Always a friendly greeting, never a mistake in near 20 years. I continue to use CSB after moving to…read moreSarasota, FL.

Nice people to deal with. We use several banks in PC, but this is our favorite. I have been a…read morecustomer for 5+ years. Good bank.

Try to get this branch on the phone. Impossible and then they announce that it will be necessary to…read morecall back at a later time...Goodbye! Unbelievable "Please call again" or call a call center in the Philippines that doesn't know the answer to your question and will tell you to go into the branch. Wow you can't make it up!!!

if you bank with I would recommend that you don't because if you ever have fraudulent activity…read morelike I did on my account because someone into my account and you automatically get checks deposited into your account for like either your job or disability and because of the fraudulent of your money gets taken out because of what happened they will not issue a refund of that money. They will keep that money and not give it to you so I would highly recommend not to go to this my book that is stealing your money when you've been told by the branch multiple times that you will receive that check of the remaining balance I got taken out in the You will not see it. They will not send it to you and their you the negative balance even though it wasn't your fault your account was in the negative because of hacking or fraudulent activity worst bank ever.

Great staff easy to work with. Very professional and it's great to have a person and a physical…read morebuilding instead of online. Usually have the best CD rates .

Have used this bank since it opened. On morning of march 16th sent a wire transfer to a friend of…read more25 years and received a call about 1:00 from main office asking to verify information. They said ok after I responded. At 5 pm received another call with more questions, after answering I asked " will this go tonite " answer "yes sir". Local bank called me at 9:00am, "they did not send because recipient is fraud. I drove to bank, got Cashiers check and sent fed ex, Am sending fed ex invoice to bank main office for reimbursement, will they pay me?????

I have been a member of FCCU since 2003. The staff is friendly and helpful. They provide free…read morenotary service.

Amazing service by Debbie and Jeremy. I am now a Florida Central Credit Union member. I was able…read moreto open a savings and checking accounts. I am happy with the assistance they provided. Lucia Concepcion

Small branch....Even recognize me. Personal service personified! Prompt and friendlyread more

I have been dealing with this bank since 2016 and upon moving to Florida in 2017 I moved my…read morechecking and savings here as well. I have nothing but good things to say about them. We initially had a couple of glitches with billing address because in a very short span I had 3 addresses but it was handled and have had not problems since that time.

Can't get a live person at customer service..all automated. ...when calling. Always a problem…read moregetting into online banking log in. Have gone twice to bank to straighten out for two separate times with log in problems. Tellers are professional and pleasant

I have never gone to a better bank. The representatives go totally out of their way. My mom put a…read moreCD in my name before she passed away. The kindness and efficient service I received was notably amazing. Besides doing what banks do, I had dropped a ring, I received a phone call and they mailed it to me! Then the rep called me to tell me when it would arrive. I wish Achievable Credit Union was available in NC. Thank you so very much for going above and beyond.

I have been doing business for 4-5 years........Personable, caring , efficient …read more Plus super % on CD's...........Joe......Punta Gorda, 6-26-23

Refused to accept a check for deposit from our insurance company. A call to national customer…read moreservice yielded crickets, they had no idea why our branch would not accept a guaranteed without recourse endorsed, official check. The check was even drawn on a Chase account. The local branch manager made insulting remarks about the training of the supervisors at the national number and insisted it was their "policy" to require us to open a business account. All to make a simple deposit into our savings account. Needless to say, after 31 years of doing business with this bank, we are outta there. These big banks don't want personal business accounts anymore. Pretty obvious.

Bank services are fine but please be aware that the CEO of JP Morgan Chase is a WOKE CEO and giving…read morein to the Left!!!!

Please tell everyone about your new policy that sucks money out of their accounts without…read moreauthorization. Most of us are struggling now and pulling 98% of available funds out of a checking on a loan that's ten days past due is ridiculous. I will be moving my direct deposit to another institution. You will then be paid when I feel like it before the thirty day mark.

Excellent customer service and (usually) minimal wait times. Although my favorite teller has…read moreretired, the girls taking over the job are doing quite well. I don't get charged overdraft fees, I'm contacted immediately if fraud or suspicious charges are suspected, and debit/credit cards are reissued immediately.