Great Service, the owner knows every customer and very helpful in identifying the correct wine for…read morethe event. All the employees are also very helpful and when you buy a lot, they even volunteer to bring it to your car. ample parking space.

WOW OH WOW. psychotic is the best adjective for my experience here…read more first, some background. in Feb 2021 i was hunting for Bandol with some age on it and found a decent bottle here. I placed an order over the phone and picked it up. fine experience, and i thought the selection was nice; made a note to return when in the area. obviously the other big background we all know is that Covid is still a big deal so i try very hard to give everyone more than 6' of personal room, and expect the same, especially from staff. i wear mask always when in shops and downtown areas. this past 1st weekend of April, i found another bottle on their site i wanted and decided to stop in. it was midday on Friday, four men are inside, none seem to be shopping, but none greet me. i recognize one as the man who was there last time and he's the shortest one so we'll call him Shorty. not seeing the bottle i sought, i caught attention of one of the men and asked: 'are you shopping or do you work here?' he didn't really reply so much as throw up his hands and look confused, but then Shorty yelled from the front, 'i can help you, sir' and rushed back. He immediately got within 6' of me. i began backing up, and he kept up with me until i said, 'could i please have 6' of space'. this seemed to irritate him, but he went to look for the bottle. i wanted to check out their Loire chenin, and once the aisle was clear i went in. after a few moments of browsing i go to leave and see that one of the men is standing at the end of aisle to my right. just standing there. ok... i turn left. another man is standing at that end of the aisle too. again, just standing there. there is no room to get out. then, i notice that the other two employees are in the aisles above and below my aisle. so in a (est.) 40' x 25' space, EVERY SINGLE EMPLOYEE is within approx. 6' and i have no where to go. i'm a little frustrated, but i stay calm and say, 'guys, i need some more space please. i can't leave the aisle right now. could i get some more space please?' the wardens at the end of the aisle move, but Shorty screams, 'WE HAVE TO DO BUSINESS HERE, SIR.' (the sir is dripping with disdain in his tone.) i turn and say, 'Why are you yelling at me? I understand business; I just wanted space." he repeats: ''WE HAVE TO DO BUSINESS HERE, SIR.' 'do you always scream at customers? do you think i want to shop here now?' he's a broken record, 'WE HAVE TO DO BUSINESS HERE, SIR.' he is incredibly hostile, irrationally so. meanwhile, none of the other employees seem to think this inappropriate. i will admit, i lost my cool here and crossed a line. i told him to go fuck himself. to this another employee says, 'well now we're not going to sell you anything'. my reply, 'fuck all of you too; i do not want to shop here!' i am sorry that i swore at you all, but the outright disrespect and hostility i encountered pushed me over the edge. BUYER BEWARE. STAY AWAY.

I walked in to check out the craft beer selection. They had some things that I like such as Sip of…read moreSunshine and Dogfish, but the selection of craft beer was not broad as some of the shops I visit. The selection of non-craft beer seemed typical. I wasn't in the market for wine or hard alcohol, but the store was fairly large and it looked like they must have had a decent selection of that.

The Silas Deane Highway is home to several (and I mean several) liquor stores. The problem is that…read more(1) the majority of them sell your standard mass produced wine and beer; (2) the owners have both a limited knowledge of their product and (3) they are unwilling to venture out and carry a larger selection local (state/region) wine, beer and spirits. I will admit to patronizing several of them, but my search for a local liquor store as ceased with the discovery (and more frequent patronization) of Townline Discount Wines & Liquors, which surpasses them all. Yes, they carry a wide range of mass produced wine, beer, and spirits but they also carry some unique selections, all at competitive prices. They also have a good selection of local, craft and small batch beer (which I appreciate more and more). In addition to the selection, they get high marks from me for their customer service. The owners have always been very friendly, helpful, and accommodating, even going as far as to offer to purchase a varietal of wine not on their shelves. Now that's customer service!

Great store, friendly service, and they carry the RIPE brand of cocktail mixers which I've come to…read morefavor over all others. It's the only place I patronize these days.

Can't hold back commenting any longer... 5 years is enough!…read more I only use this package store when I forget to stop somewhere else as the beer is never cold and the owners/workers are not friendly at all. Low and behold tonight was no different AGAIN MY BEER IS WARM!! Their beer is the warmest of any package store I have ever used in the last 30 years. Making a call to the health department as their coolers cannot be set to requirements. P.s. - the excuse of "we just filled the cooler" doesn't and hasn't worked in years!

"Doctor told me not to drink no more Doing everything the…read moredoctor told me not to do Hittin' the bottle again" (John Lee Hooker -Hittin' the Bottle Again) We needed a bottle of white wine for a recipe (all we had in the house was a red, a rose and a sparkling white) and since we were right across the street from the Bottle Stop, it made our course of action pretty clear. Bottle Stop is right between the huge Avon Goodwill Store and an auto parts dealer, and truth be told it looks small and fairly unimpressive from the parking lot. But once you go inside you'll see that the store is actually quite large and the aisles seem to go on forever. Their beer section is enormous, filling both sides of an aisle from the front of the store to the back. They sell quite a few single bottles so you can be adventurous and create your own six packs. We went to the bargain wine section and walked away with a nice Pinot Grigio for $3.99. Wandering the aisles and checking out their big inventory made me pretty sure they would have whatever I might need from a liquor store.

First thing about this business is their customer service is second to none. You will be greeted…read moreand asked how they can help. Staff is friendly and sincere. The business is clean and well stocked. They know their product and have great prices!!

Oh man, I don't know why I haven't been in here before. I came looking for something specific…read morethat's a little hard to find and ended up finding that and some other nice surprises. I was super excited to see Foxon Park Thimble Island Brewery hard sodas all the way in Simsbury! I've been wanting to pick some up in the Branford/ East Haven area but it's such a long drive and package stores sell out fast. Also found the Smash on the Beach drinks I was looking for, hard Sunny D, and New England blueberry cider which is also hard to find sometimes. I'm not a heavy drinker but I felt like a kid in a candy store lol.

What I took away from Liquor Depot (besides the bottles I lawfully purchases) was the memory of all…read moretheir displays. It made it a fun shopping experience, how often does one see an Absolut bottle filled with basketballs? They have a good selection of Connecticut beer, and gift bags stationed nearby for an easy to assemble gift for the beer drinker in your life. I wasn't overly impressed by the prices, but the employees at checkout were perfectly polite. There is a parking lot near the entrance of the store, and handicapped parking right by the door. I would love to know how to get out to the light at the nearby car wash, otherwise the most accessible exits may have you waiting a decent amount of time (depending on the time of day) to turn left onto 202.

good owner and good customer service.The guy behind the counter even helped me find what I neededread more

In light of new rules with covid this place needs to take it way more serious. I like their staff…read morehowever my husband and I are about done with this place. The staff doesn't wear masks (fine with plexiglass I can dea)l, but they are moving around at times. They have signs but most customers Ive seen don't wear masks either and they allow it constantly. After multiple visits by both of us are done. We will find a new safer store to shop at.

Always a good selection. We love trying the wines on sale and they have pretty decent prices…read more Service was nice and fast. Casual ambiance.They had a happy hour tasting with this new hard soda made in Ct. I tried the black cherry and found it very tasty.

Pandemic stock GONE! Even Mama Bear was getting temperamental not having a stock of Kahlúa, as…read morewell as, other pleasantries for beverages once kept for visitors or FRYday night caps. Crazy Bruce's was near and prices dear. We suited up in mask and used our hands as blinders so not to be over tempted. Kahlúa was our only target. At least, that was the front I exhibited. Inside, I hoped to find a new replenishment of Scotch Whiskey or a new Craft Ale. We browsed slightly, prices tempting, but we (she) stayed firm on our objective. Of course, it's almost on the back corner and rows of wine and every hard liquor and beer imaginable. We grabbed our beloved Kahlúa only (with a tear welling up). Another day, "Bruce the Crazy," we will be back to fully replenish.

This chain is one of my go to spots for wine, spirits, and beer. The store is clean, well…read moreorganized, and has a great selection with something for every budget. And I like how they do tastings. During this visit, I was looking for a rum to make piña coladas, and one of the associates in the aisle helped me choose one. He was knowledgeable, friendly, and made the decision easy. I also appreciate that they carry products you don't always find at smaller liquor stores. While I enjoy shopping here, I do prefer the Milford location when it comes to the craft beer singles selections. A big downside was at checkout. I had just gotten a new phone and hadn't finished setting up my Apple Wallet, so paying took a little longer than expected. Unfortunately, the cashier didn't seem very patient, which made the interaction feel a bit rushed and weird. Next time I'm in the area I'll just hold off and stop by the one in Milford which is on the way home for me anyway.

Since I was at Trader Joe's this morning, I decided to walk over to Total Wine & More in the same…read moremall, to check it out. Wow, what a fantastic selection of wines ! Red wine is basically the only alcohol I consume nowadays, pinot noir specifically. So I nabbed two bottles after spending a decent amount of time looking over the extensive stock they carried of pinot noir. A long wait at the register to pay for my purchases though, only one cashier was open this morning. But I'll be enjoying some wine later tonight, so Life is good !