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    Cherish Home Care Solution

    5.0 (1 review)
    Open Open 24 hours

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    3 years ago

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    Piedmont Eastside Medical Center

    Piedmont Eastside Medical Center

    1.8(191 reviews)
    1.5 mi

    ***Update*** After initially reporting a good experience…read morechecking in for surgery and after my dad was assigned a room, the bottom dropped out, I informed the Patient Tech, Dee, that he had a BM. She asked the nurse, Olivia, to assist her. They both cleaned him up. An hour or so later, he had another BM. I informed Olivia, and she assured me Dee was notified. They both returned to the room 15 min before their shift ended. Dee stood there looking as though we had forgotten we needed her assistance with cleaning him up. It had been 2hrs since they were notified. I offered to clean him up, but he told me no bc it is their job to do it. When the new shift started at 7, I informed them that we had waited 2hrs for him to be cleaned. The new nurse, Ruby, and Patient Tech Patty both acknowledged it was unacceptable behavior. Ruby repeated several times that they do not handle their patients like that. Ruby and Patty worked together to get him cleaned. They asked if there was anything else I needed, as they knew I was not pleased. I told them I was ok but disappointed. I've heard stories of patients being overlooked in nursing homes but not in hospitals. I see it happens everywhere. There has been another shift change, and I'm not sure who the Patient Tech will be, but I would like someone who is well-trained and has BEDSIDE MANNERS. Dee, the patient tech who did not change him, was young, maybe 30, but still no excuse. You've been trained and know better. From what I understand, she served in the military. Overall, it has been a good experience, but the quality of care needs major improvement.

    Poor bedside manner, nasty office manager in the oncologist office who called myself and my son who…read moreis a stage 4 terminal cancer patient 'liars' about insurance coverage!!

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    Cherish Home Care Solution - homehealthcare - Updated September 2026

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