I will never work with this company again! Throughout my entire project, I perceived them to be…read moreinefficient and non-communicative. There were several instances where they have been dishonest and attempted to upcharge me for work that was included in our contract. They sell themselves as a 'full service' company, but this could not be further from the truth. Instead of making the process smoother, they caused countless hours of additional work  and stress for me and my husband. We contracted with New DImensions to renovate our kitchen back in February 2022, making it very clear we needed this renovation done before our baby came in October - this was agreed upon in our contract.  They did not start the job until September - 9 months later, despite us continuously following up to see how we could move things forward more quickly. They were completely unresponsive and not at all transparent about what was causing the delays. My son is now 3 months old, and they JUST finished (January 2023) - 5 months after starting what should have been a 2-3 month job.  New Dimensions also came to us with ~$15k of additional items they attempted to charge us for throughout the project, threatening to shut the project down if we didn't pay, so we felt like we were trapped. Some of these were for things that were expressly called out in our contract, like some HVAC work and building out a few closets.  Several times, they demanded we pay them early for milestones that had not yet been completed (it is worth noting that the payment milestones are structured in a way so a majority of the cost if front-loaded, meaning we had paid ~80% of the project cost before they had completed even 50% of the work). It was exhausting to constantly be fighting with them every step of the way and caused long delays. When we brought up our dissatisfaction about the delayed timeline and repeated upcharges, some of the employees were downright offensive - literally screaming and yelling at us in a completely unprofessional way. During the project, we had issues with the speed of work, quality of work, speed of sourcing materials, cost of materials, and project management. A few of those included: Speed of work: for a full kitchen renovation, the biggest crew they usually sent was 2 people who (after factoring in breaks) only typically worked 4-5 hours each day - often there was only one person on the job site. There was limited planning for lead times or dependencies, which caused several unnecessary multi-week delays. Quality of work: they made a lot of mistakes during the project that, instead of fixing immediately when pointed out, they tried to convince us were proper, or that we needed to pay more money to fix. For instance, installing a support beam with a gap between the beam and the floor above so the floor above bounced when walking on it, installing the header for the fridge crooked, measuring the width of the island wrong so we now have a hole in the tile floor that the island doesn't cover, designing a cabinet intended to hang pans that isn't tall enough to hang pans, etc... Speed of sourcing: Often the men would arrive at our house and wouldn't have the materials they needed, so they would just stand around not working for the entire day. For the items New Dimensions said they'd source for us, turns out they actually only provided a quote and we then had to place the order. The quote sometimes took weeks of asking for and ultimately caused delays to the project because we could not order the items in a timely manner. Cost of materials (cost of which is passed through to the customer): we had one instance where they bought a small amount of siding for $6,000, which was astronomical. We had them return it and brought in our other, trusted contractor, who purchased the same materials for $2,000. This made us question every other material charge they brought to us, but at this point it was too late to go back through and do an audit. Project management: The 'project manager' they assigned to our project was almost completely absent - he dropped by the job site typically once per week and often didn't know what needed to be done. Frequently, the crew working had no idea what they were supposed to be working on when they arrived. When the project manager came, he rarely wrote anything down and claimed that some of the items were not in his department - we would then have to speak to several other employees at New Dimensions to get them accomplished. They also tried to forbid us from talking to the crew that was working in our house, effectively cutting us off from productive conversations we could have had to move the job forward. Me and my husband ended up taking over most of the project management towards the end.

Just awful. Zero communication, zero follow up. Little to no experience working in my…read moremunicipality which resulted in countless delays and costly resubmissions. Decent design but poor execution and follow through. The newish onsite gc and the office mgr lady were the bright spots in this subpar experience.

TH Remodeling replaced my roof and gutters. I was very satisfied with Teddy's knowledge and…read moreprofessionalism. He answered all my questions, educated me on roofing specifics and gave me the confidence to make one of the biggest single purchases one makes in a lifetime. Keith the project manager was very involved in managing his crew, who were excellent workers and did a great job. They were polite, quick, and efficient. There was just a minor hiccup with the gutters, but they were right on it. I highly recommend TH Remodeling for any roofing concerns. *****

I am late getting to this review but I wanted to put in my two or three cents about Tom and his…read morecompany. For the negative reviewers, I am not family to Tom, not one of his Facebook friends, etc. Nor have I been offered a gift card. I was introduced to him by another contractor whom I've known for a number of years and trust his judgement. We had to take on a roof project when we had a slow leak destroy a corner of our laundry room. When I took apart the ceiling it was obvious that this had been going on for a while. We'd had this fixed previously though the water had found a way to come back and had gotten much more serious. This occurred about March timeframe so it was problematic getting someone to come out. Tom came out with Alex and did a thorough check of the roof, found the area in question, and provided options. The part of the roof with problems wasn't quite a flat roof but wasn't pitched enough to always shed water. We wanted something we would never have to worry about again, plus while we were fixing this one side we figured on just doing the whole thing and making it right. Tom gave us a few different options. We did also contact a couple other roofing companies to get competing quotes. We decided to go with Tom because we felt the price was fair for the value - not cheap, or cheapest but well explained as to what was going to be done. We also had a solar installation to remove, and Tom knew of a firm that could do this (which ended up being the same people the solar company recommended). It took almost 6 weeks to get the requisite approvals from the town thanks to the 'Rona, but once that was done, we made our down payment and then maybe only another 2 weeks to get everything ordered and on-site. The crew ended up having to strip the roof down which was an unexpected add-on but not egregious. (This actually helped to ensure that we were able to get the water damaged area completely taken care of later.) The crew brought a big dump trailer and tarped off all of my gardens around the house. Considering what came off the house (two layers of shingles, tarpaper, drip edges, flashing, nails, etc.) they did a pretty good job keeping stuff from getting everywhere. There were a couple of spots where it wasn't perfect but they took care of it. The team that did the roof was extremely polite and professional. They came to the house early, worked their butts off all day, and stayed late. They definitely understood the technical aspects of the roof system and ensured that the components were applied in the right order, using the correct methods. It was easy to see they took pride in what they were doing. The results were outstanding. First and foremost, no more leaks (there was a false alarm on this but more about that in a bit). Second, the job they did was professional and looks great. The small details were well taken care of. Third, I had no issues getting a hold of Tom, Alex, or the team working on the house. I always knew what was going on. This extended to after the job was done. About 6 weeks after this finished, it had rained heavily and I discovered some water damage to a bathroom ceiling. Naturally, I thought something was wrong with the roof. So I texted Tom and asked him about it. He said he would be right on it. Alex called me in 5 minutes and set up a time to come take a look. Long story short, it wasn't the roof but the way the original plumber did the vent. Fixing the roof just exposed the problem with the way the vent was installed. I would recommend Tom and TH for roofs without reservation.

John and his team at Solimine Contracting are nothing but professional--always prompt and thorough…read morein their responses. Their attention to detail and commitment to excellence make them a standout choice. I highly recommend them with confidence

My wife and I highly recommend Solimine Contracting. John and his team renovated our front steps,…read morerefinished the deck and replaced the gutters on our house. In addition to doing great work, they were neat about keeping the worksite clean and tidy. We also liked the way that John kept us informed throughout the entire job as we encountered a few unwelcome surprises/damage that needed additional repairs. We recommend them for any project you may have.

Great guys! Tom and John installed a new ceiling fan in my living room and they were fast,…read morecourteous and did a great job! They were sub-contracted by Home Depot when I bought the fan. Rates were very reasonable and they didn't stay one minute longer than they had to. And Tom & John are both very friendly guys.

Really professional! I had a shutter that torn loose from a windstorm and we really needed someone…read moreto repair it. I made several local calls to others first because I tried using local google sites. Needless to say, all the estimates were unrealistically sky high so I decided to check Yelp. Thank goodness because I found these guys. They arrived on time and were very professional. They didn't try to rip me off. They were upfront with the cost. Not only did they secure my shutter but they also tightened all the others that were loose. I was very impressed and they do all sorts of handyman projects. This is perfect for us. I will definitely use them again and would highly recommend in the future.

Multiple issues with the workmanship performed by Peak Construction following the extensive fire…read morerestoration that required additional repairs after the project was completed. Correcting these deficiencies ultimately cost us thousands of dollars in additional expenses.

Peak oversaw the construction of a small addition and the installation of a residential elevator…read morewithin it. They were exceptionally responsive, very professional, detail oriented and a pleasure to work with.

Myself and my Wife As new homeowners were somewhat nervous going forward with any contractor…read more Angela - from the beginning greeted us with a kind integrity- her and her team of professionals treated our home with the respect and kindness as if it was their own- in short - her continued integrity while keeping us feeling safe open line of communication has meant everything- we will always be grateful for her professionalism. Pictures - They built great built in closets with my ikea closets that I already have. I wanted to make one of my bedrooms ceiling higher. And they made it beautiful! We love it so much.

I contracted Hire Her Home Improvement to build a Timber Tech deck and to reroute and upgrade the…read morewiring to the garage. All of the workers were professional, extremely competent, and also extremely nice and easy to work with. They did a terrific job and I will hire them again next year to do the interior of our garage.

Royal Kitchen recently finished a full kitchen remodel for our home and they did an incredible job…read more The project stayed on budget and on time. The team was professional, polite and extremely communicative. Peter Kral in particular was such an asset, he has an incredible attention to detail and suggested such thoughtful touches for our space. It was an expensive project, but one we were happy to make.

Rita, the office administrator is very attentive to our needs. We really like working with her…read more She is very professional, friendly and helpful. We highly recommend this company.

Wonderful People. Anthony is very knowledgeable. They even used a top quality Electrical…read moreContractor that they work side by side with and they were spectacular as well [MidwayElectricNY.com]. I cannot wait for the next project!!!!

Excellent job on installing a new bathroom vanity and mirror. Because of my mismeasurement they had…read moreto do additional work to make the mirror installation look seamless. Job accomplished!! I would highly recommend Bliss Maintenance.