I was a client for 25 years. Out of the blue, with no warning, they decided to close my account,…read moreoffering no reason. I called and they said "we don't have to tell you why we chose to close your account". I visited this branch and they said "we don't know why, don't see any suspicious activity, but can't tell you why your account was closed". Then to add insult to injury, they charged me $8 to cash my check after they sent me my remaining funds. I asked why the fee and their response was "because you're not a client we have to charge you". I could only laugh. The tellers were pleasant. I hope they can find a bank to work at that doesn't treat their clientele this way.

Just finished getting my business account taken care of at this branch and my Client Relationship…read moreConsultant Jenna was top-notch! She helped me get everything taken care of to set my account up correctly, and I can't say enough great things about her service! Thank you, Jenna!

Recently opened a new account here at Cal Coast and had a great experience. The staff are friendly…read moreand helpful, and the place is always clean and well-maintained. Just a heads-up--Saturdays can get pretty busy.

Horrible bank. Constantly freezes my debit cards even after I notify that I am traveling or…read moreconfirm I made specific purchases. Called card services and they tried telling me my card was active and could use it but it still constantly got declined and I couldnt transfer money from bank. I've been stuck out on traveling trips and not able to check into my hotel and left with no where to stay because of this bank. Absolute worse.

This is one of the nicest Navy Fed branches I've been to in a while. I would definitely come here…read moreagain. Great service, professional, clean and welcoming. Firing on all cylinders over here.

I was just at this location and Elizabeth was incredibly rude to me multiple times. She was hostile…read moreand continued to repeat things to me as if I was a child. She held my card against the payment terminal very tightly as I was holding on to it, almost breaking my card . She also grabbed the pen from the terminal, rudely repeating to sign my signature. I've never had a bad experience at this specific location, I hope it is the last. Absolutely zero patience did this woman have.

I'm not sure why this location has negative reviews, they've always been great! I've been a…read morecustomer here for years now and have never been disappointed. Recently, I had to get a new debit card but found out Mission Fed had closed my account. Nevertheless the staff here solved my problem in under half an hour. They can print new debit cards on location & have them ready within 10 minutes. I've never had one bad interaction with staff here and the service is always fast + efficient.

I first joined Mission Federal right after high school at the recommendation of my mom who was a…read moreteacher and had been a member since they were a small teacher's credit union operating out of the SDCOE office. I have now been doing business with Mission Federal for about 20 years now and they've helped me with accounts, multiple vehicle loans, etc. I purchased my new truck back in December 2021 and shortly after refinanced it with Mission Federal to get away from the dealer's lender. My original rate that I had was really good but my payment being a newer vehicle was very expensive at almost $900 per month. This morning I walked into Mission Federal while I was passing by in the area and sat down with Daisy with no appointment scheduled . Daisy was kind enough to take her time explaining multiple options for me and in the end I was able to refinance my truck and save hundreds of dollars per month on my monthly payment. Daisy was very kind and professional, and was able to process my application quickly and included signing with DocuSign so that I didn't have to return to the branch. Everything went very smoothly and it was a reminder as to why I always recommend and choose to do business with Mission Federal, especially for any auto loan needs. Thanks again Daisy for your assistance!

Mission Fed has the friendliest associates, and they're always very helpful! I always have a good…read moreexperience there. I recommend Mission Fed to everyone.

SD Mission gave me a great Int. Rate on refinancing my vehicle. Jason C. offered excellent customer…read moreservice, and was very kind and friendly as well. I recommended it to my son who went 2 days later and also got a great interest rate on refinancing his vehicle. I recommend SD Mission. There was no wait time either. The line was also not long at all during the whole time I was there. I'm looking forward to doing my regular banking with them as well.

Wendy at the Vista Branch is the best customer service person I have ever worked with. She can…read moreaddress 90% of our walk in needs.

I am writing this review to thank the North County Credit Union [www.northcountycu.org] for…read morebringing food trucks near my work! and also giving me a $3 food truck voucher! what a cool way to give the bank exposure! [tasty Thursdays!] ... are you worry, you need to open an account or sign any paper not at all! they were super nice and all that I had to do was ask for the $3 coupon! it actually paid for most of my tabe kbbq taco :) ( each taco was $3.75) So week after week, on thursdays at noon kept seeing food trucks down the street from my work, working and living far from central areas of the city, having a food truck here is HUGE! ... we been to all the places in the area for lunch, so having at food truck walking distance from work is AWESOME. we hit the jackpot on this particular day ! taco thursday/tasty thursday! they had the tabe korean BBQ truck, live music, it was 91 deg. we brought an all weather blanket and sat in the shade, got a $3 voucher. I got 2 tacos, the spicy pork and the kbbq beef. thank you Tabe for hooking it up with all that meat, they weren't very busy at all!! this was a pretty cool way to take a break from work! and We will be doing it again next time they bring a truck to the location! The food truck line up can be found at www.northcountycu.org - news - under tasty thursdays. next one is: May 14 - Famoso Food Truck !!

I had a fantastic experience working with Dao at Mission Federal's Carmel Mountain branch. After I…read moreinitially stopped by the branch to speak with a loan representative and hadn't heard back for a couple of days, I called to ask when I might expect a response. Dao, who is the branch manager, immediately took the initiative and personally reached out to me. She handled my loan application herself over the phone in about 10 minutes, kept me updated throughout the process, and quickly got back to me with the approval. She then made sure the check was ready for me to pick up at the branch and coordinated the remaining documentation needed for the vehicle, including insurance and MSRP information. What impressed me most was how proactive she was. When I arrived at the branch to pick up the check--without even telling her what time I would be coming--she came out personally to greet me and make sure everything was taken care of. I've dealt with other banks and credit unions where obtaining an auto loan can turn into a slow and unnecessarily painful process. Dao made the entire experience seamless and clearly made it a point not to let that happen. She took ownership of the process from beginning to end. Dao is truly a superstar branch manager who clearly takes pride in managing her branch and taking care of its members. Excellent experience all around and exactly the kind of service that makes you want to continue doing business with Mission Federal.

Excellent experience at Mission Fed Credit Union in Carmel Mountain Ranch!…read more I recently opened both a checking and savings account, and I couldn't be happier with the experience. A special shout-out to Ms. Dao, the manager, who was incredibly friendly, welcoming, and professional. She immediately made me feel comfortable and confident that I was in good hands. And an extra-big thank you to Mr. Gabriel! He was absolutely fantastic. He was knowledgeable, professional, friendly, and took the time to explain all of the benefits and perks of banking with a credit union. I really appreciated how thoroughly he answered my questions and made the entire process so easy. To top it all off, I was able to walk out with my debit card the very same day! That was such a pleasant surprise and made the experience even better. Thank you, Ms. Dao and Gabriel, for making my transition to Mission Fed such a positive one. I'm excited to be a new member and look forward to banking with you!

Best banking experience ever! Love my Scripps Ranch Branch. The people there offer great customer…read moreservice!! Shout out to my favorites, Rodney & John.

I don't often have to go into a bank branch these days. But I did have to pop into this beach for a…read morequick transaction today. A was pleasantly surprised by how nice and helpful the teller was, and appreciated how quickly everything was transacted. When I opened the account years ago, I picked Mission simply because they were close by, but now I'm glad to see they provide good service.