Just needed change…read more I was the only one in line Waiting about 10 minutes One teller- she had to work the drive thru. There were 2 other workers but didn't help.

One of the least helpful branches around. Bank of America has definitely changed over time, but…read morebeing so big you almost have no choice. However, this branch needs some improvement with their people skills.

While using an ATM it malfunctioned when getting a large amount of cash out. When I went inside to…read moreask the manager and share my concern his attitude was completely uncaring and lazy. He did nothing to come outside and help and simply said to file a claim if something happened. Not to mention the institution was completely empty so he had plenty of time to try and assist his customers. When I came back in and said my issue had been resolved after waiting several minutes for the cash and screen to stop freezing he was rude and unprofessional. I would rather drive to a farther location than to come back to this one by my house.

I had to get a Money Order for an apartment and came here to get it. For one, the Money Order…read morecharge costs $5, you can pay it with cash or tie it to your checking/debit card which you used for the Money Order. At most Chase Banks do it straight through the printing process to cut down on an extra step where you tell the clerk how much, etc and they give you the Money Order with all the information on it. With this location, you write in the information on a piece of paper then they process it where it gets printed. I don't mind it, but it could hassle some people if they know the clerk can save them an extra step to do. Even though they did this extra step, I probably got in and out within this bank, maybe within 5 - 7 minutes? They have an outside ATM near the building, but you have to get out of your car to use it. Speaking of ATM's, the only thing that is very odd about this location is that there is no drive-thru ATM's, even though you can tell there was a spot for one and they said: "Nah, we don't need it."

We've done business at this branch for the past 3 years and it's always been a professional and…read morepleasant experience. The employees are very knowledgeable and quick to assist.

Does anybody think the Bank of America sucks? I do I keep my cards paid down I keep my savings up…read moreand they charge you $10 for drafting an ninth payment out of the month because you're making too many payments online they keep $10 I mean I don't know anybody that's happy with their service let alone the quality of their service.

Responsive, very reasonable pricing; knows how to repair cushions; comes to your home -read more

Paid the $3.50 ATM surcharge. Went inside to trade for smaller bills. Was turned away from the…read morecash-to-cash transaction because I don't have an account with their bank. Cash. To. Cash. This is petty and is not the sort of company I prefer doing business with. Will keep to my own credit union. And this is how mega companies like WalMart (headed there now) stay in business.

Great location. Incredibly helpful and friendly staff. I wish that it had teller services, but I…read morelive near the PBG branch so for me it is always a convenient location. Highly recommend.

I love this credit union! However I do have some Complaints…read moreabout it. The downside of the Jupiter office is they only have an atm no cash on site which would be fine if the atms weren't out of order almost every week. My second issue is my direct deposit. Sometimes it's there at 9am sometimes they have issues with the system and it doesn't show up until closer to 12. The rates are great the customer service is amazing just those few things are why I only gave 3 stars.

I used to love this place, but it has gone downhill. Especially one teller who just takes…read moreridiculously long at everything, from deposits to exchanging coins to cashing a check. Once she even told me she couldn't cash a check because both mine and my husband's name was on the check so she needed two signatures. I've never had that before. I just deposited at the ATM and took out the money anyway. So annoying. I don't know if they are understaffed or everyone is only allowed to do one thing, but it always takes too long to get things done at this branch. I am so tired of trying to go in there. If you say I should always go to the ATM, that would be fine, but the one outside breaks down pretty routinely. It runs out of money to give out, or is unable to accept deposits. Also, apparently there's only one person who covers a few different branches who can talk to you about investing your money. It took a few days for him to get back to me and then even longer to make an appointment, which is only for like 2 hours on every third Tuesday of the month on a full moon or something. I exaggerate, but you get the point. I was unable to make an appointment time because my work schedule did not coincide with this guy's schedule. And of course no one else can help. It's just not very well run. I'm really about to change banks or at least open a second bank account somewhere else just so I can cash a check or go to an ATM without problems.

Horrible bank! I have never dealt with such a crappy bank. I could go on forever with some of…read moretheir issues, but I will highlight my last experience. I got a new computer and it took me three tries to access my Chase online account for security measures. Then I tried to input an external account to transfer some money to. That took 10 days and three attempts. They finally got it worked out and I verified the account, then I made a small transfer. They denied the transfer shortly thereafter and locked me out of my account. I called the security number given on the lock out notice and was told I needed a debit card number to talk to somebody. It's a business account and I don't use a debit card for it. I finally got through upon the forth attempt. On this occasion, I was asked 3 security questions, including one that involved companies I was involved with in the past. I had never heard of any of these companies yet they tell me I failed the verification. ‍. On the fifth try of calling them, I spoke to a helpful person that took 25 minutes to resolve the issue. He told me this happens all the time and their security system is very "tight" and doesn't let people transfer out of the bank on most occasions. This sounds highly suspicious and more like a play where they want to keep your money and not a security concern. If Chase has trouble verifying another bank at their size, why do all these smaller banks not have any issues doing it???. This afternoon I am driving over to the Chase branch and will probably spend another hour and a half trying to close my account, but I am out of this insanity. As a point of reference, I have worked for Wells Fargo, Bank Of America, and two local banks. I have never seen Issues such as what Chase has. They take forever to do anything for you, their Customer Service people don't really care, and their system, highly technical, has major issues. Stay away from these people!