Closed and paid off my prepaid credit card on 10th August 2022 told 5-10 days i would receive a…read morecashiers check. I dont feel like talking to a Social Ambassador i want my money. Told they wont consider returning my money untill some bullshit review on the 20th of September 2022. I wish i could give a minus 5. Easy to see why they got a 1 star rating. Instead of posting reviews i should be talking to a lawyer.Crooks!

Friendly tellers and easy location on and off Columbia River Highway…read more Small parking lot, has a walk-up ATM and a drive-through teller. Thanks!

WAUNA is a friendly local credit union, my home branch is Astoria, but I had to get a cashiers…read morecheck while making a big purchase in Vancouver, and this Scapoose branch was the closest. Easy to find, small parking lot, I was greeted as I entered and was helped immediately. Quick, friendly and efficient. ATM available thru first door. So I appreciate having several local branches; the drawback with WAUNA in general is their poor interest rate pay and putting ridiculous stipulations on earning it - mainly requiring you to use a debit card several times each month in order to trigger interest. I mean, WHO PAYS with a debit card when you want to get those airline miles!? And its not competitive rate. So I dont keep any real money here. I did appreciate that they did not put a hold on external transfer of cash from the place I DO keep my real money to WAUNA.

1. Put my card on hold at 8pm while I was on a road trip. Didn't get notified and didn't have…read moreaccess to my funds. After hours line couldn't help and a STRANGER put 20$ in my tank 2. Took 3 weeks to cash my check when I got a new job then repeatedly called asking when I was going to make my car payment. But I couldn't. Because they wouldn't release my funds. 3. Took away shared branching without notifying and once again left me without access to my funds. I've been a member for the last 7 years, but it's time to say goodbye. There just isn't an excuse for withholding people's money from them, and the complete lack of communication. Time to start looking for a new bank or credit union. Full disclosure I also posted this on google reviews 9 months ago, saying that they would contact branch services to see what happened. I got no follow up. Had to call today to order a new card and once again they changed how they operate and it is now 10$ for a new card.

They are the absolute sweetest!! The lines can be long but…read moreat no fault to them. It seems that everyone has very difficult requests anytime I've been waiting.

Even though the teller was a bit crabby that I can't just walk in and open an account anymore…read more... Adrian bailed me out and said he'd help me open a kinda complicated account and also helped fix one I already had. 2 stars is rough- I think they should climb up the ranks some.

My husband and I have been part of Columbia Credit Union for years and they are the most amazing…read moreCredit Union! Everyone feels so genuine and kind. You don't have that faceless feeling like in a bank. I recommend them over anyone else.

I have been a member here at Columbia Credit union for less than 5 years and use this particular…read morebranch dropping in here often as it is very handy to my home in nearby La Center!'' I in my ice cream business take in a lot of change? So since they have a change counter I make my business deposits here! the young women here are friendly too which is a added plus? and don't forget the free coffee I always grab a cup on my way out the door? 5 stars! ''Thank you''

Small town friendly service where the tellers know you by name. Everyone at this branch is nice.read more

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

''This is a nice little Bank located in the heart of Ridgefield Washington! I am no longer a client…read morehere but it's not because of this institution itself? But only because they took out their change counter and I needed that service in my particular Business which is a ice cream street vendor and I take in roughly $20+ coins daily? I would wait one week though to deposit change? So I had to find another Bank with a change counter and closer to home? While I did do my banking here the young women that worked here were polite, friendly, helpful, professional and courteous!'' ''Thank you''

Just a quick stop to pull some cash... Only real easy ATM in Banks... Wait, it is the only bank…read morein Banks.... The nice part is the ATM is just inside the door, so you stay a bit warmer out of the elements. Right across the street from the Market, gas station, and Subway. Kind of like a poor man's Fred Meyer area.

I have worked with Angela and NEVER known her to be rude or unhelpful. In fact, nobody who works…read moreat the Banks branch of the US Bank have been anything but extremely helpful!

Extremely poor communication. It was almost impossible to get through to a real person, and when…read morethey did return my calls, it took days. They also added insurance to my loan without my approval and overcharged me for it for two years. This was never clearly explained or authorized by me. When I finally spoke with a representative (Heidi), the conversation felt dismissive and unproductive. She claimed she had called me numerous times regarding a loan application, but in reality, I only received 2-3 calls. Overall, this has been a very frustrating experience. I would give zero stars if that were an option.

Wauna's Virtual Assistants have very terrible customer service. I was processing to open business…read moreaccounts and had the absolute worst experience ever with a bank or credit union. Although my residence is out of state, when I finally was able to get ahold of a VA (E.M.) and submit all documents in very timely, minutes, it always took a couple of days, phone calls where you can't speak to a live person, emails that take days for a reply, voice messages that go unanswere...you name it, terrible! The couple of live reps that I was able to get ahold of over the phone both heard my frustration with the VA's and assured me they would get back to me in order to complete the opening of my accounts. Nevertheless...crickets. I gave my business to another financial institution. If you are a current member of Wauna congratulations. But if you're wanting to be a member, go elsewhere.