I came in and decided to learn more about laser hair removal on my lower legs. Melissa, the manager…read morehad a free consultation with me and she was so informative! I was honestly so impressed with the professionalism of this place! All of the ladies who have given me my leg hair removal treatments have been so nice and personable! I highly recommend this place for any hair removal on your body! They also have decent discount for members. It's been a wonderful experience and I am considering doing more laser hair removal for other parts of my body!

From the owner: Milan Laser provides laser hair removal services with permanent results. Our highly trained medical…read moreprofessionals use the best laser in the industry to provide the safest, most effective treatments. With our gentle process, laser hair removal is the easiest and most efficient way to get smooth, hair-free skin.

I was able to get in touch with the owner very quickly and she's always easy to communicate with! I…read moregot a great price on a tattoo removal and I'm already seeing results after the second session. I felt very informed and prepared for my appointment and was given a sheet of info for aftercare so I knew how to help it heal after treatment and how to prepare for my following sessions. It's been relatively painless and easy to care for and I'm really excited to get in for my next appointment and continue the progress.

Dawn is fabulous there... She helps you get to where you want your skin to be. If you have problem…read moreareas she addresses it she sets up a plan for you and she's using a great line PCA one that I find to be constantly upgrading with new products. She also has a handful of Groupon's that are just too good to pass up. I've been seeing her for about five months now and couldn't be more happy. Tell her the crazy mom who has to bring her kids with her on most visit sent ya!!!

I have gone here twice for hard small pumps on my face. I have gone to several places with no…read moresuccess of getting rid of the little pesky pumps. Galena, the esthetician here was wonderful. She took her time numbed the area and went to work. After my second treatment the pumps have practically all went way with no discoloration or scarring. I can't say enough about this place and the esthetician. The prices here are very reasonable as well, I will be back for peel. Attached a list of some of there services.

Called on Monday and scheduled an appointment for Friday. Showed up for my appointment on Friday 10…read moreminutes early, wearing a mask, and was greeted by a nice lady in the lobby who took my temperature and asked a few questions. Arrived at the office and was told that the doctor and the nurse I was scheduled to see had left for the day because the front desk couldn't reach me to tell me about their safety protocol (remember the nice lady in the lobby?). So they just left before my appointment. I cleared my calendar and drove 50 minutes to this appointment in a busy, unfamiliar city to be told no one was there to meet with me. The appointment was a Mother's Day gift. I'm disappointed and I feel the business was unprofessional.

The coupon for one free product isnt honored by them. Christy was so awsome she helped me find what…read moremy face needed. Front dest is super slow I'm standing here waiting while shes on the phone with someone then walked away for over 5 minutes . The new girl wanted to help me but had to wait for lady boss I guess?

Do not believe in what it claims to be just because of the name. There are a lot of better choices-…read moredo your due diligence.

I started going to LA Med Spa for laser hair removal on my bikini area. Her laser worked so well…read morethat I went on to do treatments on my legs. I hardly have to shave anymore!! As an avid outdoor enthusiast it really has made life easier! Highly recommend to anyone who dislikes shaving legs, bikini or underarm areas routinely.

I go to Ashley for Dysport and Sculptra. She is the absolute BEST! Professional, kind and…read moreinformative. She definitely knows her stuff!

Kayla was outstanding. She was warm and took the time to explain everything thoroughly while…read morequickly applying what needed to be done. I scheduled for my next visit.

After $2,500, plus $320 for add ones, there were zero results…read more You ask how you could improve ... A refund is how.

In mid December, I read about a cosmetic procedure called Profound.  I was searching for providers,…read moreand learned about DiStefano Med Spa, and called and talked to Jessica.  Jessica said, they didn't like Profound, was selling the machine, and switching to Ultherapy.  Jessica said their patients liked Ultherapy, had gotten great results, and it was less invasive, and costs less.  I had never heard of Ultherapy, and told Jessica I wanted to do research.  Jessica said the cost for lower face and neck was $2300.  After doing research, I decided I wanted to try Ultherapy, and called Jessica to make an appointment, and to confirm the price.  Jessica was not at work, so I talked to Madison.  Madison said the cost was $2700.  I then said Jessica had told me the price was $2300, and then Madison changed the price to $2300.  The price must depend on who you ask, or what day you ask.  The fluctuating price should have been a red flag, but I still made the appointment.  I live 2 hours from Chattanooga, and on the day of the appointment, it was raining hard, there was road construction everywhere, there was heavy traffic, I had to stop for gas, and I also had forgotten about the hour time difference, and arrived 40 minutes late.  Prior to arriving, I was getting calls from Madison asking where I was.  When I arrived, I was escorted to the treatment room, and I was taking off my rain jacket, when I noticed I had stuck my credit card in my pocket when I had stopped for gas. I said to Madison, I am glad I found the card because I was going to pay with the card, and asked if that would be okay.  Madison said yes, but there would be a 3% charge for using a credit card.  In all the conversations, and texts, I had with personnel at DiStefano's, no one ever mentioned payment.  In fact, they hide the fact that they charge 3% on credit cards.  I didn't want to pay the 3%, and the nearest bank where I could get the cash was a 40 minute round trip.  That would have put Madison on overtime, and she said she had plans and could not stay, even though her plans didn't start until 8:00 PM.  I said I could Zelleo the money, but they said no.  DiStefano's offered to wave the 3% on a second visit, but why would I agree to a second visit, when I wasn't certain I would like the $2300 first visit.  DiStefano's would not wave the 3% on the day I was there, even though I had driven two hours to get there, and they didn't tell me in advance there would be a 3% charge for using a credit card.  I had no choice but to pay the 3%, or leave, so I left.  I was out 4+ hours of my day, tank of gas, and miles on my car, but DiStefano's was out $2300 and the loss of a potential long term customer.  In addition to all the turmoil regarding payment, Madison, a nurse, didn't seem experienced in the procedure, and had not had the procedure herself, except for her upper lip during a demonstration on how to use the equipment.  Go somewhere else.  Don't waste your time, and money with DiStefano's Medical Spa.

Before my consultation even began, I overheard Dr. Shire and his nurse making derogatory comments…read moreabout my name ("Christine Electra") outside the door. It was an incredibly unprofessional way to start an appointment. I was then spoken to in a condescending, dismissive manner throughout the consultation, as though I had no education or ability to understand what was being discussed. I was also double charged and had to point it out before leaving. Between the disrespect, the lack of professionalism, and the way I was treated from start to finish, this was by far the worst cosmetic consultation I've ever had. I left feeling degraded, and I will not be returning. I'll be sharing my experience with others.

Dr. Shire performed a rhinoplasty on me. It was a very positive experience, and I received awesome…read moreresults! Dr. Shire is incredibly knowledgeable and talented! His entire staff is also great - very efficient and friendly! Highly recommend.

Anna is sweet and informative. I had a RF microneedling session completed. Treatment went well and…read moreshe called to follow-up, making sure all was well afterwards. I am looking forward to the derma peel that I have scheduled with her.

If you're looking for marginal results, sketchy exam rooms, and hard sell practices, maybe this…read moreplace is for you. Stop lying to your clients to get them to buy more services.