Refused to accept a check for deposit from our insurance company. A call to national customer service yielded crickets, they had no idea why our branch would not accept a guaranteed without recourse endorsed, official check. The check was even drawn on a Chase account. The local branch manager made insulting remarks about the training of the supervisors at the national number and insisted it was their "policy" to require us to open a business account. All to make a simple deposit into our savings account.
Needless to say, after 31 years of doing business with this bank, we are outta there. These big banks don't want personal business accounts anymore. Pretty obvious. read more