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    4 years ago

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    CDE Lightband

    CDE Lightband

    1.8
    (75 reviews)

    These people have no problem at all in leading you to believe that your former account is…read morecompletely paid off and transferred over to someone else in good standing. They are perfectly okay to go literally MONTHS on end without contacting you in any way or for whatsoever--no phone calls, no text messages, no emails, and no postal letters. They are cool in lying by omission by not contacting you and causing you to let your guard down, and think that everything is cool on their end. Then, one fine day, you get a surprise email from them, telling you that you still owe $289.17 on an account, and it was due and payable 3 weeks ago. Then, after you physically go into their office and pay the bill, they are perfectly okay to send you a threatening letter via postal mail. This postal mail can falsely accuse you of not having paid your (surprise) delinquent bill. Also, this harassing and threatening letter may well claim that they are planning on turning your name over to to a collection agency. Verbatim, their threat is as follows: "If the balance is not paid immediately, CDE Lightband will transfer the past due balance to your active account and is subject to termination immediately. If there is no active account, CDE Lightband will refer this debt to a collection agency, which could affect your credit rating." It is quite amazing, isn't it? They reserve the right to keep you completely in the dark for literally MONTHS on end with no communication whatsoever. Then, MIRACULOUSLY, they obtain the ability to send you both emails and postal mail, and they act as if it is a code red Federal state of emergency, and start threatening you. In a great ironic twist, at the bottom of their threat letter, they write the phrase, "Continuous Dedication to Excellence." Get it? CDE? What a blatant lie and a sick joke. It should say "Constant Deflection and Evasion."

    There's a lot more unsatisfied folks with your service. Don't let the number 74 (reviews) fool…read moreyou!! When selecting the cde app, I'm always asked to enter my password and the app starts prior to entering information. What is the purpose of this requirement? There is a box that pops up stating an "update"; however, it then says "app not installed". Looks like there are possible security issues at hand.

    T-Mobile

    T-Mobile

    1.6
    (8 reviews)
    $$

    This company has engaged in misleading practices, including inaccurate information and false…read moreadvertising to secure a sale and gain a new customer. I never received the promised payoff for my Verizon devices, resulting in a $900 balance being placed on my credit report. I have already contacted my attorney regarding this matter. Additionally, I am unable to exit this contract without being required to pay for the AT&T devices, which is unacceptable. This experience reflects extremely poor business practices, and AT&T should be held accountable.

    Yesterday I had the Pleasure of meeting Markie. I must say she is a very well presented business…read moreconsultant at the T-Mobile Kiosk at Sams Club. Markie took the time to listen to what I needed and address my exact needs without trying to pressure me on something that I was not interested in. My time spent there was very well worth it and I now see why a Trusted name like Sam's Club welcomes and opens there's doors for T-Mobile to conduct business with there customers. As we all know at Sam's club you get the best deal for your hard earned Money so it was no Suprise after spending some Time with Markie why Sam's club has teamed up with T-Mobile hands down and reputation speaks for itself so if your current provider is not making you feel like anything more than $$, I suggest you go in to Sam's Club & allow Markie to invite you to be part of the T-Mobile Family. Happy Holiday's Markie & thank you for a great experience.

    Charter Spectrum - telecommunications - Updated July 2026

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