Dear David, I would like to thank you again for your perfect…read moretiming and personal attention. Who would have known that your chance unscheduled visit to our office was just in the nick of time. We had just made arrangements to switch carriers for our credit card machine upon the advice of our banker. After listening to your presentation on how Retriever is specific to the medical and dental field and after checking with the Harbor Dental Society, we felt well informed and confident about staying with Retriever. We are grateful for the protection that you offer those of us in this position. Sincerely, Craig Y Takeshita DDS

I have had the pleasure of working for this outstanding organization for 5 years now and I have to…read moresay its been a dream come true. I couldn't imagine working for a more caring group of people. We are one big family. We continue to grow each and every day with one satisfied client after the other. I'd like to share a testimonial letter from yet another very satisfied client To whom it may concern, We are writing this letter to recommend the services of Retriever Medical Dental Payments Inc. We have been a consumer of Retriever Medical Dental Payments for a short 3 months but we have been more then impressed with their services. Not only are their fees more affordable then our previous provider, they also beat out other competitors in the area. We noticed an immediate difference right away in the personal attention our representative Chris Leahy gave to us. He came in to assist in the initial set up process and has checked in with us several times since then to make sure our system is running smoothly. We highly recommend any services provided by this company as we have had nothing short of one positive experience after another. Marissa Barnard Office Manager Scott N McClary D.M.D

ATM has been not working for a week seriously not ok it's the only one for miles unless you pay to…read moretaje your own cash out .

We went to the Tarrytown bank location last week and received excellent help from the assistant VP,…read moreMaria Hernandez. She and her co-worker Stephen helped settle banking accounts for myself and my father. Highly recommend this location.

I've been a client of Randy Loyd and his Agency since 2002…read more The service provided by Randy and his team is 2nd to none. They go above and beyond what an agent should provide his / her clients in a most professional manner. I must provide accolades plus to Annmarie. Whenever I call Annmarie and ask a question and or request information on one of our investment policies, it's done STAT in a most professional manner. I wouldn't trust any other agent as I trust Randy Loyd and Annmarie. When your need for insurance arises, there's only 1 number to call. Randy Loyd STATE FARM, Ramsey NJ. Tell them Allan sent you.

Randy and his team, provides the best and exceptional customer service!!! Thanks for everythingread more

I love this bank, parking is easy, the people are so nice, and the Bank Managers are great too, the…read moreone who was there in the past and the new one which started recently. Its a local bank which is also a plus, and they are friendly to small businesses.

People's is one of those few remaining banks that still puts the customer first, where the branch…read moremanager knows who you are and is happy to spend time with you. Paula Saraiva at the White Plains branch is no exception. She treated my son (and his small starter checking account) like a king.

My family and I have been banking at People's for over 20 years, but we will all be moving our…read moreaccounts from this awful, unprofessional institution immediately. I have been traveling abroad, and made sure to notify People's where I would be going and when, so that I would be able to withdraw money easily. Unfortunately, owing to the complete incompetence of this"financial institution" (if it even deserves to be categorized as such), I have found myself incapable of accessing any funds because People's clearly does not know how to do the one job that it is primarily tasked with, holding my money and letting me access it. My inability to access funds has created several dangerous situations. As a young woman traveling abroad I cannot emphasize enough how unsafe it is to not be able to pay for basic things, like taxis, despite having more than sufficient funds in your account. Words cannot express how disappointed I am with this bank, and People's complete inability to function competently as a "bank" has ruined my travels. Never bank here, unless you enjoy spending a lot of time and money on international phone calls saying the exact same thing to interchangeable script-reading idiots who shouldn't be allowed near any person's money.

I've never experienced such awful customer service at a bank anywhere, ever. Unpleasant, impatient…read moreand rude people. This review is based on two experiences years apart.

Avoid Called…read morecustomer service w a simple question regarding an error they made but was disconnected twice. Phone chain pretty lengthy-more so than most. On 3rd try they did not recognize my social security # OR my line of credit acct # which i was reading from my statement. Once i got to a rep he said that to fix the problem caused by their error i had to physically go to the branch. Some customer service in 2023.! Got a supervisor who reiterated this. I asked him 3 times to confirm that they could not fix the problem but he stubbornly repeated his same mantra w different semantics. Would have been very easy to say " Yes" but he was more interested in repeating the mantra 3 or 4 times-a classic failure to acknowledge customer frustration. Conclusion: -Database is weak -Customer service not empowered to correct errors even those made by the bank -cust service line routinely hangs up on customer ( no call back) -supervisor not customer friendly All this for an error made by the bank w no ability or interest in solving the customer problem. 40 minutes to no resolution. Branch people have always been courteous etc but overall processes seem disjointed/broken. Go elsewhere