From the ease of the telephone appt process to the friendly checkin with Michelle and the rest of…read morethe Ladies at the front office to the actual appt with Dr. Colby - I can only say that is was a welcome and reassuring experience. I had been so nervous anticipating the appt but left the office relaxed and calm. Dr. Colby is professional, informative, reassuring and gentle. I can't say enough about this practice. Highly recommend.

This review is regarding a dental implant I received from Dr Colby. The good: technically his works…read moreseems strong and he is very thorough. The dental assistants are also very good. Matthew did his best to calm me during the procedure. The bad: Dr Colby seemed very rushed on both my visits. His bedside manner leaves a little to be desired, and while I didn't expect this to be a walk in the park I think he could have shown more empathy when I was clearly panicking during the procedure. Frankly, he didn't seem to care that I was having very hard time, I had to ask for a break not the other way around. The bad: Billing - I asked the desk for a pre-treatment coverage verification last year due to the cost of the procedure and was told "we don't do those for MetLife - they take too long" even though I was not scheduled to return for four months. On my second visit, I asked for a down payment exception and the office manager Laurie was downright hostile when I did so, barely entering the room to speak to me and shouting "25% is the best I can do!" before storming off. When I asked her to please review the coverage description that I had printed and brought with me, she quite literally refused. What a way to treat to patients. I will never return to this facility and hope the owner who has worked so hard to build his practice gets closer to his patients to observe how they are being treated by his own employees.

More care and attentiveness to patients, they are patients, and shouldnt deal in absolutes.read more

Both myself and my partner got our wisdom teeth removed here, and Dr Shinozaki has always been…read morehelpful and attentive. Follow up care has also been great!

Dr. Patrone explained all that needed to be done. He referred me to Dr. Goldberg to get a root…read morecanal taken care of that I had no idea was an issue. He treated me as if I was his own daughter and made sure I got the best treatment possible for my teeth and smile. The office waiting area is stunning and all the staff is nice and responsive. Dr. Patrone does an amazing job. I am so beyond grateful to him!

Do not go here!!! They will never process your insurance claim and they do not answer the phone for…read moreinsurance. They are billing me 3 years after my service for a claim they were supposed to submit to my insurance.

Outstanding oral surgeon! I was comfortable during my procedure and was given appropriate meds…read moreafter the procedure to control the pain. Dr Kanter took the time to explain everything! The staff is friendly and efficient ! Office is cozy and clean. This dentist is highly reputable and my regular dentist and her staff told me he was the best! She was absolutely right.

Awful experience that I had a few years ago and still think about to this day. My jaw now clicks…read moreevery time I open it and I was not able to eat anything for 2 weeks after because I could not open my mouth. Truly a awful place

Shortly after White Men Can't Jump was released, Mitch replaced 3 front teeth that I awkwardly left…read morein someone's skull while we disagreed on ownership rights to a basketball. That bridge spanned 6 presidents, 3 careers and was replaced at retirement just for grins.

Fantastic dentist. Great skill, great communicator and great chair side manner. You know you are in…read moregood hands with Mitch. A quick appointment with an exceptionally skilled dental professional. He's the absolute best.

Dr. Khan is spectacular. He made the absolute best of a horrible situation. I could not have asked…read morefor a better service and treatment of my pulled tooth. This was during the pandemic and he seemed to take COVID-19 more seriously than other places. A year after the pandemic the place has good practices with air sanitizers, masking, and cleaner. Every visit was professional and people were in a good mood. Only note I have does not have to do with Dr. Khan. I came here because another place pulled my tooth. I refused to go back after I found out that an option was to redo the root canal. Yes, that's possible even if it's already been root canaled. The other place did not explain that an implant is a "best we can do" replacement, not an exact replacement of a real tooth with your original gum outline. Dental insurance does not cover an implant, and they made it seem like it would be more cost effective if I get it pulled. I can afford a few grand to keep all my original body parts! Point is a retreatment should be done, the chances of it failing are not 100%, a tooth pulling should not be the next option after a root canal. I still have some random light discomfort. I would have no problem getting an implant if a retreatment failed, but because of a bad second opinion, I have a fake tooth with me until am dead, or medical science figures out how to grow teeth again. To be clear, the place that pulled my tooth put me in this situation, and Dr. Khan was not involved in that. He was excellent and I have already recommended someone to him. I wish I went to him when I had the problem tooth so I could have saved it even for only a dozen more years.

I had my teeth cleaned and it was great service. The office team was very friendly and helpful…read more When done with cleaning Dr Khan always comes in to check on me and looks at X-ray's and my mouth to make sure I know how my teeth look and what will be needed in the future. I was referred to Dr Khan by a very good friend and I'm very happy that I went to him.

A friendly professional staff, Made a first time appointment…read moreeasily, also close to my home!! Met with Dr Zillow about implants ehich he explained in detail. I would recommend to friends.

I have had a fear of dentists since I was a child, I had a traumatic experience with the numbing…read moreshots at 6 years old and a traumatic experience with that dentist as well. I have avoided dentists for a long time, going once every two years for a cleaning. I went nearly 4 years before going to see the Dr's as Zorillas office. They did not shame me, they reassured me this was a wonderful step to taking care of myself. That I deserved to take care of myself. For the office being labeled as cosmetic, they do not push at all for whitening or straightening, or anything you didn't book for. They did my cleaning and asked if I had questions about additional services, gave me a goodie bag and booked me for a cavity fill that I paid my copay for, and after that appt they booked me 6 months out. Truly wonderful, kind, compassionate, understanding and reassuring people work here and I am actually excited for my upcoming appointments

I am the biggest baby when it comes to teeth. I had to remove a tooth.... I went to one orthopedic…read moresurgeon and walked out of his office. If I have the slightest fear I don't trust the doctor I won't do anything. My original dentist them Recomended I come here. I though I would need something ahead of time and lots of shots. I brought my headphones so I wouldn't hear anything. The assistants were very nice and insured me I would be okay. The dentist came in, we chatted he numbed me couple minutes after came back was talking about the person walking around outside. Then next thing you know, I'm done!!! I said no really?! I didn't feel any pain. I couldn't believe it. No cracking no pulling. Nothing!!! Dr. Doerfler is amazing!!! It's been 10 hours since I pulled my tooth out and I'm still ok.

From the moment Dr. Banakis came in the room, I was treated like a liar about my teeth being broken…read moreduring cancer surgery at Mayo Clinic, & that I had a referral to him from my Dentist, which I had with me & uploaded ahead of time, & that my Dentist was trying to preserve my teeth instead of capping them over the last 3 years, said "I don't know Dr. *****", then later states the first name of my dentist whom he claimed he never heard of. (I've been with my dentist for 51 years, & found out they golf together from my Dentist). I was at this appointment to rule out more cancer & TMJ problems, with ear pain & pressure radiating from ear, jaw & neck. My referring Dentist put on the referral for Banakis to do a CT of my TMJ, which Banakis refused to do, saying that even if he gave me one, he doesn't read them. Then tells the assistant to put on my record that I definitely do not have anything going on with my TMJ & there are no health issues. I had told him that there could be something in my Parotid Gland, & he said no. Then he bills me for $280 for this consultation that made me very uncomfortable & upset & just a waste of my time & money. Should be billed as a medical consult, but billing putting into my medical that they are dental, with the billing department saying that Oral Surgeons are all dental. They are not. And this was medical. I have loved my Dentist for 51 years. I like my current dentist. But this Oral Surgeon was horrible, & robbed me of $280 for nothing. I went to another Oral Surgeon who was absolutely great, & did not rob me for a consult, & even did a surgery on me that was needed with something that she & a dental hygienist saw right away, that Banakis did not even address. And.....it was medical & coded as such, something Banakis should have done. And, I do have issues with the TMJ & the Parotid Gland, & something else, that Banakis just blew off & put on my record that I had none of the above. Obviously I DO NOT recommend Schaumburg Oral & Maxillofacial Surgery, or Dr. Banakis based on my experience. I never write reviews, but this one really was upsetting, as this is my health & money. Cancer is serious & I am a cancer patient & need to have medical & dental in my life that listen, understand, & treat their patients with the same respect as they wish to be treated. I got the impression that the only patients that they want to deal with are those that will be a huge income from major surgery right off the bat, & that anything else is wasting their time. If your jaw isn't moving at all, & you can't open your mouth to eat, you will be listened to because it is a big money ticket, & major surgery on you. Dr. Banakis told me that if I had TMJ problems, I wouldn't be able to open my mouth, have severe pain biting & eating & pretty much unable to do anything with my mouth. That is incorrect. This tells me that he only wants the severe cases with no where else to turn but to expensive surgery. Instead of also helping those that have a less severe case which doesn't require surgery yet. And putting on my file that I have nothing wrong, at all, and sending me on my way??? Without any proof of that??? Make your own choice on seeing this surgeon. But my personal experience was not acceptable to me or my current Oral Surgeon.

Dr V and his staff were wonderful.They put my mind at ease and were extremely professional.I will…read morerecommend them to anyone who needs any type of oral surgery.A special call out to Sharon who is an asset to the office.

I needed a top wisdom tooth pulled. Before the procedure, each step was carefully explained so I…read moreknew what to expect. The procedure went just as advertised and they even called afterward to check up on me! For a procedure I was dreading, I have only praise for this practice.