Maria S. is right -- these people are NOT to be trusted. CHAT co-founder Phyllis Kupperman is my former speech therapist. I was one of her early clients back when CHAT was still called the Center for Speech and Language Disorders (CSLD). Mrs. Kupperman preached politeness, professionalism, and good communication to me for 15+ years. When I finally demanded the same of her and her colleagues, she threw an hourlong temper tantrum in her office, whining and practically crying on my shoulder about how unfair I was for expecting more than good intentions from her and her colleagues. Prior to this, Mrs. Kupperman repeatedly broke confidentiality just for fun. Evidently, her favorite phrase was "used to." She loved to humiliate me in front of her other clients and colleagues by telling them about what a self-centered, neurotic train wreck I was as a very young child -- before my therapy sessions with her helped me turn my life around, of course. But around the time of her temper tantrum, she began breaking every promise she made to help me. When I confronted her about this, she acted as though those promises never meant anything. Twice, she told me to view having to do everything all by myself as "a positive experience in growing up." Whenever I tactfully tried to reason with her via email, she ghosted me for days, weeks, or months on end. When she finally responded to me, she didn't even mention the problem I tried to discuss with her. I eventually stopped communication with her after I realized she was never going to address or apologize for her and her colleagues' ethics violations. Maria S. and I are not the only people who have had major problems with CHAT/CSLD. One other former client left them a bad Yelp review that has apparently since been removed. In her review, she complained that CSLD failed to tell her that they were not in insurance plans until she walked in the door. She also claimed that they were "a revolving door" of therapists who were "in the wrong profession." More than half a dozen anonymous former CSLD employees have also criticized the company on Indeed and Glassdoor. They, too, have alleged extreme disorganization at CSLD. They have also claimed that CSLD overworked and underpaid them and forced them to travel exhaustively throughout the Chicago Area's charter school system after promising them time in the clinic. The most damning reviews allege continual psychological abuse at the hands of the company's current executive director, Karine Fiore. CSLD responded to these allegations by changing their name to CHAT - Life Changing Speech Therapy and changing their website. They have never once updated their company name or website on Indeed or Glassdoor. They also refuse to disclose company information to the Better Business Bureau. On their website and social media, they pretend that they have always been called CHAT and have always been committed to social justice. Social justice aside, they have never once apologized to, or even acknowledged their ethics violations against, me or any other former clients or employees that I'm aware of. Instead, they have quietly erased us from their official history. Bottom line? Don't waste your time with them. They are more concerned about their image than anything else. You'll find out how much they truly care about you when they stop getting paid to care and can't use you to make themselves look good. read more

They helped my daughter so much. They do a great job. I was able to learn the techniques they use. I was able to learn the techniques that they use in therapy and apply them at home. The therapists were very knowledgeable, warm, and helpful. My daughter looked forward to going there every Saturday. read more

This school is amazing. My son did two sessions of Language to Literacy, and went from hardly able to read to now reading billboards, mail, etc. He was never one to read voluntarily. But the first day, on the way home he wanted to read me a poem. This school has truly changed all of our lives. read more

This is a very incompetent therapeutic group to be avoided! I was initially thrilled when I called to see if they offered Floor Time therapy (DIR) for speech. The receptionist said they had such a therapist so I booked an appointment. I got a call back stating that we would have to have an evaluation first, no problem, totally reasonable I thought. So far the expectation was to have an evaluation and move on to actual therapy with a FloorTime therapist. Arriving at appointment I was told they hadn't received the referral from the doctor. I called the doctors office, who informed me it had been sent the previous day via fax. They resent it and upon confirming receipt, I was told that they had found the first one. Evaluation was performed unremarkably, no enthusiasm given that she was working with a 4 year old. Upon completion, I was told they couldn't start therapy til possibly June. It was mid March! Now it is the end of April and I have still not received the evaluation. Please save yourself a lot of frustration. read more