I am extremely disappointed with Thrive. I purchased a $500.00 I feel sick package that included…read moremy Botox and free dermabrasion. Unfortunately I was called into work.I called 2 days in advance and asked to reschedule. I was told I had 2 choices either forfeit the procedure or pay and additional unacceptable $50.00 I forfited. I'm very disappointed. I will request a refund for my monthly deposits Horrible customer service

Love this place. Highly recommend Jodi!…read more Botox and facials are a must here. Convenient location with parkingb

Got a haircut and it was awesome!!!! Noelle was the best hairstylist I've ever had and I highly…read morerecommend this, and the many other services they offer. A definite return. The vibe was amazing and I think everyone should stop by!

"It's a no from me." Grab a snack- this is going to be a long review…read more Mountain Escape Spa seemed like the perfect place to spend a bachelorette spa day with my bridesmaids. My Maid of Honor planned a special day full of facials, lunch and massages. What could possibly go wrong? Let me start by explaining this event was booked weeks in advance. We were initially told that due to staffing issues we would not be able to have a manicure / pedicure included in the package, but that we could still receive facials, lunch and massages. Life is stressful so this sounded like the perfect day of relaxation. We were instructed that we would be receiving forms to fill out prior to the day. Our first clue that something was amiss was that the forms were never emailed. A lot of us work in healthcare and are empathetic to staffing issues so this didn't seem like a huge red flag at first. A day before our booking, my MOH kept calling the spa, to clarify about the forms, but was unable to reach an employee. Again, short staffed- we understood. Dooms Day. We arrived to the facility early and stood outside catching up. It was probably 10 minutes after our scheduled time that we realized something was wrong. No one was there. The lights were out, door locked and curiously the adhesive with operating times had been scrapped off the door. (FYI, they do make adhesive removal so maybe clean your door next time). We tried to pull up the website and it said, "can't open webpage because the server can't be found." At this point reality was setting in, they had closed and didn't notify their customers. We went down to a local market and an employee told us that the Mountain Escape Spa had closed down that week because all of their employees had quit. Unprofessional really isn't even the proper word for this type of behavior. I don't know the events that transpired that led to a swift closing, but I do know what didn't transpire... and that was consideration for paying customers. This is not how to conduct business, but I don't I need to tell anyone that. Save yourself time and avoid this place at all costs. We ended up regrouping over delicious coffee at Canopy Coffee and found our escape from the mountain escape spa full of empty promises and distasteful business practices. And if you want a respectable business, check out Ama Spa near The Edwin Hotel. They were kind enough to get us all scheduled for facials and help turn the day around.

Faye is the best in town! I have been seeing her for…read moreeyebrow and upper lip threading. She is always attentive to my needs and ensures I am set up. It is by appointment only, and you can always schedule your next appointment at the end of your current one. She makes sure that you are reminded of your appointment. Your experience with Faye will be very personal and professional. I always recommend it!

BY APPOINTMENT ONLY…read more She is great at eyebrows! And because of that she can be hard to get a last minute appointment with! Be sure to call ahead to schedule and appointment. NO WALK-INS She is so kind and truly helps you! Waxing and threading both available as well as eyebrow tinting, facials and more! Definitely recommend 10/10!

My kids treated me to a pampering day and it was the best day!…read moreFirst time having a massage, and I will definitely be back! Joanna was amazing. Made me feel very comfortable and relaxed. Atmosphere was great. I also had my nails done by Joy. She did great and is the sweetest. Haley washed and styled my hair and it looks fantastic. Best place to go hands down! Friendliest staff, they make you feel so welcome!

Not sure how this place has 5 stars. Me and my friend were visiting from nashville and wanted a…read morerelaxing facial. I would not even Call this a facial. It was more like wash our face and put lotion on. It just wasn't a favial at all. Would not recommend and would not come back. Deff not worth $60. More like $20

I've visited this spa on a few occasions - only for massages ( I haven't tried their other services…read moreyet). Each time I've had a pleasant experience (from the woman at the front desk to my masseuse - friendly and patient and just overall lovely) My most recent massage was with Sheila for a 50 minute Swedish massage. She was AMAZING. I can not wait to go back again :) A few other notes: Location - Somewhat hard to find. Tucked away off of the main road behind a few buildings. Gift Cards and discounts - This I do not get. It just seems bad business practice to have promotions void of using gift cards. My family has owned a business for 40 years and we treat gift cards or merchandise credit like cash or any other form of payment. Why the owners would chose to do this to their business just seems... strange and a bad business strategy.

Needs a receptionist and a better communication system. Also, don't text people at 8pm.read more

Never been to a spa before. Never going to leave this one! I have been a client for about 5…read moreyears. Cant say enough positive things about all the ladies here. From the first time you enter the front door, you will feel so welcomed. I am so glad I found this weekly me time piece of heaven, I deserve it and so do you.

I was driving from Florida and stopped in Chattanooga for the day. My daughter surprised me with a…read more90 min massage since my neck felt like I was hit with a brick. What a wonderful, amazing experience. Michael is very compassionate, and gifted. My massage was beyond my expectations. He got out the knots and I feel human again. I HIGHLY recommend Michael and Moore Road Medi Spa!!

They suck. They took 2 ppl before and i needed a pedicure. They took my mom only. I weny off. P…read moreWife in the g R ont os trash she cant even do designs or cater to you bc pplake her believe she is the best whe she is trash she wont even massage you with your full and i know i was raised here. I left 2011 and sonce then she wont do a thing but place a full set Today it was dirty and minimal staff. She knew better P deserve better than what was in there i was never treated this bad. DO NOT GO HERE. I WAS RAISED HERE. THEY ARE HORRIBLE. IT WAS DARK AND DIRTY. im ashamed to tell ppl this is the place i went to when i come in town. They took 2ppl in front of me and never said sorry. Don't accept this trash service we spend too much for this. Go SOMEWHERE ELSE WHO WILL APPRECIATE YOU

Ok this is going to be long…read more Their sign says King Nails & Spa so don't be confused. I was a loyal K Joy customer. I still say that Kimmie does a fantastic job there and her salon is beautiful, BUT... On December 26th, I went to K Joy and they were closed. I needed to get my nails done THAT day. I had been to this salon about 2 years ago and it was just ok. Very basic nail options. A full set took forever. Only accepted cash from their cash machine that charged a fee and the lady that owned it also owned the froyo place and spent most of the time pushing her food on everyone which also only accepted cash... that always seems shady to me. I saw some newer fantastic reviews and decided to give them another try. I am BLOWN away! The salon is totally different. Tons of absolutely BEAUTIFUL options. It seems as though it has new owners. I was a walk-in with no appointment, yet I was greeted immediately and given a seat to get started even though they were busy. They do accept cards now and no mention of food. Lol. Vi did the most beautiful set of dip nails and at a great price (about $15 less for a full set of dip nails in an ombre style). She put so much extra effort into making sure that my hands and nails were beautiful. From a very thorough trimming of my cuticles (not just relying on the grinder and filing) to massaging my hands after the nails were complete. You get the full manicure treatment in addition to beautiful nails. King was helping and very sweet and friendly. At 48 years old and having had my nails done since I was a teenager, I can honestly say these are my favorite nails ever. I can't stop looking at them. I will definitely be back with no hesitation. Please pardon the old wrinkly hands and bad picture. They are 1000 times prettier in person. Don't hesitate to come here or if you'd been here in the past, like me, come back and see all the new options and give them another try. You won't regret it!

they always do an amazing job :). the ladies i see there always take their time with me and are…read moregenuine. everytime ive walked in they would make room for me, the ladies in my family love coming here.

They were nice really clean place and prices are good. They nicked my daughter a couple of times…read morewhere she bled and the nails weren't Exactly what she wanted but she liked them.