Thankful for longstanding agent and staff. They are efficient and very helpful when help is needed…read more Our Thanks to Dan and his team.

I've been with American Family Insurance for 10+ years now, however I just recently switched to the…read moreDaniel Piazza Agency. I couldn't be more happy with the service that I've received from this agency. This was the first time that someone has physically sat down with me and reviewed my coverages which was extremely helpful and made me feel more confident in the coverage that I have. Dan came out and greeted us when we entered the office and made my husband and I feel like our business was really valued. Denise did a wonderful job explaining certain coverages with us as well as making suggestions on what coverages weren't needed or might be good to have. The agency communicates very well with their customers in a prompt manner. I would definitely recommend this agency to others- A+ service!

Melissa was recommended by a family friend. She was very responsive through email (which is my…read morepreferred form of communication) and was easy to follow up with on the phone and an after hours appointment. She clearly explained the ins and outs of our home and auto policies, and she's helping us to save $1100 a year! Very courteous front desk staff and our interactions have felt very relaxed but thoughtful. Highly recommend.

We have been with State Farm for a number of years and have always had great experiences. Recently,…read moremy fiancée and I stopped in for a homeowners insurance quote as we recently purchased a home. We got a great premium, priced better than others with better coverages. We highly recommend this State Farm agency!

Very timely responses to email and phone calls. Matty and every staff members are very friendly and…read moreknowledgeable. They take every customer concern/issues very seriously and address sincerely. Overall Excellent service. I would definitely recommend D Webster-Scher agency to all your insurance needs in WI. Thank You Prashant

I backed into the car of a very nice lady. No one was hurt and we were both in good spirits after…read more When she told me in 50 years of driving she had never had to make a claim I felt particularly terrible. So I really wanted to make the process as simple as possible for her. I called Dave's office to report the incident. A few noteworthy things. First, I was feeling pretty dumb and clumsy, but Jennifer was thoughtful and understanding, insisting that that parking lot is a hard one to back out of. We both knew it was my fault, but she was kind. And instead of just taking my details and waiting for the other party to call in a claim, Jennifer immediately started a claim for her. This both sped up and simplified the process for the person I bumped. Very professional, efficient and helpful. I absolutely recommend the David Scher American Family Agency,.

Went into this branch on a whim after receiving a really high car insurance quote from another…read moreinsurance company. These folks got me better coverage for a WAY better price and even helped me save on my renters insurance. Friendly, informative, and honest staff made it a pretty pleasant experience. For buying car insurance that is!

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services

No one answering emails, faxes, phone calls etc. After numerous attempt on June 15, 2018 I…read moreconvinced another agency to call him via cell or personal number. He called me 10 minutes before I was trading cars, told me to fax the VIN. I did that the same day and emailed the information on the 18th requesting confirmation that he received it. After 12 days I called the parent company for the Agency and Brian done anything to placed insurance on my new car. They couldn't get anyone to answer either.

I have been using Brian Liddicoat Insurance for 3 years and have always have had great service.read more

Austin is extremely knowledgeable & incredibly friendly. He fit me into a late-afternoon on a…read moreFriday and before I knew it he was emailing me my documents later that night! Incredible dedication to the job! On top of the killer customer service, he found me some killer insurance deals! Look no further!

I recommend Austin as an agent because he is very quick to respond, eager to help and happy to give…read moreyou the best deal possible.

As I was checking my emails this morning, I was surprised that on the Autopay information on our…read morenew American Family Insurance policies, it was wrong. I currently had three bank accounts connected on the Payments section. I don't trust it, so I tried to search for the answer online, but didn't get the answer I needed. (It's happened to me before, my account getting charged, but with another company.) How do I remove bank accounts associated with my Account? I called the Headquarters. It took a while to get connected to an agent. But I was connected with Roger, who was very helpful, as well as courteous. After my information was verified, he assisted me. THANK YOU for removing both bank accounts from my Payments tab. I refreshed the page, and could see that he was successful. I just have the correct bank account showing, which is what I wanted. Many Thanks!

1-7-2026 update - Finally received a quote…read more Nearly double the premium compared to my current auto insurance. Don't waste your time with Costco American Family Insurance. Nothing family about paying double.

Vanessa Vasquez Gandolfo is great, fast, very friendly and knowledgeable…read more She understands all situations and always made feel customers welcome and valuable.

I can't say enough positive things about State Farm .The staff ( Vanessa ) was incredibly friendly…read moreand approachable, readily available to answer my questions and provide assistance , siempre atenta desde el primer día que me hice cliente de state farm . She made me feel welcomed and valued as a customer. State Farm is my go-to insurance for all my car needs, and I highly recommend it to others. Tania V

Through the years, Cheng has been wonderful in all interactions. I recently had to file my first…read moreclaim, and I was shaken up by the situation. He was so reassuring and compassionate, as well as prompt and professional in taking care of things on my behalf - everything one could ask for in an insurance agent. It's apparent that he truly cares about his clients!

From the owner: My vision is to be an insurance professional whose actions are driven by keeping the customers'…read moreinterests in mind. We are here to service the Northside Madison communities. My staff treats customers in a caring, friendly, and professional manner. My office provides warm, efficient, and seamless services to customers. License #: WI-6530357