I searched for so long to find a doctor that would work for me. I based my decision solely on two…read morethings: #1 when you call, you get a real person. Not an automated machine to route you to someone. #2 reviews and their website. I had my first appointment yesterday. It was a 330p appt and I showed up at 333. I was supposed to show up 15 minutes early for paperwork but there was traffic coming down the mountain from Lake Arrowhead. Did they even mention it? Absolutely not. I was treated with the utmost kindness from every single staff member. To the girl wearing the tiny strawberry necklace, thank you for being so kind even though I was late. Thank you for doing everything to fit me into the schedule. I waited awhile and was seen around 415 but I was the one late 15 minutes and probably screwed up their whole schedule. Office-I am so sorry about this. Chris Salazar (NP) came in and was so warm and listened to absolutely everything I said. He immediately set me up for the right referrals and offered me relief from my horrid TMJ which no doctor has ever offered before. Two days into this medicine, I have relief from TMJ that I have not had in 20 years. Are they perfect? No one is. I think the biggest improvement that could be made is some sort of patient portal to send a note to your doctor or see your lab results. Or possibly a form created on their website to fill out new patient forms pre-appt. I am sure this will eventually come. I have found my forever doctor in Chris Salazar NP Thank you so much!

I booked an appointment, they gave me appointment after 1 month, even though in their website they…read moresay they can give 1 day appointments. they booked me for 11:45. i called then day before to confirm because there was no text or call to confirm the appointment. they confirmed and when i went there..they said my appointment already passed and it was at 10:45. i waited for one month to get checked by doctor as i feel extremely dizzy. these bunch of good for nothing people over there..they wasted my time and made my health situation worse. i give them negative stars if i have a chance. only doctor who is fit for nothing will employ this fit for nothing people. those who reviewed good to this doctor must be their friends and family. dont ever go here..

Dr Michael Chai is truly a remarkable doctor with advanced knowledge in all fields. He has great…read moreconnections for any referrals but most of all he is a kind and caring doctor who never rushes you.

I am an optometrist and a past patient. Dr. Chai is one of the most professional, knowledgeable…read moreand caring physicians I have ever met.

Today was our third doctor visit with my sister. My sister…read morewas diagnosed with chronic anxiety Melissa has been treating her and trying to figure out how to make her better We really like her. She's very kind and very patient and treats us like family. We are very happy. She's at this practice and she's also bilingual which we love because she also sees my mother my mother is able to communicate with her and she loves that :)

Dr Grobler and his amazing staff are quit literal Angels and blessings. They saved both my Mother…read moreand Fathers lives and they take such extraordinary care Of my parents. I can not express my gratitude to them and Dr GROBLER is what medicine should be. The crossroads of medicine, caring, knowledge and empathy. They are amazing!

I've known Dr Chen Sr for over 25 years. He's a thorough doctor who truly cares for the wellbeing…read moreof his patients. He really wants to get his patients well. The girls at the office have always been very proprofessional and accommodating when I need to get an appointment. I've always felt I was taken care of by Dr Chen not just been a patient. Now I met Dr Chen Jr. I've known him since he was in elementary school. Both are great whomever you see. You'll get amazing care with either one. Dr Chen has seen a lot of my family as well. Just know you will wait to see him but he will give you that same amount of time to hear your concerns. Thank you Dr Chen and staff!

This doctor is horrible. Spent about an hour with him and he didn't listen to a word I said. He…read moretold me that the list of medical issues I had couldn't be treated by him alone. For pain issues had to find my own doctor. For female problems I would have to find my own doctor. He didn't deal with stuff like that. When I tried to call his front office staff was so RUDE. I asked to have someone call me back and I'm still waiting for that phone call it's been a week. When I tried to find a specific doctor with the paper he gave me they called it fraudulent and said they would be in touch. I don't have time for games, incompetent doctors or Awful front desk staff. I tried to speak to them and the lady who refused to give me her name kept interrupting me and then yelled at me. HORRIBLE OFFICE STAFF & CARE. KEEP LOOKING!!!!!

Pamela Zaldivar is an absolute gem in the medical world. She doesn't just do her job -- she shows…read moreup with genuine care, compassion, and the kind of patience that instantly calms you down. She listens like your words actually matter (a rare superpower these days), and she never rushes you through anything. What really sets her apart is how clearly she explains every procedure, every step, every "why this matters." It's like having a medical encyclopedia that also happens to be warm, kind, and rooting for you the whole time. Her explanations make you feel confident instead of confused, and supported instead of stressed. She's the kind of provider you keep for life -- the gold standard.

Would leave zero stars if I could, called as a medicare patient and they never called me back to…read moreverify insurance. I am sick, just moved to the area, and was hoping to find care here. Care about your patients or hire people who want to work.

Most Hospitals, Kaiser Fontana included, are already overwhelmed with the number of elderly…read morepatients coming their way. America's 78+ million baby boomers are coming their way and from our own personal experience with our elderly parents - it is very alarming to see how too often with elderly patients facing health challenges - Too many doctors nationwide are turning to the "Do Not Resuscitate (DNR)" as a mean of prioritizing where they spend their time or not. Nothing wrong with individuals and families having a DNR choice but under no circumstances do hospitals or physicians need to provide their judgement on presenting these choices as "Dignified" to let them die and implying that the other choice for "life" is less dignified - like an ER medication doctor presented us with after having been waiting in Kaiser Fontana ER For 6 hours. That was not right. On the other far side of the spectrum is: Dr. Arman Aryai, who should: 1. You tube Videos - First be doing you tube videos to help/train other doctors nationwide and as REQUIRED Training for ALL Personnel at Kaiser Fontana(including ER)on what is the proper way to treat the elderly and communicate with their families. 2. Head of Geriatrics Team - He was by far one of the top doctors we have dealt with nationwide who was "Human and Caring" but very clear on the treatment options/process for our elderly father. He should be made head or overseer of their geriatrics department at this hospital and let me be very clear - we have "0" ties or connection to this doctor. He was simply "Outstanding" in the manner which he treated elderly patient with significant health challenges.

From the owner: Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice…read morenurse, and online access to manage your health - anytime.

I have been a patient of Dr Yacub For close to 10 years. He has always been very attentive and…read morepatient with me. He provides wonderful care and there is close to no wait time when I have been seen by him, even without an appointment. I have recommended a lot of friends and family to him and will continue to recommend anyone.

From the owner: Dr. Yaqub has been serving Fontana and surrounding communities for more than 27 years. He practices…read morepreventive medicine by communicating the importance of health screenings to detect early signs of diabetes, hypertension, and cholesterol. He is equally devoted to educating patients on weight management to encourage optimal health and well-being. In his spare time, Dr. Yaqub enjoys spending time with family, traveling, swimming, and photography.

Dr. Khan what a joke to the medical profession, my mother overdosed on her medication and what did…read morethe doctor do?! Not a damn thing. Am getting osha involved

Very thorough. Annual health exams, lab work to catch any irregularities. Sage advice on geriatric…read moreissues, supplements. Location convenient to to testing labs.

the employee simply does not listen. appointment cancelled, and rescheduled to a 240pm with a PA,…read morewhen a MD is needed. Rescheduling was a nightmare.

There is a lot to complain about regarding the whole Optum care system (previously Beaver)…read more However there are some amazing people working at all of the offices. So any positive experiences are due to individual persons and their work ethic and dedication, but not the company they work for. Physicians have said to me that they are frustrated at how limited they are at being able to care for their patients. It is also very sad and discouraging to see how many good providers have left Optum in the past year. Beaver wasn't perfect, but it offered more choices than Optum.

I switched providers this year to this office and had my first appointment with N.P. Heidi Larson!…read moreWhat a kind, caring and knowledgeable N.P.! I felt her compassion towards me right away! She listened to all of my concerns, gave me suggestions and orders for preventive testing that were becoming due! I never felt rushed but genuinely cared for! I'm so glad I switched providers this year and will continue to see her as I go into my Medicare years. I feel confident that she will look out for my health!! Thank you Heidi Larson!

I had an appointment with Dr. Gupta and I was very pleased. Dr. Gupta listened to all my concerns,…read moreanswered all my questions, was thorough and kind. I would highly recommend her to anyone looking for a doctor that truly cares.