Hello i would like to Thank Acceptance for having a Pleasant worker Barbara Smith she made me feel…read moreready good and welcomed my day started out bad but after she greeted me i feel a lot better she is a nice person with great customer service skills. Thank you Barbara for your kindness.

From the owner: For more than 50 years, your local Acceptance Insurance agents have been finding cheap car…read moreinsurance options for people just like you in Whitehall, Ohio. Whether you're driving record is perfect or not, we've got flexible, customized options to fit your needs and your budget. The best part is we shop for you. We compare multiple insurance quotes for you. We provide you several affordable car insurance solutions - regardless if you have accidents, tickets, even a DUI. Our agents live where you live and offer more than just cheap auto coverage in Whitehall, Ohio, we also have low-cost renters insurance, business insurance and more in Whitehall. For the cheapest car insurance, call your Acceptance Insurance.

I just love working with Gregs team! Bryce is the one who helped my husband and I with all our…read morequestions and concern! Glad we are finally happy with our decision!

Company is a joke insurance is a rip off. Pay for coverage get into a collision not my fault and…read morecompany won't fight to fix my car. started off being told to pursue everyone myself and report the info to get the ground work done to being ignored ending in my car not being fixed out of soo much time and money.

Jason has been courteous, prompt and very patient. I just changed companies after 20+ years with…read moreanother "local" agency, and he has been more helpful in the past month than the other company was the entire time I was a client! Very fair prices for more coverage.

The lowest premiums and the best service!…read more Several years ago, I decided it was time to check around to see if we could get lower rates on our homeowners and auto insurance. I contacted two independent agents and one brand-name insurance company. I was shocked at the price range for the same coverage. Jason Brofford at Detweiller-Brofford Insurance checked with different companies to get us the best deal, and the insurance he found for us was $1000 cheaper. We accepted pretty quickly! Every year when it's time to renew, Jason again looks around to find us the lowest price for coverage. This year, our policies are with Erie Insurance, top-rated for homeowners Insurance in the August 2017 issue of Consumer Reports magazine. In addition to saving us money big time, we've been happy with Detweiller's customer service. Emails are answered promptly and a human being picks up the phone. Jason, Zach -- everyone in the office -- is professional and super nice.

We purchased a new home recently and were shopping around for a new carrier. Not only was Allstate…read morethe best value but the time and attention that Trevis Davie gave to us with our home, vehicles and boat was outstanding. He answered all our questions and found the best bundling and products to meet our needs! Amazing team! Thank you Trevis and thank you all at Davie Financial!!

Trevis is the best for all your financial and insurance needs. He has been my agent for several…read moreyears now representing my home and auto insurance as well as my retirement needs. Contact him, you won't be disappointed!

Company has absolutely no customer service whatsoever. Three months after being involved in a multi…read morecar accident and calling repeatedly and being told every time they will call back the next day. The next day never comes. After leaving many messages and speaking directly to individuals at the office I have still not received a callback. If this is considered good service I would hate to see what is bad service.

Independent agents, so they can price policies with several different companies. My agent is…read morefantastic, love her to pieces, have had home, rentals and auto with her for years. Prior captive Nationwide agent was not helping with ridiculous premium increases, and Tamara was able to get me pricing that was almost half the prior without lowering coverage. When a giant tree fell and my entire back yard was nothing but tree, the thing clipped the roof on the back of the house, huge mess, the adjuster wanted to allow something like $500 for tree cleanup, which no tree service would touch for less than many multiples of that. Tried to give me a hard time on cost of deck replacement, I wanted it restored to its exact prior condition vs some less expensive albeit same size option. Well my agent really went to bat for me, came out to my house, argued with adjuster, got it all settled including replacing the roof. How many agents do that? When you have a large, messy claim is when you find out what kind of agent you really have. Hope to never have another claim, but if I ever do I know she will be there for me. Highly recommended.

Eric has been our agent for personal, family and business since 2014…read more I have experience with many agents over the years, Eric tops them all. He listens to your needs and desires. He explains everything, and makes sure you understand. He will make sure you are completely covered and not just the minimums, which will leave you flipping the bill if you actually have a claim.

Recently our company needed to shop the market for new insurance needs. Eric and Buckeye Benefit…read moreConsulting did an outstanding job of improving our coverage while reducing our expenses. I highly recommend Eric and his team

We have been with them for looong time. They find the…read morelowest deals and are close and convenient to me. I like how you pick what coverage you want. Thei roadside service is just a few dollars a month.

Gary Beim has been providing me with my insurance needs for several years. He was able to get me a…read morepolicy even though most mainstream agencies had trouble getting me qualified. Gary went above and beyond my expectations and continues to provide me with quality guidance and expertise on a regular basis.

I had a very unpleasant encounter with this company, and I am not even a client. This is the 2nd…read moretime in my entire life that I post a negative review about a business, I tend to focus on positives, but this got me all shaken up! I had an appointment at the dentist's and, unbeknownst to me, I parked in the area that was reserved for the business next door (CFI). The lot was almost completely empty, (evidently they don't have many visitors throughout the day, on any given day). There were signs, I didn't see them. They had my vehicle towed. I found myself stranded at the dentist's office. Managed to contact the towing company who told me I needed to pay cash and gave me their address (well, that what I thought) Had to walk to the nearest ATM, then called Lyft and ended up in a sketchy neighborhood, in the very back of a parking lot, walking through gravel. I was so scared, in broad daylight, felt like I was on the set of a horror movie and I have been all over the world! I kept looking back at the Lyft car, hoping it wouldn't leave right away, in case I needed to turn around and run! I even texted my husband my location in case something happened to me. There was no "proper" business there, just a tow truck and my car next to it. The guy was okay, I surrendered the cash and drove off. He later texted me a receipt. Back at the dentist's office, where I had left my kids, I decided to go to the next door neighbor. They were all smiles, so sorry for me, assuring me this had nothing to do with them and that they hadn't placed a call at all... except that the towing company had mentioned them to me and their address is listed on the receipt I asked for! The dentist office also confirmed that this happens all the time - in spite of the multiple signs... (did I pay the price for not paying attention!) In conclusion, I wouldn't do business with a company that looks at me in the eye and lies with a soft voice, and big smile on their face... to me, it's wicked!

October 17 2017 my auto was totaled, made a phone call to the insurance company and the lien holder…read moreas well as made a call to the gap company to let them know what was going on so they can get this taken care of. The insurance company Westfield Insurance offered a settlement in the amount of $6300 and the gap company paid the remaining balance of $1600 I recieved an email from my insurance company with a copy of the check that was sent so I called my lien holder to make sure everything was satisfied and taken care of. Employee from Columbus Finance stated that I owed a balance of $142.08 because there was interested added AFTER a payoff was given to the insurance company. I have never been made aware of this via email, phone or mail that there was an amount due from Columbus Finance they told me that it wasn't their responsibility to make me aware of there being a balance owed. (they then reported this to my credit stating I am 90 days past due (again never was made aware of this until i called) insurance company asked for further information the lien holder refused and said it wasn't their responsibility for sending any further documentation. This company is a scam when it comes to the payoff of your loan they have several reviews about this same issue. The woman at the lien holders office even admitted that the interest was added after giving a payoff and letter of intent to the insurance and gap company. They don't even want to listen to this on the phone they laugh at you and just tell you that you owe the debt and that this is an daily interest loan( again I was never made aware of this or the daily interest amount). They are just waiting for this to pile up so you owe a bunch of money. This needs to be settled in full. I have contacted the BBB , the OHIO ATTORNEY generals office and now I want this off of my credit report as I am not 90 days past due and I don't owe this debt.The next step is going to be contacting an attorney to sue the company as well as the two individuals that were on the phone with me Donna, and Jim I believe where their names. They said it took 113 days to receive anything from the insurance company and that it needed to be paid in 10 days I have totaled a car before and it takes more than 30 days to get a check for a total loss, this isn't my fault if a payment isn't received as I am not in the office cutting the check or receiving the check. This needs to be disputed with the lien holder, insurance company, and gap company not me as I am not the one that has access to my account and the payoffs or interest on the account the lien holder does. I also financed Gap coverage in my loan so if something happened like this then my loan would be paid in full not be in this mess fighting back and forth with something that is out of my control.