I used ChemDry for the first time to clean my carpets and upholstered furniture. I wanted low to no…read morechemicals and scent. The fact that their process uses less water also appealed to me. Ashton took great care in cleaning my house and was super friendly and professional. ChemDry recently got a new designation from the EPA for its nontoxic, environmentally friendly products. Very satisfied!

After a few weeks, we noticed a spot on the family room carpet that had not come completely clean…read more They had cleaned our entire home and since they cleaned, all of our carpet has appeared 'matted'. That too is concerning, as we have high quality carpeting. I called and left a message. I received no return call. I called again, no return call. Again I called, again nothing. I did this for weeks. When I finally got a return call, it was after hours and Melissa left a message telling me I only had 30 days to call for service and that they would not be servicing our concerns. Well, I'd been trying to get someone on the phone for weeks. My husband has spent thousands with Chem-Dry over the years as they have cleaned for his commercial business'. He has not had issue with them before, but I'm thinking residential accounts may not be priority as they are not big ticket jobs? I'm not sure if they have made the connection between our home and the business'. It is apparent Customer Service and follow up are not aspects they want to bother with as evidenced with our experience. Chem-Dry had ample time to service this and make it right, unfortunately they chose not to. We will be moving on to another company for all of our cleaning needs.

These people are great, they have been not only friendly but very accommodating MaryAnn in the…read moreoffice is a star and she likes working there so the owners must be good people, too. The location is good, just off I-94 at the edge of Chelsea. Far enough away from Ann Arbor to have reasonable rates but easy to get to. The facility is good - enough room for major tractor-trailers to get right up to the storage- they have customized gate codes for 24/7 access, with lots of security cameras around the property. No signs of water leaks in any of the spaces I saw. I'm Very happy I chose Chelsea Self-Storage (but I'm still wondering why I have so much stuff!!)

we stored for a long time here. we never had any mice, water, and units are dry and clean . we…read morerented other places before this and had issues. staff is great and helpful. they are always doing maintenance which I appreciate . location is so easy to get into and out of . the community is a great place to live. thanks to Nancy and Zak for all their help and care while we were there waiting for our house to be finished during Covid . Great people . thank you Brenda