This Animal hospital charges "consultation fees" (WITHOUT DISCLOSING) when you call to explain why…read moreyou'd like to bring your pet in to see the vet and THEN charges an in person fee when the Vet actually sees your pet. We have been seeing the Vet for just under 3 years for our cat. When I called to ask about the double charge on the invoice , their staff kept saying they can see from notes that the front desk was on phone for 30 minutes. I was speaking to an admin staff - NOT THE VET!!! I was explaining why I wanted to bring our cat to see the vet and make an appointment. Isnt that why you call the vets office and speak to front desk before bringing your pet in?? If you are going to call this office , make sure you ask them if you are going to be charged a consultation fee before you start your conversation or you WILL see TWO CONSULTATION FEES on your invoice. UNPROFESSIONAL APATHETIC AND CRIMINAL!!!! Theres a veterinarian in EVERY plaza in Brampton- theyre like a dime a dozen. Just go elsewhere!!!

Very caring and kind staff and vet! After trying to find a decent vet that doesn't just want my…read moremoney, I found Peel Animal Hospital through a friend and so far, I don't plan on switching! I feel like my senior girl is in great care here. I travel all the way from Toronto to go here!

Excellent service. Very professional and reasonably fast. It…read moreis far from where I live. My son suggested me to go to this clinic. Uber took around $80 to get there. Nexus was constipated. Vet gave Nexus medicine to soften. Now Nexus is must better and looks healthy.

I've never really left a review before, but I was so impressed with their service that I felt the…read moreneed to. From start to finish my experience with this clinic was amazing. The receptionist staff really went above and beyond. Super friendly, knowledgeable, and helpful. I came from downtown Toronto to avoid the outrageously priced spay procedures for my female pug. Upon knowing that I took an Uber to get there, staff offered to do my pups procedure first so I wasn't waiting around all day. Which I didn't mind at all but it was so nice of them to offer. They were able do multiple things for me while she was under, clip nails, clean ears, and they took out a couple of her puppy teeth that were stuck in her mouth. Very convenient. Also I had a hard time finding the incision area. It was so well stitched up I could barely see it. I have a friend that had their female pup spayed not to long ago, at another place and her stitches looked pretty messed up. Very impressive handiwork considering the price is more than half of what it costs downtown. Would definitely recommend to anyone in the GTA looking for a very fair priced spay/neuter. Very very pleased with the results.

Love coming here... clean and everyone is super friendly…read more Always treats for the furbabies and Christine is the best!. Great customer service... which is so hard to find these days.

My mother and I came in for our dog's 9:00 am appointment today to see the vet Dr. Othmar 'Oats'…read moreTelep. We came in 10 minutes early and found out from the lone receptionist Christine that the doctor was running late stuck in traffic coming from Etobicoke. The roads are usually very light on traffic on Saturday mornings, so we found this a bit odd. Regardless, we accepted what was relayed to us by Christine. Christine sounded like she was in a rush for some reason, despite there being only one other customer waiting. My mother has to work today in Toronto at 10:00 am, so she was worried if she would be late to work depending on how far away the doctor was. My mother asked Christine (receptionist) if she could call the doctor and see how far away he was. Christine refused to accommodate this simple request that would have taken her literally one minute of her time, and just repeated that the doctor just called her. My mother again informed the Christine that she had to get to Toronto by 10:00 am and feared she would be late. Christine in an uncaring and sarcastic attitude told her "well if you want your dog to see the doctor, you'll just have to wait". Gee, Christine, that is the whole point of us coming 10 minutes early for our dog to see the doctor, isn't it? When someone comes to the vet, isn't it clear they want their pet to see the doctor? At this point we didn't say anything to stir up an argument with a single customer waiting. What kind of response is this? We found Christine to have exhibited extremely poor customer service. Not one time did she say sorry, not one time was she accommodating or even trying to accommodate a simple request that would have taken her one minute of her time, and not one time did Christine ask us whether or not we wanted to reschedule our appointment. Even as we decided to leave because of Christine's poor attitude, she didn't try to rectify the issue. Christine was not able to handle her job as a receptionist; she was already stressed out with two waiting customers. We will take our business elsewhere. Such a simple preventable attitude cost your employer easy money. Christine please go back and take some more customer service courses, you clearly need it.

I would like to thank everyone who works here!! They have been fantastic to all the animals in my…read morelife!! Most recently I had to bring my cat in because there was something wrong with his ear, turned out he had ear mites. Dr. Gudrun Thomas was amazing she flushed out his ears and made sure there wasn't anything left!! She sympathized with me on how angry I was with the clinic that was supposed to do a full check up on him before he came to live with me (I have already posted a review on them). I would recommend this Mono Vet Clinic to everyone!!! Thank you to the most fantastic team I have ever encountered!!!

Dr. Simmons has taken care of three of our family dogs over the past 30 years, and I couldn't ask…read morefor a more trusted veterinarian. Both Dr. Simmons and Dr. Terry are kind, patient, and incredibly knowledgeable. They genuinely care about the animals and their well-being. They've supported me through everything from routine visits to more difficult times, always with empathy and honesty. I am very grateful for the care they've provided. Their dedication to those who cannot speak for themselves is truly admirable. Debbie was wonderful and always went the extra mile--she will always be missed.

In response to M.L. of Mississauga…read more According to your comment, you were a client of Heartland Pet hospital for around ten years? you either really liked the services that you received or ...? I have been to many vets and a few emergency clinics in my 40+ years of pet ownership and I could repeat your comments regarding a few of them (and a most chiropractors). The difference is that i moved on and found service that suited my needs. I have known the principal vet at this clinic for almost 20 years, and have seen her grow from working for other clinics to a Professor at U of G, I can ensure you that she has your pets needs first and if you had talked to her directly you likely would have resolved the issue. Ive just booked our next visit to see her with my 11 year old best friend, Good luck and may you find the vet that you need.

We have been going into the office for bandage changes every couple of days for the last two weeks…read more All of the staff have been absolutely wonderful! They are kind and gentle with Finn, he always gets lots of love and treats, and they are compassionate and understanding. I highly recommend the team at Fifth Avenue!

Always top rate care for both my dogs. They are always available with advice. Would recommend with…read moreno hesitation

My 20 year old daughter took her dog in to the vet at there request because our dog was having…read morediscolouration of discharge from her vagina. The vet got the dog a little worked up and then turned around and told my daughter they need to sedate her because she is too excited. At one point the vet left the room and was talking to another colleague, saying to the colleague it's a just a little discharge just go home. My daughter was upset because she brought her in to be checked at there request when she called them. She found the vet rude and talking down to her. I would not recommend this clinic and we will be looking for a new vet for both our dogs

I was introduced to this clinic by way of a mobile vet, and have no complaints. Dr Korol and his…read moreteam (Dr Zelma and Diana, Lynda and everyone else I've missed!) have always treated my pets well, demonstrate a genuine interest in the wellbeing of our fur-babies). They do not oversell on unnecessary treatments but offer options that you can consider. I trust them and know that they all care for their pet patients. They even make time to help in unexpected visits. I would highly recommend them. Hours are great- 7 days a week!

This is possibly the best place you can take your cat/dog. I've gone here for years and they have…read morerescued all my fur babies. Recently they treated my cat for wet FIP and my other cat for Dental and they're both living healthy and happy. Service is impeccable and the staff is very friendly and courteous. This is the one vet I find that doesn't try to upsell you on a thousand different things - they care about you and your pet. Highly recommended!!

I've lived in Brampton my whole life but moved to Toronto a few years ago. I've always struggled to…read morefind a reliable AND affordable Veterinarian no matter where I go. I have committed to the idea that reliability and affordability cannot coexist when considering Vets. I have bounced all over the city, taking my dogs to a number of Vets and then remained at the Vet at Queen and Chinguacousy for many many years until a few years ago. A family member had referred me to McQueen Animal Hospital and I have to say that I am constantly blown away at the amount of care, attention and compassion I get, from the moment I enter the clinic, visit with the Vet and then pay and leave. I would have easily paid for the same services at McQueen Animal Hospital as all of the expensive Vets in the city because of the special care my pets get at McQueen; however I am floored at how much more affordable they are over ALL other Vet clinics that I've taken my dogs to over the past 30 years. They have been extremely accommodating and the staff and Vets are all genuinely interested in seeing the best health and quality of life for my pets. They treat both my pet and me with the utmost respect and priority and once I'm done and have to pay the Vet bill, I don't feel like I've broken the bank. If you want top quality service, with an extremely friendly and caring staff and pet bills that don't put you in the poor house, then you need to check them out. I was convinced after my first visit but ever visit since then, I've been floored at how they can still continue to outdo themselves (hence my reason to share my experience with the masses!) I will NEVER go anywhere else now and despite moving to downtown Toronto, I will still make the trek back to Brampton so my fur baby can see the best of the best!!!