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    Services - Chateau Del Mar

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    Recommended Reviews - Chateau Del Mar

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    We visited the Chateau Del Mar while shopping for a wedding venue for my daughter's upcoming wedding. When walking out, we saw a white male in the golf grounds PURPOSELY throwing a golf ball at my daughter's SUV windshield. The ball broke the windshield, and the man loudly laughed and yelled, "Ooopps, sorry." As we were perplexed, looking at the windshield, we saw a white pickup truck leaving the parking lot with three white males on board. The driver, a white male in his late 30s, pulled down the window and yelled again, "Ooopps, that is bad, sorry," and laughed loudly again. I went inside the venue and looked for the General Manager, who identified himself as "Mike," but he refused to provide a last name. I explained the situation to him as we walked out, and in the most hostile manner, he asked, "What do you want me to do? I can't control what people do here." I asked him to please review his security cameras to track the license plate for the aggressors. His response was, "Do you see any cameras here?" and claimed there were no cameras, kept walking, and his last statement to me was, "Sorry, that is all I can say." I called the Hickory Hills Police to file a report, and while they arrived, I spotted two cameras facing the parking lot. When the police came, they spoke to "Mike" inside the venue. I was not present in their conversation, and when they came out, they said that "none of the cameras work." They asked if we knew which direction the white pickup left (an utterly nonsense question); we didn't since we were inside the parking lot. The police offered to check the traffic cameras but did not give any solid possibilities to follow up on anything. In conclusion, I find the management of Chateau del Mar to be RACIST, FRAUDULENT, UNETHICAL BUSINESS. We were the victims of an attack inside their premises, and they were unwilling to show any compassion or ethical behavior. They claimed that their security cameras don't work, and I find this to be a hazard to their customers and visitors. The result for us after visiting their premises turned out to be a traumatic experience and the unexpected cost of a new windshield. FOR YOUR SAFETY AND WELL-BEING, DO NOT BOOK ANY EVENTS AT THIS QUESTIONABLE, RACIST, DANGEROUS, AND UNETHICAL PLACE.

    Grand in decor. Beautiful and classy.
    Elaine H.

    The place was decorated in a very elegant way. Even the bathroom looked regal with a sitting room. However, the bathrooms were located on the lower level. There is an elevator but it will easily be crowded during events. The food was great. The problem we had was the banquet halls were a thin wall apart so the music/ sounds of the two events happening simultaneously kept clashing and it was hard to appreciate the music. Other than that, it is a good venue with ample parking and easy to find.

    The reception area
    Nina B.

    As a guest: The venue was beautiful. The actual reception hall was "magical". The track lighting, wrapped in chiffon, suspended from the ceiling, arranged around the chandeliers added a particularly elegant touch. There was another reception taking place but where we were supposed to go was clearly marked. I've been to other affairs and this was not the case. Everything was clean and decorated tastefully - not too gaudy. However, the restrooms were a bit out of the way. I'm not accustom to going in pairs, and I didn't but I was happy to see my niece come. If this venue were a castle then main floor could be compared to a great room with lots of flowers and glitz, (not cold and dank); conversely, the restrooms would be the dungeons, although, they were clean with multiple stalls - just a bit dim and therefore scary. Perhaps having better lighting and staffing it with a person to offer assistance/safety, may be an idea - if others have stated this issue. The servers were pleasant, but some seemed unenthused about being at work that evening. These were some of the younger crew who although did a fine job of serving the appetizers they just weren't smiling and had that hesitation in approaching tables - begrudgingly. The food was tasty and seasoned well, with ample portions to go around. However, I felt the awareness of the schedule for some of the servers because no sooner, in some cases had we been serve our soup - they were serving the salad and there was no place to put the salad except where the soup was sitting. So some of us were holding our soup in hand with our salad in front of us. I understand that some guest would talk away the night while servers, on the clock have lives other than serving meals.... I get it, they are working and we are "partying". Still, it was a tad rushed. We were served family style and while I appreciated the centerpiece being raised so we could see one another, the table was too small to accommodate the number of dishes. Timing was everything. We immediately started serving ourselves, so that we could eliminate a dish or two on the table. There was a self-serve fondue table, but the caquelon did not work properly. The chocolate was barely warm, however the pound cake was very good - dense and moist. The wedding cake was served with ice cream and I did find this presentation poor. Given the cake, (it was beautiful), which I know wasn't from the venue, serving it on a small dessert plate WITH a metal bowl with ice cream just brought the moment down. The metal bowl made it feel cafeteria style/industrial. I don't see that it would have been problematic to simply serve the ice cream directly on the cake or as they serve the cake ask if ice cream was desired - then serve the metal bowl - placing the two together was for form. The actual place/venue was really done well and presented exquisitely, however there were inconsistencies in the service that brought my rating down - although, I would give 3.5 stars rather than a set three.

    Esmeralda R.

    My sister had her wedding here and it was so beautiful! I love every detail this venue has. The service during the reception was good. The outside was great for pictures. Food was good and very hot! 4 stars because they messed up the chairs. My sister asked for gold chairs and they gave her silver. Still looked very lovely but she was upset about that. Huge parking lot.

    Christina B.

    I've been here for 2 weddings and the venue is beautiful. The parking lot is huge and the venue itself is nice in all aspects. The high ceilings and marble walls give a really glamorous effect. The food was ok, pretty average for banquet food. The dance floor is a great size. Even the downstairs area of the venue is pretty.

    Mrs. F.

    Chateau is a beautiful venue. I had my reception here and was in the Columbia Room. The ceilings and chandeliers are grand. Spiral staircase to restrooms are really nice, there's elevator to accomadate those in wheelchair. Joyce, Osha, Venetia, all the banquet coordinaters, have been very helpful from the very beginning. Staff was friendly and dinner was served promptly. Received many compliments from my guests on how beautiful the venue is....and a few were not aware Chateau Del Mar even existed so thats why I'm writing review. Had a wonderful wedding here and highly recommend :)

    My wedding july 2013
    Ana J.

    I love this place i had my wedding venue here july 26 2013 i love it it so gorgeous they help me alot the lady ushra i think she was great she helped me at all time and they made my day special my pictures came out so preatty i didnt had to waste any time goin anywere il post picture up so evryone can see i love this place went to see others but yhis was the best evrytime i walked in i fell more in love with it .. BARCELONA ROOM IS THE BEST

    My wedding reception 11.1.14
    Stacy R.

    My wedding was 11/1/2014. The whole experience was awesome from the time we stopped by to see their venue to the end of our reception. All the ladies in the office are fabulous! They were always very helpful answering in questions offering their expertise....I have nothing negative to say about them. Everyone raved about how beautiful the room was, and I must agree it was GORGEOUS! I highly recommend Chateau Del Mar and would definitely patronize them again!

    Very nice hall, great people to work with and always accommodating to the customer and vendors needs.
    Claudia V.

    Very nice hall and great people to work with, always accommodating to the customers and vendors needs. We really recommend this Hall.

    Beautiful Decor

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    4 months ago

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    2 years ago

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    2 years ago

    Excellent service from staff. Beautiful hall. Our church enjoyed the evening , and looking forward to forward to the next.

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    3 years ago

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    8 years ago

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    9 years ago

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    4 years ago

    My second time attending and event here. This place is absolutely beautiful and so very elegant. Atmosphere is so welcoming.

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    7 years ago

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    9 years ago

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    14 years ago

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    10 years ago

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    9 years ago

    Beauiful banquent hall. The food is very tasty.

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    8 years ago

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    12 years ago

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    10 years ago

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    8 years ago

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    14 years ago

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    9 years ago

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    18 years ago

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    18 years ago

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    10 years ago

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    15 years ago

    This place has terrible food and the people who we complained to really did not care. The service was also not good.

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    Ask the Community - Chateau Del Mar

    Review Highlights - Chateau Del Mar

    We were mostly via communication with Joyce who was beyond professional and only wanted to make us happy.

    Mentioned in 4 reviews

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    Chateau Del Mar - venues - Updated June 2026

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