Dr Raschell has treated my son for asthma for many years and she stays on top of the best medical…read moretreatment for him. He had a rare condition on top of his asthma and allergy issues that made his symptoms worse. She had a wider range of doctor to refer us to which led us to the correct treatment pathway. She became more of an expert in my sons condition after she began treating him and helped guide us with his drs in Atlanta. I appreciate her desire to help us instead of send us on our way to another Dr. she really wanted to help us find a solution. When we did he had rare issues with his asthma. She is very open to alternatives to medicine which i appreciated as well. I would highly recommend her. She also prays with us at our request which was very uplifting

From the owner: Dr. Susan Raschal believes that medically treating the condition is only a part of the healing…read moreprocess. She views her practice as the continuation of a covenant she made with God to treat her patients with kindness and understanding in every step of their care. At Covenant, Dr. Raschal and her staff focus on you or your child--your comfort, your concerns and your spirit-- just as much as the treatment techniques and options. And yes, this includes hugs! Dr. Raschal practiced as an allergist in Chattanooga for 11 years before her desire to be a part of a faith-based practice led her to open Covenant Allergy and Asthma Care in 2009. She has been published in the area of immunology. She is a member of Sigma Sigma Phi, a medical honor service society, and a member of the teaching faculty at the University Of Tennessee College Of Medicine, Department of Internal Medicine; Pennsylvania College of Osteopathic Medicine-Georgia campus; and Lincoln Memorial College of Osteopathic Medicine. She also participates in the training of family practice, pediatric and internal medicine residents and medical students.

I can not say enough great things about this place. My nurse, Megan was so friendly and…read morecharismatic. I even had a lady personally welcome me with a tshirt and bag because I was a new patient. I felt very comfortable and welcomed here. It's a very homey place, I didn't have to wait long at all. Very awesome experience :)

From the owner: Covenant Allergy and Asthma Care is the private practice of Susan P. Raschal, DO, and…read moreprovides diagnosis and treatment for infants, children, adolescents and adults who suffer from allergies, asthma and other disorders of the immune system. Dr. Raschal practiced as an allergist in Chattanooga for 11 years before her desire to be a part of a faith-based practice led her to open Covenant Allergy and Asthma Care in 2009. Dr. Raschal believes that medically treating the condition is only a part of the healing process. She views her practice as the continuation of a covenant she made with God to treat her patients with kindness and understanding in every step of their care.

TL:DR     Ed Fox gave _very_ incorrect information and did…read morenot follow up as promised. My mom is 64. She and I have a chronic genetic issue. She swore off doctors years ago. So when I finally found something that was helping, it took a lot of convincing to get her to go. She did some research and decided to see Ed Fox. He wasn't familiar with her condition. That's fine. We're used to that. What she was asking for is Low Dose Naltrexone (LDN) to help treat the chronic pain, among other things. He told her it's a controlled substance and that he'd need authorization, so he'd get back to her. It's not a controlled substance. In fact, had he done a five second google search, he'd have seen it's kind of the opposite. It's an opioid antagonist and is used in its normal dose to treat opioid and alcohol addiction. But he didn't do that. He also didn't check with others in his practice and get back to her like he said he would. If you have a cold, you're probably fine going here. If you're looking for a doctor that will actually do what he says, cares about your issues, and will look into things you bring up--this is not your guy. Now I have to try and convince my mom to try again. And it's going to be harder than it was this last time.

This place is a joke. Went for a medical issue and they did a drug screen on my urine without my…read moreknowledge and quickly labeled me as a drug user because it was positive for meth. One prescription i am currently taking and have for several years now will cause a false positive. They don't take the time to look up your current meds to see if any will cause a false positive. They are very quick to make assumptions and then treat you poorly.

Dr. Motto was very thorough with the exam i found no serious complaints. He took his time like a Dr…read moreshould with his patient.

This office is absolutely disgusting. I have been in public restrooms cleaner than this place! Dr…read more Motto was just as disgusting. He wiped his face, eyes, and nose with his hand during my entire appointment and NEVER ONCE washed his hands or used hand sanitizer. Equipment was literally duck taped together and falling apart. While I was in the waiting room he also got into an altercation with his staff and did not seem to care that patients were around. I would never let this man perform surgery on me or even touch me with a ten foot pole ever again! I wish I had read the reviews before I went to my appointment. I suggest NO ONE EVER use this physician. He absolutely should not be practicing.

Dr. Hollie truly listens to my challenges and concerns during our consultations. He has guided me…read morein the best strategies to manage my allergy issues. His staff is polite, professional, and prompt. The process for receiving the immunotherapy shots has been made very convenient and simple. My last "check-up" with Dr. Hollie was via TELEMEDICINE, and it was flawless!

More concerned about setting up your next appointment and prescribing medicine not needed!read more

I called this place three and half weeks ago to make an appointment at my desired location. I told…read morethem that I wanted this one location and I was willing to wait a couple weeks to get an appointment there. So they give me a date and time and I accept it. Weeks later, I show up and find that my appointment is at another location even though I specifically told them what location I wanted. They didn't even tell me about the appointment at a different location. Had to give one star because I couldn't give zero. From this experience, it was very disappointing to see that they couldn't even get the first part of making the appointment done correctly.

I'm in the middle of getting a skin test now. When I made the appointment about 3 months ago, I was…read morenot told any details of this skin test. I was not told I would have tests on my back. I was not told that it would last about 2 hours. When I brought this up to the nurse administering the test (who was very nice), she told me that the person at the front desk should have told me these details. I'm glad I don't have any obligations now or for the duration of this appointment. When making an appointment for a skin test, I highly recommend asking about the details I have named here.

I had a test at the Hixson office on 06/30/25. I was to schedule a follow-up appointment with Dr…read more Mynatt at the East Brainerd office. The young woman I spoke with at check-out in the Hixson office seemed to have difficulty finding an appointment online but finally gave me an appointment for Wednesday, July 2 at 8:05. I repeated the day and time back to her and she confirmed it. When I arrived for my appointment in East Brainerd today, I was told Dr. Mynatt was not in the East Brainerd office today and that my appointment had been for Tuesday, July 1. I was rescheduled for SEPTEMBER. I was also told that I will likely be charged for the missed appointment, which was their fault, not mine. Lousy office staff. I would give zero stars but it's not an option.

They were suppose to refer me to another practice. I have called them four times now to tell them I…read morehave never gotten the referral. They have never returned my calls. I informed them I am choking when I eat and I need help as I am afraid I will choke to death and still no return call.

I am a R.N. with a Bachelor's degree and 20 years of intensive care experience. I'm knowledeable…read moreof the field of medical care and don't trust my son's care to just anyone. After being very happy with his previous allergist, Susan Raschal, D.O., I dreaded changing simply because of the long drive to her office for 4 years of allergy injections. Then I discovered an allergist office here in Hixson. Chattanooga Allergy had a good review on YELP, however, so I made the leapt! Dr. Cromie and staff were friendly, prompt (very short wait), knowledgeable, convenient night hours so he doesn't miss school, open to questions, and made the transfer almost painless (although I will miss Dr. Raschal).