I've normally never had a problem with this location. The staff is always friendly and helpful when…read moreI arrive. The problem is that they seem to be understaffed. I was in the drive thru lane there was not any other cars waiting before or after me. I waited several minutes before the woman said hello. Finally when I got a some help it was another several minutes before my transaction was finally done. Over all I spent about 15 minutes at the drive thru for one simple cash withdrawal. Since there are not very many locations I will likely go to this location again at some point but will make sure I'm not in a rush.

I have never had any issues with huntington bank other than the very long hold times when calling…read morecustomer service. Until someone stole my debit card information. I filed a dispute. The rep gave me the disclosures telling me it would take 5 to ten business days to get my money back. Ten days later still no refund. So I decided to go to my local bank office. They called the fraud department. Now Im being asked " Is there a reason why I need the money" are you kidding me! Thats my hard earned money that was stolen from me! I am closing both of my accounts and I highly recommend everyone else heed my warnings about huntington. They do not have your back.

Probably the worst bank for online banking. It can take over a week to update your transactions and…read morebalances making it appear that you have a higher balance than you really do and therefor more likely to overdraft.

Excellent service until you want close your account. This is the clark/Ashland branch in Chicago…read more Teller personable and helpful until I told her I was closing the account. I took advantage of one of their offers, I had the money in for 3 months, got the bonus and closed the account. There was no reason to keep any appreciable money in there and not receive any interest. When I told teller that, her attitude changed and while not rude she was quite perfunctory. No matter, I achieved my goal.

Horrible service. That charge you $50 to close your account after they lie to you and brain you for…read moretheir inability to do thief job. They say they hold your deposits for a day or two and then they decide to hold your deposits for 10 days. Why with computers having the ability to do almost instant transactions do they need even an hour? I've told my experience to others and I always here that they have heard Similar stories. They simply don't care about their customers and they have to be dead inside to treat people the way they do. I've have unpleasant experiences at other banks but nothing like this. I went to a credit union and got a much better welcoming experience.

This branch has always taken very good care of me. I would say of all of the chase bank locations,…read morethis one has caused me the least amount of stress. I get that it is a backhanded compliment... But you still get five stars from me.