found this place that opens 7 days a week, 10min from the house. as we've just moved to this area and need to find a new doctor. also needed to get my coughing checked out fast. all other doctors have a long wait schedule. loved it opens 7 days a week and welcomes walk-ins, what a concept?! came in twice so far, both time were walk-in and greeted by the front desk staff and waited about 30mins before I was seen by PA on duty. 1st visit was with Amy, who assessed my symptoms and prescribed antibiotics and cough medicines for my cough. I took the medicine and recovered after I finished the medicine. Amy was very friendly and answered my questions on the doctors and clinic/office operations. 2nd visit was for my pain at the back of the ankle (achilles) for almost 3 months. Don walked in with a huge smile and very friendly and checked my foot and found a bump at the back of heel that needed x-ray to confirm. (when I saw my podiatrist twice in the last month, he didn't even notice it). only problem is the x-ray order form had a wrong address that I ended up driving around to find the correct location. I've decided to make an appointment with the MD in the house to see if I can change my PCP to this location for convenience. earliest appointment is 2 months away, hopefully this is bc MD is on travel, and not a typical trend for scheduling. but at least the PAs were knowledgeable and the staffs were very friendly. So happy I've found this place w/in 10min. from my house. read more

I had an extremely unpleasant experience with John at the front desk of Total Care Walk-In Clinic in Eastvale on Aug18, 2026. John was very impatient, rude, and unprofessional. While I was trying to explain my situation and ask for help, he repeatedly interrupted and cut me off before I could finish speaking. He showed very little patience and seemed completely unwilling to listen or provide any assistance. This kind of attitude is unacceptable for someone working at the front desk of a healthcare facility. Patients come to a clinic because they need help, and the very least they should receive is basic courtesy, patience, and respect. Based on my interaction with him, John needs significant customer-service training before working in a position that requires direct interaction with patients. I hope management takes this seriously and ensures that patients are treated with the professionalism and respect they deserve. read more

I had a Telehealth Appointment to review my Lab results from a recent bloodtest today and the Totalcare Staff continues to impress me with their Top Notch Professionalism! The Staff followed through smoothly with checking me in on time with fantastic morning hospitality and enthusiastically thorough Communication. The Doctor who reviewed my Lab Results with me was very caring, kind, and encouraging in celebrating the good news with me while giving me thoughtful helpful suggestions on how to tone up areas which needed improvement! I very much recommend Totalcare Eastvale to our Community, they are extremely pleasant, positive, and responsibly organized which makes healthcare checkups feel easy and enjoyable! Thank you so much to the Totalcare Team for helping me stay engaged in mindfully responsible healthcare and giving me high quality guidance on how to improve my Iron deficiencies! read more

* I had a cold and fever for several days, and over-the-counter medications like NyQuil were not helping. * While I could handle the fever, the body aches were bad enough that I couldn't work, so I decided to visit this clinic. * The facility was very clean, modern, and well organized. * All staff members were wearing masks and were extremely professional and kind. * I met with **Nurse Practitioner Lyndon Taylor**, who was excellent. * He was professional, answered all of my questions, and took the time to explain everything clearly. * I also asked about additional services they offer: * Weight loss injections similar to Ozempic ($600), with the potential to lose up to 40 pounds * Free, pain-free allergy testing * Prescriptions were sent directly to my local Walgreens. * Funny enough, my wait at Walgreens was longer than my entire visit at this clinic. Overall, a great experience. I would definitely recommend this location for anyone needing quick, professional care. --- DG read more

I would not recommend this urgent care. They tried to charge me a fee, claiming it was because of my insurance. I decided to go to a different urgent care instead, and my insurance covered the entire visit with no issues. That made it clear the charge wasn't due to my insurance. On top of that, the office felt disorganized and messy. The staff wasn't very welcoming and came across as rude and uninterested. Overall, it was not a pleasant experience. If you're in the area, I'd recommend going to the San Antonio Urgent Care right down the street instead. read more

The younger staff members and part-time front desk employees have always been friendly, polite, and helpful during my visits. Unfortunately, my experience with some of the older full-time front desk staff, particularly those who speak Chinese, has been much less positive. I have encountered and witnessed behavior that came across as dismissive and discourteous, both over the phone and in person. What concerned me most was observing rude interactions with elderly customers, who deserve to be treated with patience and respect. While the service provided by some team members is excellent, the inconsistency in customer service makes it difficult to overlook these experiences. I hope management addresses these concerns and strives to ensure all customers are treated with professionalism and kindness. read more

I recently moved to California. I choose TotalCare as my primary health care provider. My thought was... Everything and everyone in one place. Nice. I was satisfied until I needed to update my truck drivers license DOT status with a physical. (I have to say the Doctors and the personnel at the offices I have visited are lovely). BUT... I have had a horrible experience since then. After a week of calling TotalCare with no return calls I was told today that it is my responsibility to submit the paperwork to FMCSA and the state. Period. I may be suspended or even fired from my job if this is not straightened out. Every time I've had this physical in the past the provider has updated the DOT. I paid almost twice as much for TotalCare to give me a total run around after the physical. Will I get a refund. lol. They will say they did their part. Now I have to pay again for another physical and I'm almost out of time. If I loose my job or get suspended because of paperwork a chiropractors office can easily handle what does this say about trusting TotalCare as a primary health provider? TO BE CLEAR: I'm disgusted with the paperwork end of TotalCare not the Doctors and everyone else involved in the offices that actually took care of me. If calling in at the corporate level for answers to my questions and they can't or won't communicate with me for over a week I'm seriously questioning my choice of TotalCare as a primary provider. What if was something was crazy serious? My healthcare provider should make things better not worse. To summarize: I had a DOT physical. I went to the CA DMV twice (commercial & regular offices) after TotalCare said that's what I needed to do. I learned that the CA DMV does not update the US DOT. After a week with no updates from TotalCare some faceless individual basically told me today that I was on my own. As I am you may want to second guess choosing TotalCare as your primary healthcare provider. PS: I don't normally review anyone or anything. I came to the conclusion to do so only because a primary healthcare provider is way to important to not bring to attention TotalCare's corporate office or whoever handles the paperwork end for completely failing in this simple but extremely important part of my healthcare. Good luck with your healthcare choices! read more

I was misdiagnosed by this clinic which caused my cancer treatment to be delayed, I came to the office with difficulties breathing but the doctor just affirmed that I have asthma, I don't have asthma. I have cancer in my chest. If I were to be referred a specialist or ordered to do a CT, it could've saved me months of suffering and risks of growing my cancer to stage 3. read more

I recently visited this urgent care and had a mixed experience. The check-in process was smooth, filling out paperwork was quick and easy. However the wait time once I was placed in an exam room was loooong. I was probably the 2nd or 3rd patient there, so I expected to be seen fairly quickly. The waiting room time was short, but once I was called back and put in a room, I sat there for about 40 minutes with no update. After 40 mins I went out to ask if someone was coming, only to be told that the doctor was on lunch. Why put a patient in a room if the provider isn't available? And no backup? That said, once I was finally seen, the PA was great! She was thorough, attentive, and answered all of my questions without rushing me. I really appreciated that part of the visit. Overall, I'd recommend this place if you avoid going during their lunch hours. They offer a ton of services (everything from acupuncture to Botox, surprisingly), but that variety might come at the cost of longer wait times for urgent care patients. read more

Today I took my wife in as she's got bronchitis. They got us right in and Dr saw her, wrote prescriptions and we were done in 20 minutes. I give them a perfect score. Very friendly and exceptional service. read more

Ear Wax Removal April 2026; Susan did excellent work. She was patient and polite and capable. TOTAL CARE gives a superb impression. Very grateful for the help. read more

We just went there and they forgot to give the doctor note for the employer. We also need to remind them of all the doctor's order. Like really? We called to have the doctor note emailed and they said it will be sent today but they did not. Why... read more

I have been a patient for eight years. Whether I am there for an annual or sick visit, I am always greeted with professionalism, in the most uptempo fashion I ever saw in a medical facility, from Clerical, to Nursing, to the MD Staff, BRAVO ZULU...Well Done!!! R. Johnson read more

This organization only cares about the money. Had a telemed appt 4 months ago and Dr has since left the group and now they want me to be seen again to renew a prescription for a CGM. They called almost two hours before appt and all they cared about was payment. I was in traffic so I requested to be billed but they wouldn't do that. This isn't the first time this organization has made someone in my family have to be seen for a simple prescription renewal. read more

I woke up with my left ear clogged on Sunday & tried using Debrox on Sunday afternoon & Monday morning but it was no help. I could not hear from my left ear! It was really inconvenient so I ending up walking into TotalCare Eastvale for an ear lavage. The front desk lady that sat on the left with the glasses on was very kind and attentive. I was charged for the doctor's visit & ear lavage. Dr. Eric was kind, attentive, & focused. He sure got the job done! I am so grateful that I can hear again in my left ear! Thank you Dr. Eric! read more

The staff and doctors at total care were very fast and efficient. I was in and out of the urgent care in 30 Minutes. Definitely would recommend of you are looking for an urgent care without the long wait time! read more

Amazing! I totally recommend this place . I have been going there for acupuncture and after many visits ,I can assure that it's the most caring environment that I have even seen in a clinic. I have a lot of issues, spine. neck, shoulders, and slowly but surely my pain is disappearing. I highly recommend this place read more

They offer multilingual services, the front desk staff are friendly, and the doctors are very patient in explaining symptoms. They are very professional. read more

If you're looking for a place that gets you in and out, this is the spot! Paperwork for first time visit is quick and easy, the receptionist were polite, and the physician were to the point. They were able to check me out and provided me with the medication to help with my illness. I'd definitely go back. read more

It feels more like a business purely for profit there than helping patients. They tried to upsell by asking you to do unnecessary checkups

They don't care about you. Extreme low quality of care, passion. Phone waiting line is extreme long. They hang up the phone call without any reason. read more

My dad is on Central Health under Medicare, and his assigned primary care doctor is at this clinic. At first, I thought it was pretty convenient. My dad's schedule is unpredictable, and sometimes when he's not feeling well, I try to bring him in as a walk-in. Last time we came, the front desk staff was very friendly and told us they accept walk-ins. My dad waited for over an hour, but we were okay with that--we appreciated that they could still see him. Today, the experience was very different. At the front desk was an Asian woman who spoke Chinese, but her attitude was extremely cold. She told me my dad's insurance requires an appointment and they do not accept walk-ins. I mentioned we were walk-ins last time without any issue, and she just said, "That was an exception." But no one mentioned that before, and today the clinic wasn't even busy. I'm now considering switching my dad to a different primary care doctor. The front desk staff here just doesn't seem to care. Compared to other places where people are warm and welcoming, this clinic feels lazy and indifferent. Maybe they just don't need more patients. read more

great experience with professional and friendly staffs. highly recommended for all who has needs for health care. Dr Wang is our physician. He listens to your symptoms amd concerns, he assess and treats us like his own family member. read more

The operators were extremely rude, especially to the child customer with a white card. They said yesterday the doctor would call back, and he notified the doctor, but there's still no response. They don't even know if online customer service has notified the doctor. read more

Whenever I come here everyone is very professional, polite and the service is fast and accurate at that! I have been here maybe 3 times and can say out of all of my experiences with Urgent Cares in my 36 years of living these guys are hard to match! Keep up the great work! read more

Every time I visit, the staff is friendly and welcoming, wait times are minimal, and they make sure clients are always well cared for.

The Treatment for is very good,however the wait in line is not,sometimes they only have one person checking you in and the line can be long.

Staff at front desk is painfully slow. We waited so long with four people up front and two patients before us that we finally left before even checking in. Otherwise the lobby was empty. No common courtesy or acknowledgment. Just lazy staff. How to improve - have your staff trained and be courteous, and move with efficiency. They don't need to be fast just not lazy. Four people to do what one person should be able to do. read more

I've been here twice both times I've had a great experience here didn't have to wait too long they listened to all my questions and concerns everyone was very friendly and helpful. read more

The people working here were polite and professional. They were competent, and they helped me a lot.

Clean and prompt Nice Dr and staff Quick in and out visit My four year old was scared at first and the Dr really helped him calm down read more

Fast service, great care, great hours, useful for most non emergency services. I go there when my kids are sick

I want to give more stars, for just the doctors we have seen here, as they are great with kids. But every single time we have called and spoke with someone on the phone or the people in the front desks... every interaction has been off putting. They are not very welcoming and not knowledgeable (example: they say one thing, but in office they say another). I have dread having to call them, every time I have had to. Which sucks, as we have enjoyed the doctors we have seen here! read more

Fastest walk in clinic I've ever been to. They are convenient and do all sorts of treatments. This was my second time at the clinic and they offer quick, quality care. read more

The quality and type of care we received was exceptional. I gave them 4 stars out of 5. Would have been 5 stars had it not been for the long wait time. read more

They are excellent from the counter to doctor. Clean and organized. Friendly and no waiting

Friendly experience they were very professional I appreciated that I didn't feel rushed out for the next guy I know they took carr of me would definitely come back if needed read more

Dr. Annie was so good, professional and kind. My family received great care from her.

Took my 17 month old son there and the doctor didn't even check his lungs or mouth after telling her that he's had a wet cough/runny nose for the past week. When she did listen after i asked her too it was for one second and she said that the baby can not take a deep breathe for her to listen. Literally the worst care we have ever received. read more

lets start with Good LUCK getting appointments, either in person or over the phone. in person will always get in after 40+ minutes after the appointment time, if over the phone then no one will call you. doctors are always lost and don't know what's the last issues or concerns. and they will refer you without giving you straight answer. read more