Jennifer is a great agent that has a background in insurance claims. Not all agents know exactly…read morehow the claims process works and you'll regret not having one that can guide you through the process step by step. Jennifer is your agent and your guide.

From the owner: As your local American Family Insurance agency in Madison,WI, we'll work with you to inspire and…read moreprotect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

Amazingly job! Lowered my home, auto, and investment premiums…read more Customer service is 5 stars! Great agency to be insured with!

I FOUND HER VERY HELPFUL WITH MY CLAIM..Awsome.She worked with me to take care of me..Very…read moredetermined to get it done. Thank you

Thankful for longstanding agent and staff. They are efficient and very helpful when help is needed…read more Our Thanks to Dan and his team.

I've been with American Family Insurance for 10+ years now, however I just recently switched to the…read moreDaniel Piazza Agency. I couldn't be more happy with the service that I've received from this agency. This was the first time that someone has physically sat down with me and reviewed my coverages which was extremely helpful and made me feel more confident in the coverage that I have. Dan came out and greeted us when we entered the office and made my husband and I feel like our business was really valued. Denise did a wonderful job explaining certain coverages with us as well as making suggestions on what coverages weren't needed or might be good to have. The agency communicates very well with their customers in a prompt manner. I would definitely recommend this agency to others- A+ service!

they are the best they always helpful and go over everything , good rates great life insurance…read moreprograms

Diane was very helpful in helping my daughter receive a distribution on a claim that was somewhat…read morecomplicated. We appreciated her help very much.

I was in something of a mess. My home insurance company kept sending me bills. When I paid them,…read morethey would send the check back. I could not reach anyone on the phone. Then the broker I used, quit handling home insurance. I wasn't sure if I had insurance or not. At last I called Prairie Land Insurance and Chris had everything straightened out in a few hours. I am now insured and have a good understanding of what is and isn't covered and I know where and when I am suppose to pay. Absolutely the best experience. There should be something higher than five stars I could give them.

Hopefully editing this review so it shows up as five stars - appropriate to the fantastic service I…read moregot with James and Linda. My original view somehow showed up as zero stars and I'm not sure how. In any case: James and Linda were great to me on all aspects of my car insurance and I definitely recommend them.

Vanessa Vasquez Gandolfo is great, fast, very friendly and knowledgeable…read more She understands all situations and always made feel customers welcome and valuable.

I can't say enough positive things about State Farm .The staff ( Vanessa ) was incredibly friendly…read moreand approachable, readily available to answer my questions and provide assistance , siempre atenta desde el primer día que me hice cliente de state farm . She made me feel welcomed and valued as a customer. State Farm is my go-to insurance for all my car needs, and I highly recommend it to others. Tania V

Melissa was recommended by a family friend. She was very responsive through email (which is my…read morepreferred form of communication) and was easy to follow up with on the phone and an after hours appointment. She clearly explained the ins and outs of our home and auto policies, and she's helping us to save $1100 a year! Very courteous front desk staff and our interactions have felt very relaxed but thoughtful. Highly recommend.

We have been with State Farm for a number of years and have always had great experiences. Recently,…read moremy fiancée and I stopped in for a homeowners insurance quote as we recently purchased a home. We got a great premium, priced better than others with better coverages. We highly recommend this State Farm agency!

As I was checking my emails this morning, I was surprised that on the Autopay information on our…read morenew American Family Insurance policies, it was wrong. I currently had three bank accounts connected on the Payments section. I don't trust it, so I tried to search for the answer online, but didn't get the answer I needed. (It's happened to me before, my account getting charged, but with another company.) How do I remove bank accounts associated with my Account? I called the Headquarters. It took a while to get connected to an agent. But I was connected with Roger, who was very helpful, as well as courteous. After my information was verified, he assisted me. THANK YOU for removing both bank accounts from my Payments tab. I refreshed the page, and could see that he was successful. I just have the correct bank account showing, which is what I wanted. Many Thanks!

1-7-2026 update - Finally received a quote…read more Nearly double the premium compared to my current auto insurance. Don't waste your time with Costco American Family Insurance. Nothing family about paying double.

I don't normally write reviews, but I am so happy with my experience with Debra. She has been a…read moregreat help with finding insurance for an unusual property. She has been responsive and prompt, quickly finding options for me where others could not. It's taken a weight off of my shoulders while buying a difficult property!

A stressful move was made a bit easier after getting Debra as my agent for insurance. She not only…read morehelped me with my insurance but also helped me with the new city.