Right next to the gym, this is a great place to pick up those odds and ends that I need to…read morecomplete a project without having to make a special trip. Prices are reasonable, and have yet not to find what I need. Friendly staff, and everyone else I've met there is more than happy to help you find what you need. Highly recommend!

Really friendly and helpful. Clean, organized. Nice selection hardware, garden supplies, tools,…read morepaint, etc. at competitive prices. I was able to pick up a lot of things I needed and saved me a trip to Home Depot. I meant to pull into Ace Hardware but missed the driveway and stumbled upon H H Stone & Sons. So glad I did.

I have visited the Ace Hardware in Woodbury many times when I visit friends nearby. I have always…read morefound the personnel to be friendly and extremely helpful. On a recent visit to get a battery for the smart key to my car--- Keith offered to install the battery due to the fact it required tiny phillips head screws. In less than 3 minutes he had my key back in service!! Great store and thanks Keith.

I can go into ACE Hardware in Woodbury, explain what I need (even if I don't know what it's called)…read moreand they find it for me. The employees are knowledgeable and offer advice, if needed, For being a small store, they are well stocked and their prices are not unreasonable. The place is clean and organized. I like it a lot.

If you are in the neighborhood, stop here first before you go to the big box stores! They will…read moreprobably have everything you need. Yes, you may pay a little bit more but the convenience is well worth it.

Had items stolen in front of the store out of my vehicle when I left them on the passengers seat …read more The owners son Dan claimed he would show me the surveillance video. He showed me all but the clip when the theft took place . He was always nervous and sketchy and a very dishonest person . Actually I think he did it .So if you go there lock up your vehicle .

If you like being overcharged for buying quart cans of paint - this is your store. After buying…read moreseveral quart cans of exterior at $34/can I found out that I could of bought them for $29/can using contractor discount even though I'm not a contractor. Pretty deceitful sales tactics on their part. Even though they were knowledgeable- somewhat snobby. I'll be going back to bethel or new milford even though its farther.

My experience with Marvin representative, John Barnick was outstanding. Professional, polite and…read moreprompt. Highly recommend if shopping for Marvin products.

Renovating a 100 year old house and they had replacement Cedar sheathing to repair the rotted…read morepieces in stock. The sales person gave us some options and helped to assure we were selecting the right materials for the job. Good old fashion customer service and respect with excellent knowledge of historic homes.

Frank couldn't be ruder. Went in Tuesday morning for paint, needed a color match....was…read morecontinually pushed aside so he could take care of contractors walking in after me. After politely waiting almost an hour. I was told to come back later. He didn't have time for me. I left. My wife called the store to explain we needed the paint and asked when it would be ready? We were told he was working on it and I could get it later. My wife Went back today 3days later....again met with complete rudeness by Frank. Let him know it was not nice to keep bumping my husband to take care of contractors. I was informed the morning is for contractors!!! I asked if the store said that with morning hours for contractors only? Let him know we were trying to be supportive to local businesses and didn't appreciate being treated like we were garbage. We spent $200 dollars on 3 gallons and a quart. When I went to leave, I noticed the gallon was in the wrong finish. I asked frank and he said that's what I showed him. I explained that's impossible as the only paint label I have is the one I showed him. So I showed him again. He replied" man I'm not arguing with you but that's not what you showed me". He's 100% wrong, rude and disrespectful and I'm disgusted. My husband was patient and kind. And was bypassed for and hour then rudely spoken to them not taken care of. I guess contractors are more important thank your every day veteran who served 27 years in the army protecting us. Shame on you Frank.

Used to be great when the always-pleasant gentleman was behind the counter, but the last few times…read moreI've been here I've dealt with a woman who couldn't care less about being nice, accommodating, helpful, friendly, or anything. Doesn't even say hello when you walk in the place (especially when she's chatting idly on the phone). Unpleasant and definitely not where I want to spend money on overpriced supplies. One plus is that it's a fully stocked, very nicely maintained store. But, $7 for a paint sample... I am normally happy to pay more to shop locally and support the community, but, I'm done with this place. I've always been treated very nicely by Stepney Hardware, so I'll be stopping here today to get my five gallon bucket of Benjamin Moore paint.

Great local hardware store. Usually has what I'm looking given it's size. Star is very helpful and…read morethey're pet friendly.

this is the worst run hardware store i have ever been in. they have very poor staffing and do not…read moreanswer their phone half the time. also whateever you do, do not order on line, the on line inventory is totally inaccurate. i have mistakenly ordered several times on line and when i go to the store to pick it up, the item i ordered and they supposedly have in stock is not is stock and then they can't cancel the order, you have to wait until it comes in and then after that you can come in to the store to cancel the order and finally get your money back!!!!!!!!!!!! how bad can an organization be relative to customer service ?????????