Roque and Mark company has been very helpful. There's very good communication and everything is…read moreclear and the platform set up is super efficient and organized. It certainly has been a great asset and support with my move into Santa Monica.

Pretty smooth transaction so far in getting tenancy. Nice in person front office people. Sort of…read moreold school system for checking out keys to look, but good central location of office in SM so not too bad going there twice in a day to see a place. The portal where you do the money business and uploading documents is easy and clear

Ray is amazing! Honestly, I generally don't even like real estate agents…read more.. Ray deserves 6 stars. I couldn't be his client because I was looking for a leasing agent and his firm doesn't provide the service. Regardless, he took so much time and care to educate me on the LA market and helping guide me in a meaningful way. If I am ever in need of the Realty services he offers, I will immediately contact him. My future self will be thankful to him for getting to save the time on searching.

Ray Lyon has to be the most spectacular realtor anyone could ever hope for. We had interviewed…read moreseveral realtors in the West LA area to help sell our family home while we were quite a distance away. At our initial meeting we could tell that Ray was a straight shooter, insanely knowledgeable on all things real estate with deep expertise regarding the Westside and how to achieve the ideal outcome beyond all expectations. We put our trust in Ray, followed his guidance every step of the way and WOW the results were exceptional ! Ray made what could have been a very challenging process a simply amazing experience. We needed painting done, yup, he took care of that well below what it would have cost us, needed a plumber, yup he got that too, wait we needed to move all the furniture....OMG he got that done, multiple times saving us countless trips and expense hiring our own professionals....We saved thousands simply by working with Ray AND to top it off his strategy to sell the home was brilliant ( a bit scary but we went with it); resulting in a crazy fast sale, not to mention an ultimate offer and closing price that was approx 200K OVER the asking price. We never expected that but once again Ray delivered so far beyond our expectations. Rays the real deal, no one can top his super service and outstanding results. I never really saw the value of any realtor over several past home sales but holy cow...this was different. If you are searching for a realtor go no further. We highly recommend Ray as the very best you will ever find if you are looking to list or purchase a home. WOOOHOOOOOOO.....so lucky to have had this entire experience with Ray !

I had the pleasure of working with Melony Martinez and she was an absolute delight. She stayed on…read moretop of everything and kept us informed every step of the way. It made such a difference in our whole closing experience. We closed during the pandemic and had to move our escrow date back a few times. This company had patience, was flexible, and responsive the entire time. Buying a house is a stressful process and working with a company that will return calls/emails promptly is of high importance. I highly recommend this company and specifically you should ask for Melony if you want excellent service.

Excellent service,,, got me through a FSBO transaction,,, many thanks to Sherri Allen for her…read morediligent follow through!

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

We loved working with Melanie at Keybox! She guided us through the entire process with so much…read morecare--from listing and contracting to the final walkthrough. Melanie was honest and informed, giving great advice on small improvements that helped our place rent quickly, and she always struck the right balance in helping us make decisions. She's an excellent communicator, fast, fair, and genuinely thoughtful in how she approaches her work. Her team was also wonderful to work with--responsive, organized, and just as kind and professional as she is. We felt supported every step of the way and couldn't recommend them more highly.

Pacific Shore Property Management provided great service for 8 years. They helped with day to day…read moremanagement (including repairs, locating vendors, etc.) as well as leasing. They were responsive every time I reached out for assistance, and I appreciate Larry, Allison, Justin, Sintia and the entire team. Highly recommend if you are looking for a property management team.

I applied for a basic $1800 apartment with 820 credit, $10k monthly income as a software engineer,…read moreand 7 years of perfect rental history. I even sent full bank statements. They still came back asking for my actual tax returns and whether my son lives with me full-time, which is illegal according to the Federal Fair Housing Act, specifically 42 U.S.C. § 3604 (Section 804 of the Fair Housing Act) and will be reported for CalDRE and HUD with proofs. This company is what wrong with the housing market and what will cause the next house crisis, they are bullies. I'm 37 years old. In almost 20 years of renting in LA, I've never been asked for tax returns -- not even when I bought a property. This is ridiculous. Extremely rude, invasive, and discriminatory. They're clearly looking for any reason to reject people. Complete waste of time. Stay away.

I wish I could give Susie 10 stars for the unbelievably kind handholding and super smart way she…read morehandled a very , very difficult escrow that involve land , a business and a tax liability that almost stopped escrow. I sobbed on the phone to her so many times I lost count. Everything was so unbelievably stressful in my life but Susie always had a friendly voice, and I trusted her completely . Susie during this Escrow went through something that was life-changing and awful for her. I couldn't believe that during this horrible event, she answered her phone instantly !! what I found shocking is that through the entire process she ALWAYS .... answered the phone every single time ! I don't know how that's physically possible and I would tell her this. how can you do this? I know you must have other clients , yet you are always available. I can't comprehend it. Just writing this is making me cry because of how kind she was and how she kept me going through one of the most difficult experiences of my life not because of her, but because of everything else involved in the sale , she was the only bright spot. God Bless her .

It is with great pleasure that I recommend Susie Torres and the Westside Escrow Co. She is…read moreextremely competent, prompt, and responsive. Our situation involved a grieving relative whom Susie walked through the complicated process with kindness and patience. You will be very satisfied if you choose this business.

Working with Paige, Emma, and the entire team was honestly such a great experience. Selling my…read morefamily home was very stressful, but they made the whole process feel so much more manageable. They were always there to answer any questions I had and constantly reassured me along the way, which I really appreciated. Our home needed some prep before going on the market, and Paige really stepped in and took that on. She handled the design side, coordinated painting, got the landscaping done, and basically managed everything to get the house ready. It took so much off our plate and made a huge difference in how the home showed. They're incredibly knowledgeable about the Santa Monica market and always knew exactly what the next step should be. Beyond that, they're just genuinely great people. So easy to talk to, super personable, and you can tell they truly care about their clients. I'm so grateful I got to work with them and would 100% use Paige, Emma, and Pardee Properties again.

We had such a wonderful experience with Pardee while buying our first home. After looking for a…read morehouse in the LA area for eight months and having five offers rejected, we finally met Matthew- and everything changed. Matthew supported us throughout the whole process with the perfect balance of communication, care, and guidance. He was easygoing, warm, and genuinely thoughtful, without ever being pushy or unavailable. Even after we moved into the house, Matthew and the Pardee team continued to take care of us, which we really appreciated. I highly recommend Pardee, especially Matthew as an agent!

Sue was the right choice. As a young couple looking to buy our first home, much less in the…read moreextremely competitive Pacific Palisades market, we really didn't know where to start. From our first consultation, Sue really listened to what we were looking for, respected our price range, and provided seasoned advice that lead us to make our own educated decisions and not get too caught up in the emotion of home buying. I really didn't know what to expect going into the process but she made it feel easy. A few highlights: RESPONSIVE - She replies almost immediately to every text and email. When it came to closing, she was on top of all parties involved. PROFESSIONAL - There is no BS and no time wasted with Sue. RESPECTED - When we would share who we were working with at open houses, all the listing agents knew Sue and based on their reactions, respected her as well. Her strong network helped us on multiple accounts. PERSISTENT - Sue fought for us. We would have never ended up getting the dream home we did without her persistence.

Clear communication, local market knowledge, attention to detail, a sense of urgency, follow…read morethrough, fairness, honesty, and a straight forward demeanor are the hallmarks of a highly competent and effective real estate professional. Sue Kohl embodies all of these traits. She treated our transaction as if it were her own and us as a valued neighbor and client. We feel so fortunate Sue represented us in the leasing of our home.

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I am a tenant on one of the buildings that Danielle manages. He went over and beyond the whole time…read moreI stayed there which was about three years.. any problem he handled very quickly. Very nice guy as well. Unfortunately, the owner of the building Really inflated some things at the end of my lease. I left a screen door, bamboo and string lights in the backyard and a bidet . The blinds in the bedroom were chewed by my dog a bit. I asked the owner if I could remove the items he said no and I was on a group thread with danielle and I was able to go remove some items. Screen door was mine so I took it off. He was trying to charge me 300 for a replacement that cost 150 at Home Depot $300 to remove the bamboo and string lights in the backyard that I removed in two minutes and the bidet I was charged $95 for not removing. Applying she charged me $300 for and I sent him the exact measurements of the same ones at Home Depot that were $35 Again, Danielle is great unfortunately the owner of the building really gouge me .

I'm writing this follow-up because Owner Scott Chaplan's response to my review is a textbook case…read moreof getting "Israeled" -- publicly misrepresented to distract from the actual issues. The screenshot and response, challenge he posted don't prove "employment." They simply show I was a licensed agent operating under an independent contractor agreement, which is how every real estate brokerage in California works. I was never an employee, and a broker-owner who also runs a Real Estate law practice should understand that distinction. Instead of addressing the concerns I raised -- * inconsistent leadership * disorganization * revolving-door turnover * and meetings that went sideways -- Scott Chaplan tried to create a false narrative to get my review removed. Using my LinkedIn as "proof" of employment is not only inaccurate, it shows a concerning lack of understanding of basic real estate licensing law. My original review stands. And the response from Owner Scott Chaplan only reinforces why it needed to be written.

Consuela and Vanessa were very professional and patient. I felt very comfortable that they were…read morelooking out for my best interest and communicated with me consistently. Very detailed oriented explaining the steps required to close the real estate transaction. I would use Del Rey Urban and there team again definitely in the future. recommended to everyone.