We just walked in to open the checking account like we have done dozens of times with other banks…read more With other banks, we have always been immediately taken to office of the person that opens accounts, down and did it. Not . They had appointments coming at 2 o'clock and we were there at 1:45 and they would not talk with us. I had a rather large amount I was going to deposit the will not go to another bank.

this company does nothing but give fees my husband, and I had a substantial amount of money in the…read morebank, and there was a window of time. If you started a savings account within seven days of receiving that substantial amount of money you would get last year's interest rate. we made an appointment when there they referred us 25 minutes down the road to another bank. We waited there 20 minutes nobody saw us. My husband was on oxygen very concerned that we wouldn't make it home on time so we had to leave we missed the window of opportunity for that then we wanted to buy CDs. They told us they would call us on Monday at 1 o'clock. No one ever called. He passed away. I took every single penny out of that account and told them exactly the reason why there's nothing but fees with this bank having a checking account is five dollars a month let alone all the other fees I truly believe that they didn't hook us up with CDs nor that savings account because they wanted to use our money at a very low interest rate their charlatans I would not do business with them. avoid them at all cost.

I have been a Bank of America customer for many years. However, now that I am a resident in Punta…read moreGorda, Florida. I find using Bank of America very inconvenient especially when I need cash. Their stores and drive up windows have all closed. I am considering opening a more convenient bank account while I am here in the winter .

The 2 branches in Punta Gorda have been closed due to Covid or Hurricane Ian. If you need access…read moreto a safe deposit box or need to see a representative it is extremely inconvenient.

Refused to accept a check for deposit from our insurance company. A call to national customer…read moreservice yielded crickets, they had no idea why our branch would not accept a guaranteed without recourse endorsed, official check. The check was even drawn on a Chase account. The local branch manager made insulting remarks about the training of the supervisors at the national number and insisted it was their "policy" to require us to open a business account. All to make a simple deposit into our savings account. Needless to say, after 31 years of doing business with this bank, we are outta there. These big banks don't want personal business accounts anymore. Pretty obvious.

Bank services are fine but please be aware that the CEO of JP Morgan Chase is a WOKE CEO and giving…read morein to the Left!!!!

I have never gone to a better bank. The representatives go totally out of their way. My mom put a…read moreCD in my name before she passed away. The kindness and efficient service I received was notably amazing. Besides doing what banks do, I had dropped a ring, I received a phone call and they mailed it to me! Then the rep called me to tell me when it would arrive. I wish Achievable Credit Union was available in NC. Thank you so very much for going above and beyond.

I have been doing business for 4-5 years........Personable, caring , efficient …read more Plus super % on CD's...........Joe......Punta Gorda, 6-26-23

The ATM only dispenses $100 bills and then they won't exchange the bills unless you have an…read moreaccount. I paid $4.50 to use the ATM. Definitely not customer service friendly. Warning about this Credit Union - no wonder the gentleman using the ATM in front of me just shook his head.

On 12/09/2025, I deposited a substantial amount of monies. Mainly in 20's and some 100's. Their…read moremoney counting machines would not count the amount and kept getting jammed. They shuffled my money around place to place and ended up shorting me 100 dollars. Opened a investigation but still never heard anything. Someone missed counted the 100s. Very disappointed in how this place operates. It is my mistake I left without getting it sorted out then, should of filed a police report.

Always been friendly and helpful to me. There is one department I had trouble with but not at the…read moreDeep Creek branch.

Very clean and nicely furnished. Had to use this branch (for the first time) and was disappointed…read morein the customer service. Have been a customer for years at the branch in Deep Creek and always find the tellers and staff to be very helpful and polite. So, will stick to that one for now. Perhaps the woman at this branch was just having a bad day, but I expect more when I'm dealing with someone in upper management.

Very difficult to speak to a live banker! When I finally did get through, they were not able to…read moreanswer my question.

this is the worst bank in the world! Five dollars a month to have a checking account my husband and…read moreI had over $180,000 in our account and wanted to get a savings account that if you put $10,000 in it within a week of getting that money we could get last year's interest rate we made an appointment with them. My husband was on oxygen and we went in and they told us they couldn't see us and had us drive 25 minutes down the road we waited 20 minutes. My husband was concerned about not having enough oxygen to make it back home so we went back home and missed the window of time due to the fact that we moved from Richmond to Florida there was a lot going on and then we tried to get CDs and they said someone would give us a call Monday at 1 o'clock they never did! The bottom line is is they wanted this money to sit in the checking account not collect shit for interest and be able to use our money my husband passed away. I walked in there and took every single penny out of that bank he was with them for over 20 years getting a five dollar a month charge just for having a checking account there's other fees also I can't stand that bag

Try to get this branch on the phone. Impossible and then they announce that it will be necessary to…read morecall back at a later time...Goodbye! Unbelievable "Please call again" or call a call center in the Philippines that doesn't know the answer to your question and will tell you to go into the branch. Wow you can't make it up!!!

if you bank with I would recommend that you don't because if you ever have fraudulent activity…read morelike I did on my account because someone into my account and you automatically get checks deposited into your account for like either your job or disability and because of the fraudulent of your money gets taken out because of what happened they will not issue a refund of that money. They will keep that money and not give it to you so I would highly recommend not to go to this my book that is stealing your money when you've been told by the branch multiple times that you will receive that check of the remaining balance I got taken out in the You will not see it. They will not send it to you and their you the negative balance even though it wasn't your fault your account was in the negative because of hacking or fraudulent activity worst bank ever.

Please tell everyone about your new policy that sucks money out of their accounts without…read moreauthorization. Most of us are struggling now and pulling 98% of available funds out of a checking on a loan that's ten days past due is ridiculous. I will be moving my direct deposit to another institution. You will then be paid when I feel like it before the thirty day mark.

Excellent customer service and (usually) minimal wait times. Although my favorite teller has…read moreretired, the girls taking over the job are doing quite well. I don't get charged overdraft fees, I'm contacted immediately if fraud or suspicious charges are suspected, and debit/credit cards are reissued immediately.

Have used this bank since it opened. On morning of march 16th sent a wire transfer to a friend of…read more25 years and received a call about 1:00 from main office asking to verify information. They said ok after I responded. At 5 pm received another call with more questions, after answering I asked " will this go tonite " answer "yes sir". Local bank called me at 9:00am, "they did not send because recipient is fraud. I drove to bank, got Cashiers check and sent fed ex, Am sending fed ex invoice to bank main office for reimbursement, will they pay me?????

Great staff easy to work with. Very professional and it's great to have a person and a physical…read morebuilding instead of online. Usually have the best CD rates .