Haile did an excellent job with transferring my insurance after a move and setting up new insurance…read morethat was needed. He's a great communicator and responds quickly to any request or question. Would highly recommend!

Extremely friendly and helpful staff. We just moved to the area and needed auto and renters…read moreinsurance. We walked into their office and they were able to answer all of our questions and concerns. We were also given a great price. Thanks for the great service!!

Langston Financial Services Group truly exceeded my expectations. Their knowledge of insurance is…read moreoutstanding, but what really sets them apart is how seamlessly they connect insurance guidance with overall financial planning. They took time to explain options clearly, answered every question with patience, and made sure I felt confident in every decision. It's rare to find a team that is both technically sharp and genuinely focused on your long-term financial well-being. Highly recommend to anyone looking for top-notch expertise and trustworthy guidance!

Many thanks to Kathy for creating a smooth transition with my auto insurance needs! Always a…read morepleasurable conversation and experience!

Steve Allen and his staff are fantastic! They respond to your requests quickly. You just can't beat…read morehaving an insurance agent local. I have had insurance with a toll free number and you cant reach any one by phone. Never again. State Farm is GREAT! Highly recommend.

Everyone was very kind and they were able to help with everything I needed because I was new to…read moreRichmond and wasn't to sure what to expect. It was my first time having my own insurance and they made it very easy for me.

Wonderful and friendly customer service. Jack Butka was attentive and took the time to break the…read morepolicy down for us. We switched from a major insurance company that was charging us so much more than State Farm. Really wish we had switched sooner. Thank you for taking care of your customers Jack!

I conducted both a buying and selling transaction with Dominion Capital Title. During both…read moretransactions, there were numerous errors in the paperwork. Buying- 1. I had to resubmit paperwork that was "lost" - at the last minute. I was out of the country but managed to pull the documents together for the 2nd time. 2. The closing disclosure was incorrect, and had a different amount on it than the one they did before. They told me the new amount was the correct amount, and after much debate they figured out their error. Selling- 30 minutes before I was to sign the deed, they told me they needed a copy of a voided check physically in hand for the funds to be wired or they would mail a check. Paperwork errors that had to be fixed. Bottom line, do not use this business. They are careless in their paperwork and their next client will pay the price on an avoidable error.

Love working with Dominion. They really care about their clients and go above and beyond in…read moreeverything they do!

I have been using Kemal @ Jewelry & Coin Exchange for years - when he was working with someone…read moreelse. I cannot say enough good things about his integrity and honesty in the gold and silver business! He is a true gem in the Ashland-Richmond area and will be displaying his coins for sale @ Through the Garden Gate in Hanover starting in September. His prices have always been more than fair and I once took a friend to another jewelry store at Virginia Center who also buys gold and they would not even give me the price that gold was selling for that day AND Kemal's price was $20 higher payout for her gold than the price she was quoted by the other shop!! YES! I will drive to Ashland for fair, honest pricing!

After being a loyal customer for more than 3 years, I met Melissa (the self-proclaimed manager). I…read moreasked a few questions about my renewal and my options for adding on another car. She kept telling me that she couldn't tell me how much it was going to cost. She could not even give me a rough estimate. This seemed odd because every other time Blair assisted me pleasantly and provided all of the information and quotes when I asked. How can someone make a decision between liability and full coverage if they don't know the difference in price? Melissa was not trying to help me. She was combative, arrogant and unprofessional. She did not work to solve my problems, instead she just flat out kept saying, "we can't do that. - no, we can't do that." Usually managers offer solutions and try to help the customer. Melissa did not. She is not management material. Now, Blair did help me.. she answered my questions and came up with a solution. (Funny how the manager is supposed to be the one to help, not the employee.) One thing though... when I asked if someone from there could call me the next day to provide me with another quote. I was advised that I should call them. If they want my business, how hard is it to schedule my name and number on their planner and reach out the following day? It's as if I need to bow down to them to give them my money because they are too busy with all of the other customers. I guess three years being a loyal customer doesn't mean you are going to have any extras - even if that extra is just a courtesy call with a quote (ultimately leading to more money for the Insurance Doctor.) huh... makes you think. Do they really want my business?

Melissa always goes above and beyond with helping me. She is professional and very down to earth…read more I will recommend my friends and family

As someone who was clueless when it came to life insurance, Aimee was the ideal combination of…read morepatient and informative. She explained everything thoroughly, giving me multiple options with straightforward pros and cons of the various policies. I would recommend her to anyone exploring their life insurance needs!

They are very new at what they do. They do not understand handling difficult clients. Their…read morepreferred method is to send a letter telling client to never contact them again and never gain their business again. Just sad