Always a friendly greeting, never a mistake in near 20 years. I continue to use CSB after moving to…read moreSarasota, FL.

Nice people to deal with. We use several banks in PC, but this is our favorite. I have been a…read morecustomer for 5+ years. Good bank.

Have used this bank since it opened. On morning of march 16th sent a wire transfer to a friend of…read more25 years and received a call about 1:00 from main office asking to verify information. They said ok after I responded. At 5 pm received another call with more questions, after answering I asked " will this go tonite " answer "yes sir". Local bank called me at 9:00am, "they did not send because recipient is fraud. I drove to bank, got Cashiers check and sent fed ex, Am sending fed ex invoice to bank main office for reimbursement, will they pay me?????

Great staff easy to work with. Very professional and it's great to have a person and a physical…read morebuilding instead of online. Usually have the best CD rates .

This bank is a joke had a person wire me money.then the next day I had No money in the account my…read moreSocial Security was taken outta my account they stole my money they never called me took my money scumbags .. what the Fuck so Fuck them!!

Amazing service by Debbie and Jeremy. I am now a Florida Central Credit Union member. I was able…read moreto open a savings and checking accounts. I am happy with the assistance they provided. Lucia Concepcion

Small branch....Even recognize me. Personal service personified! Prompt and friendlyread more

Can't get a live person at customer service..all automated. ...when calling. Always a problem…read moregetting into online banking log in. Have gone twice to bank to straighten out for two separate times with log in problems. Tellers are professional and pleasant

Horrible experience; been here since 1991 & now they call me after 30 years to tells me, "I have to…read moreget a NEW account number because they merged!" they can go to hell! Their customers mean nothing to them!

I have never gone to a better bank. The representatives go totally out of their way. My mom put a…read moreCD in my name before she passed away. The kindness and efficient service I received was notably amazing. Besides doing what banks do, I had dropped a ring, I received a phone call and they mailed it to me! Then the rep called me to tell me when it would arrive. I wish Achievable Credit Union was available in NC. Thank you so very much for going above and beyond.

I have been doing business for 4-5 years........Personable, caring , efficient …read more Plus super % on CD's...........Joe......Punta Gorda, 6-26-23

Refused to accept a check for deposit from our insurance company. A call to national customer…read moreservice yielded crickets, they had no idea why our branch would not accept a guaranteed without recourse endorsed, official check. The check was even drawn on a Chase account. The local branch manager made insulting remarks about the training of the supervisors at the national number and insisted it was their "policy" to require us to open a business account. All to make a simple deposit into our savings account. Needless to say, after 31 years of doing business with this bank, we are outta there. These big banks don't want personal business accounts anymore. Pretty obvious.

Bank services are fine but please be aware that the CEO of JP Morgan Chase is a WOKE CEO and giving…read morein to the Left!!!!

Please tell everyone about your new policy that sucks money out of their accounts without…read moreauthorization. Most of us are struggling now and pulling 98% of available funds out of a checking on a loan that's ten days past due is ridiculous. I will be moving my direct deposit to another institution. You will then be paid when I feel like it before the thirty day mark.

Excellent customer service and (usually) minimal wait times. Although my favorite teller has…read moreretired, the girls taking over the job are doing quite well. I don't get charged overdraft fees, I'm contacted immediately if fraud or suspicious charges are suspected, and debit/credit cards are reissued immediately.

I would like to commend the staff at the Port Charlotte branch for their professionalism! I had an…read moreappointment at 3 pm the other day with Desiree to get a document notarized. I brought 2 witnesses with me who are in their mid 80's. Upon entering the main lobby area, an aggressive customer informed me that he was in front of me. I mentioned to him that I had an appointment - he became very aggressive with me. As soon as Desiree's door opened (she was with another client), this aggressive man ran into here office and slammed the door closed. Upon seeing this, a branch employee notified the manager who came over promptly to settle this man down. This obnoxious man continues to try to get in my face and the manager professionally told him that if he didn't leave, she would have to call the police. The staff was so NICE and kept apologizing for this horrible man's behavior. I wanted to share this story, as it could have ended quite differently without the calm, cool and professionalism of this office. THANK YOU Port Charlotte Branch!

I have banked with fifth third Bank for a number of years and every year I have became more and…read moremore discouraged by the lack of service at their branches. Most recent example is just yesterday. Pulled into 5/3 branch ,Port Charlotte Florida drive up window, in my $600,000 Rolls-Royce Cullinan , and having approximately $1,500,000 in my account at that branch, I asked for a $5000 cash withdrawal. After several minutes I was informed that they didn't have $5000 in that branch they could only give me $2000. I said OK give me $2000. After a few minutes they said fine and once again I waited. At this point and after furnishing them with both a federal photo ID and my drivers license I was asked to verify who I was by giving her my Social Security number and my birthdate. Never have I been ask of a bank to furnish that information at a drive up window. In order to get the capital I needed I had to leave that branch and just make it to my Wells Fargo location to get the remaining $3000. Today I will drastically reduce or close my account at fifth third. Being the only individual have to drive up windows during that period of time it still took me over 20 minutes to collect my $2000. Find another bank.