearly because they keep messing up and don't like my complaints and requests. They try to paint my mother as more difficult, while the private aides say the opposite. Hmm.... I could go on and on. If you want your loved one properly taken care of and treated with respect and dignity, do not use Northwest/AB Home Care. You will have nothing but headaches. They do not care about their clients; it is clearly just a business to them. D. Frauenhofer

From the owner: Quality Home Care is the Heart of Our Businessread more