I might be biased because I'm a professor, but if you read Dr Bureau's biography and education…read morestory on their homepage you'd hopefully be impressed. She's an animal scientist with a PhD in animal Genetics, and worked as a researcher for years. She's qualified as a vet in Canada. When you visit this animal hospital it doesn't feel like a clinic, which is reassuring for animals who might be injured or frightened. The facility is small, and the vet and her family live on-site, so your animal is well taken care of, should they need to stay. Plus, it's at Bloor and Dundas West, near the subway and a streetcar coming north. Dr Bureau focuses on animal wellness, so the visits aren't chatty, as she's busy keeping animals comfortable. I'm happy enough with that, because if you just listen you'll learn a lot about what procedures are happening, and how. I know that some go to the clinic when their pets are very unwell, and it's often traumatizing for animals and their humans. But please realize that a vet does a medical job, and can't be emotionally involved in your pet's emergency. The one-star reviews I see here are from people with either very old, or very sick animals. This vet is knowledgeable, fair, communicates, and treats animals well. I'm quite happy.

Dr Bureau has looked after my cats for several years and has always been excellent. I first came to…read moreher with a very sick kitten. She worked overtime to pinpoint the problem (a rare virus) and restore his health. She takes a no-nonsense approach based on years of experience, never recommends unnecessary procedures, and charges reasonable fees. Highly recommended.

While looking for a vet to spay my dog for a reasonable price, I found Dr. Bhatti at Dixie Eglinton…read moreAnimal Clinic and My Own Vets. The price I was quoted was less than I had found elsewhere. My dog required an emergency spay because of some additional health problems and Dr. Bhatti was able to do the procedure within a few days of my first appointment. As I had some financial restraints, Dr. Bhatti was willing to work within my budget and also was willing to omit some testing that I felt wasn't needed at that time. Also included in the spay price was the collar, medications to be taken after the procedure and a follow up appointment. I was hopeful that the spay would take care of my dog's health issue, but it did not, and I returned to Dr. Bhatti for some additional treatment for my dog. Joy had some unusual bleeding and without some costly diagnostic procedures it was going to be difficult to find the exact cause. Dr. Bhatti again was very helpful and discussed various options with me. He researched different approaches and therapies, including a traditional Chinese herbal medicine. Dr. Bhatti did his best to offer us the best solutions based on what I could afford. While I would have loved to be able to take Joy to a specialist, I wasn't financially able. Instead of going to a specialist, Dr. Bhatti suggested that he could do an exploratory operation and hopefully find the cause of the problem. He explained the procedure in detail to me, discussed the pro's and cons and took the time to answer any questions I had. I am happy to say that Dr. Bhatti was able to find and repair what was causing Joy to bleed and she has had no problems since. This whole process went on for 5 months, between the time she was first spayed until Dr. Bhatti did the exploratory surgery. During this time, Dr. Bhatti's assistants would call every few weeks to check up on Joy. When she had her spay and surgery completed, I had a phone call the next morning to make sure all was ok. I would call occasionally if I had concerns and Dr. Bhatti always returned my call the same day. His office staff and assistants were always very pleasant, helpful and caring. Dr. Bhatti has an obvious love of animals, he was always very caring and gentle with Joy. He was very knowledgeable and took the time to explain every thing to me every step of the way. I was very appreciative that I was never made to feel that I wasn't doing enough or that I must do things a certain way. Dr. Bhatti presented different options, and we worked together to find the best option that worked for me and Joy. I can never thank Dr. Bhatti and the staff at Dixie Eglinton Animal Clinic and My Own Vets for treating us so well and giving such excellent care to Joy. I highly recommend Dixie Eglinton Clinc and My Own Vets, I look forward to seeing them in a few months for Joy's regular check up

I would NOT recommend Dr. Amandeep Kaur. She gave the medication for 2.5 kg when my cat is…read moreobviously weigted more than that (He is 5.5 kg). She charged examination fee while she wasn't even able to touch my cat. I will recommend Dr. Saria. Very kind and professional.

I have taken my dog to two different vets prior to taking him here and I would have to say that I…read morehave found the right one for my shih tzu. Dr. Ron actually cares about my dog and he is definitely an animal person. He is very thorough and explains everything so that I have a good understanding - this also helps calm me down a little when there is something wrong with my dog. Downsview Veterinary Hospital isn't like other cash grabbing veterinaries. Dr. Ron has come in earlier than business hours to accomodate my schedule for a follow up to ensure that my dog is healing properly. My friend also takes his dog here and Dr. Ron has even stayed later to see his dog and to make sure he is okay after being neutered. The support staff is also friendly and very helpful. Everyone is very welcoming. I would recommend this vet to anyone. I have spoken to grooming places and when asked where my dog's vet is, they mention that they have heard good things about Downsview Veterinary Hospital.

Only went to this vet because it was close. Did no research, just looked to see what was the…read moreclosest and boom, that's where I'm going. Rarely have I felt so lucky. It is rare that one gets to meet a person like Dr. Ron. From the moment I met him, seeing how he treated my cat and myself, informative, expert, yet warm and understanding, I knew he was different than all the other vets I've dealt with over the years (I'm looking at YOU Animal Hospital of High Park... UGH). My cat was 14 years old and a raccoon had found its way into our house, by the time we got it out, it had managed to infect her with a brutal flea problem. Dr. Ron quickly assessed the problem, showed us an ingenious way of quickly testing the cat to see if she still had fleas, and administered the appropriate medication to fix the issue. A few months later I noticed a bump on her jaw. As she was getting old and losing teeth I assumed it was an infected tooth issue, so I took her in. Turns out it was cancer. A tumor. Dr. Ron explained in GREAT detail what we were dealing with, our options, our time frame, everything. Over the 3 months that she lasted he was always there when we needed him, as was the entire staff, and the other vet here (I'm sorry I can't remember her name) to ensure my kitty was well medicated, taken care of, pain-free, and enjoying the time she had left on this earth. This week the time came to finally put her to sleep. Dr. Ron as always was the peak of professionalism, laying out our options, explaining what was about to happen, and even arranging it so we could take care of all paper work and payments up front, so that when she passed away, we could spend as much time with her alone as we wanted, and when we were done we could just walk out and not have to talk to anyone or deal with any paper work. Small touch but it showed a deep understanding. Now here's the thing that my be perceived as a good OR a bad thing, but when the time came to give her an injection to put her down, my wife and I were just a hot mess. I held her head in my hands as they gave her the injection and it speaks volumes about the care in which they handle their animals that even though two people were holding her down and giving her a big needle, she was purring the whole time, looking up at me. Gentle and professional. However when it was time to say goodbye, and he stuck his hand out to shake mine and express his condolences as he quickly made his way out the door to give us alone time to say goodbye, I was overcome by the fact he was deeply in tears and visibly upset. I understand some people want their funeral directors and doctors, etc to be the epitome of stability, a rock in tumultuous times. Hell I just assume you can't DO this job unless you can turn that kind of thing RIGHT off. But for me? It meant so much, and said so much, to see him express such emotion at a time when I felt like my heart was being ripped out of my chest. I think he is just a sensitive, caring, wonderful man who could not help but show the appropriate emotional response to an incredibly sad moment. I will forever be grateful to him and his staff and how they treated us and our pet. I can't say I will ever be ready to get another pet, but if I were to, I would drive hours if need be to ensure that Downsview Veterinary Hospital was the place they were taken care of. This is the longest review I've ever written, holy hell. I can't help it. Just blown away by these people.

The care my cats have always received at the Napa Valley Animal Hospital has always been great…read more Receptionists are always friendly. Dr. M. Khakh (aka Dr. MD) has always been very knowledgeable and caring during all exams. I am not sure what people are complaining about here. Is it the prices? I have had to deal with many veterinarians over the years and Napa Valley Animal Hospital has pricing that is set similar to standard pricing. Yes, sometimes a visit can become expensive if there is physical exam, lab work, antibiotics, etc, but it depends on the nature of the visit. I have found Napa Valley Animal to be really good in service and care.

I normally never leave negative reviews, but the fact that I still think about this experience…read moreyears later made me feel it was important to share--especially if it might help another pet or pet owner. We took our dog, a 3-year-old Labrador, to this vet a few times in 2022 because it was close to home. He had started having seizures, which was absolutely terrifying for us as first-time dog owners and first-time owners of a dog with seizures. Unfortunately, the veterinarian we saw (I believe his name was Dr. M.D.) was very dismissive and not comforting at all during an extremely stressful time. My memory is a bit vague now, but I clearly remember being extremely distraught during a phone conversation where euthanasia was mentioned as a possibility. That conversation still bothers me to this day. Thankfully, that never happened, and looking back, I truly don't understand why it was even brought up in the way it was. On top of that, this clinic felt like a major money grab. We were required to pay every single month just for a written prescription (literally a piece of paper) in order to refill our dog's seizure medication--on top of paying for the medication itself. I understand paying for medication, of course, but charging repeatedly for the prescription itself felt excessive. Our current vet does not do this, which really highlighted how unreasonable it felt in hindsight. We have since switched to a different veterinarian and are extremely happy. The difference in care, compassion, and professionalism has been night and day. Overall, our experience here was very disappointing--unempathetic staff, poor communication, and unnecessary costs during an already emotional and difficult time. I truly hope this review helps someone else make an informed decision for their pet.

Love coming here... clean and everyone is super friendly…read more Always treats for the furbabies and Christine is the best!. Great customer service... which is so hard to find these days.

My mother and I came in for our dog's 9:00 am appointment today to see the vet Dr. Othmar 'Oats'…read moreTelep. We came in 10 minutes early and found out from the lone receptionist Christine that the doctor was running late stuck in traffic coming from Etobicoke. The roads are usually very light on traffic on Saturday mornings, so we found this a bit odd. Regardless, we accepted what was relayed to us by Christine. Christine sounded like she was in a rush for some reason, despite there being only one other customer waiting. My mother has to work today in Toronto at 10:00 am, so she was worried if she would be late to work depending on how far away the doctor was. My mother asked Christine (receptionist) if she could call the doctor and see how far away he was. Christine refused to accommodate this simple request that would have taken her literally one minute of her time, and just repeated that the doctor just called her. My mother again informed the Christine that she had to get to Toronto by 10:00 am and feared she would be late. Christine in an uncaring and sarcastic attitude told her "well if you want your dog to see the doctor, you'll just have to wait". Gee, Christine, that is the whole point of us coming 10 minutes early for our dog to see the doctor, isn't it? When someone comes to the vet, isn't it clear they want their pet to see the doctor? At this point we didn't say anything to stir up an argument with a single customer waiting. What kind of response is this? We found Christine to have exhibited extremely poor customer service. Not one time did she say sorry, not one time was she accommodating or even trying to accommodate a simple request that would have taken her one minute of her time, and not one time did Christine ask us whether or not we wanted to reschedule our appointment. Even as we decided to leave because of Christine's poor attitude, she didn't try to rectify the issue. Christine was not able to handle her job as a receptionist; she was already stressed out with two waiting customers. We will take our business elsewhere. Such a simple preventable attitude cost your employer easy money. Christine please go back and take some more customer service courses, you clearly need it.

I've been taking 3 of my dogs to Dr. Pacia for 10 years now and I've had them all neutered spayed…read moreand even put down my best friend with her and it's been nothing but a pleasure going to her. I highly recommend her. She truly cares and when I put my dog diesel down, she was there with me and was very emotional with me through the process at 12 years he was 120 years old and she always took care of him. generally, those dogs don't live past about 10 1/2 but it was because of her care that he was always in great health to live that long. shes very good I highly recommend her.

We've had a few experiences with vets that we weren't so pleased with, so feel very grateful to…read morehave found Humber Bay Vet. Dr Ibrahim is amazing! He's very kind, caring and extremely knowledgeable; we completely trust him with our pups. He goes above and beyond and doesn't try and push unnecessary products and treatments as many do. Would definitely recommend!! EDIT: we were very sad to find out that Dr Ibrahim has left and there is no information as to where or if he is still practicing :(

A huge thank you to our amazing vet…read more I just want to take a moment to thank Dr. David Kirkham and the incredible team at Cheltenham Veterinary Center. When my bunny Bailey needed emergency care one Saturday morning, I called 11 different clinics -- and he was the only one who said yes. He moved his schedule around just to make sure Bailey could be seen, even though we weren't his clients yet. Since then, he's been nothing short of amazing. He's patient, kind, and truly cares -- not just about the animals, but about the people who love them. Bailey recently had dental surgery and ongoing care, and thanks to him, she's been healing beautifully. I'll forever be grateful for the compassion, skill, and dedication he's shown every step of the way. If you're looking for a vet who truly goes above and beyond, I can't recommend him enough. Thank you for taking such wonderful care of my girl, Bailey

I was pleasantly surprised with my visit to see Dr Cara Lategan; I brought my mini Rex Nicko in…read morebecause he was having persistent watering of one eye and I worried although common it may possibly a sign of an underlying condition. Now if you look at my reviews you may notice I have bounced around a fair bit looking for a suitable vet for my little fur babies. Many claim they see "exotics" and don't get me started on the whole term but finding someone who actually knows how to handle a rabbit, now that can be a challenge. I was ready to try driving all the way to Guelph but I noticed the rabbit society had recommended this particular vet, regardless of distance I decided to give it a try. Located in Caledon Ontario with plenty of parking the office is quaint and organized. The staff is extremely pleasant and helpful, I had issues just getting to our first appointment, because of my work I had to reschedule multiple times. But they did so without a hassle, they were understanding and very accommodating. I can tell the place is popular as the phone was constantly ringing and they had a few other people there, one with an adorable little dog the receptionist knew by name. Both the assistant and Dr Lategan were extremely kind to my boy, he can get stressed out easy but they handled him gently and with care. They diagnosed him with conjunctivitis and prescribed an eye drop that his since treated his eye prob which is completely gone now. She offered us options and info to help us better understand the situation and the steps that were available to us. I found the visit affordable as far as vets go and I will be returning

Swearing ? This is another lie. I mentioned to you on the phone "are not listening " to my…read moreconcerns. This is the prove. You know better than anyone what am I talking about... you are either not listening or have issues .. So why hasn't been mentioned that I pulled up another cat file for last year pricing ? This is the standard of your business? Now that explains! Review your acts and your files. Ps, Good luck on your business with the way you are operating it!

I wrote a review a few months back, and I again have just been so pleased with the care and…read moreattention received from this hospital. My dog and my cat have been so well looked after. The support staff is extremely professional and accommodating. I even had a technician offer (and they did it!) to drop off prescription dog food to my house on their way home from work! It's admirable the way they extend their passion for this job. I have always seen Dr.Hume with my animals, and she continues to be the most caring and detailed vet. We unfortunately had a couple of issues with our dog while Dr. Hume was away; but the technicians and reception took over and got her in to see the other vets. The communication and dedication in this clinic, is just amazing. I can't really say enough about this place. I trust them very much with my "kids" . I truly only write this review again because my animals mean the world to me. I wouldn't trust them with just anyone. Well down #IVAH