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    Cherokee Indian Hospital Authority

    5.0 (1 review)

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    Harris Regional Hospital

    Harris Regional Hospital

    1.9
    (58 reviews)
    9.7 mi

    I have children attending Western Carolina University, and in the past 2 months, there have been 3…read moretrips to the Emergency Room at Harris Regional. Each time, as a Mama, I have been so impressed the staff and the care my kids have received. The staff is kind, thorough, communicative and have the sweetest bedside manner. Major shoutout to RN Justin!

    Do yourself and your health a favor, avoid going to this hospital. You'll probably be sent by…read moreambulance to a nearby hospital with more options to help you anyway. Harris Regional lacks qualified medical staff due its remote Appalachian location. It will take years for modernization to catch up in these parts. The public assistance programs are not helping people in these parts improve their lives with individual independence. In fact public assistance programs are causing the opposite, dependency and stagnation. Example; when a farmer continues to feed its livestock with by filling the feeding troth after winter has passed and spring has arrived, the livestock will not move out to Greener pastures on their own. The livestock remains at the troth awaiting for it to be refilled. The livestock got use to the dependency and prefers the handout vs. self sufficient independence.

    Photos
    It's astonishing for  Harris Regional to implement a kiosk for folks arriving to register for their appointment.
    It's astonishing for Harris Regional to implement a kiosk for folks arriving to register for their appointment.
    When one arrives for their appointment they must checkin at the kiosk.
    When one arrives for their appointment they must checkin at the kiosk.
    Harris Regional Hospital

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    Smoky Mountain Urgent Care

    Smoky Mountain Urgent Care

    2.9
    (16 reviews)
    8.1 mi

    I'm confused by the low ratings of this practice. I arrived at 9:30 (they open at 9:00am) without…read morean appointment. They waiting room was half full. After signing in and having a seat for just a few minutes they gave me the standard paperwork to fill out. I was pleased that they didn't ask for the same information repeatedly which is far too common a practice in the medicine. They informed that they wait would by 90 minutes. Not surprising in a small community with limited medical services and no appointment. As predicted I was in the examination room talking to the doctor within 90 minutes. Dr. Jane was attentive, prescribed a remedy that worked effectively within an hours, and sent me home with a prescription to address the issue in the coming days. The doctor was great, and the office staff friendly and efficient.

    This used to be the best Urgent Care you could go to and I don't know if they got new management in…read morethe past year or so but it started going downhill and now I drive there on a Saturday morning and they have started being Closed on Saturdays!! What a disservice to the community that the only Urgent Care in the county is now closed on Saturdays so you have to drive all the way to Sylva for the closest. They also haven't updated that online, so I had looked up what time they opened on Saturdays online and wasted my gas driving there. Drove to Sylva and I'm not the only one here from Bryson City and it's packed because it's serving 2 counties now. It's such a shame for the community. I understand a lot of people don't want to work on Saturdays, that's why you rotate workers schedules. Please go back to being open on Saturdays and doing the sign in with phone number and you wait in your vehicle until called to come in which is great so you aren't waiting in the waiting room with other people that you may be infecting because you have something worse then them or vice versa. That was a great change during peak Covid time they went to and I don't know why they went back to everyone going inside again the last time I had went there.

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    Smoky Mountain Urgent Care

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    Baptist Hospital of Cocke Cnty Ctr Fr Indstrl Hlth

    Baptist Hospital of Cocke Cnty Ctr Fr Indstrl Hlth

    5.0
    (1 review)
    34.1 mi

    Recently, I was admitted to Baptist Hospital with a severe case of the flu. From the moment that I…read moreentered the emergency room until I was released, I could not have asked for better care. I spent five days there with the first three under quarantine. I was informed in detail as to the medications being administered, why, and what would be the expected results. I was on a prescribed diet and once again was informed as to why in simple, understandable layman language. Regardless of a staff members position, whether a doctor, nurse, dietician, or even someone on the custodial staff, before leaving the room I was always asked if I needed anything or if they could do anything to make me more comfortable. Of course they would need to ask my nurse before giving me anything but, they asked! The staff was always polite and respectful and came to work with their sense of humor. The whole time, I felt that I was a special patient. Of course I was not but, this was how I was treated and how I felt. Truly, I believe that their great care care overall contributed my very rapid recovery. Two of my nurses, Amy and Jennifer were absolutely priceless. They always asked me about my condition and how I felt, in my own opinion. Many evenings they would take time out to just have a conversation with me, not related to my illness, but just on a person to person level. No one wants to be hospitalized but with my recent experience with these great and caring people, this is where I would want to receive my care.

    Haywood Regional Medical Center

    Haywood Regional Medical Center

    2.5
    (25 reviews)
    21.6 mi

    I had Physical Therapy at the Outpatient Center, which was great…read more The problem was Billing. The statements did not explain what I was being billed for (I was seeing a cardiologist and pulmonologist at the same time.) Date of service was always entered as the last day of the month, billed for the whole month. Statement arrived after the listed due date had passed. Statement also came ~4-5 months after my appointments. Lastly, I got a rude text about a bill I didn't pay. I didn't pay it because I never received it. They agreed all my other bills were paid. They mailed me another copy, supposedly, it never came. They didn't email it, they didn't call me, they didn't solve the problem... they just sent it to a collection agency.

    I have had nothing but nightmares dealing with this hospital's incompetent outsourced billing and…read moreinsurance staff. I see several other providers for other services and nobody else has ever had the issues that HRMC has in filing insurance. I have gotten multiple incorrect bills that have either not been filed with my insurance at all or have been sent to the wrong insurance despite my having given them the correct, current insurance information EVERY SINGLE TIME I go to any HRMC affiliated practice. I am waiting on correct bills from 16 months ago because of the number of times I have had to go back to them to tell them how to do their jobs. The amount of hours I have personally had to spend on the phone with them is unreal. I even submitted a complaint to the state AG's office because I could not get a simple itemized receipt from them to submit to my FSA. I am literally changing my primary care provider because they are affiliated with HRMC and I cannot deal with this nonsense anymore. I like my primary care provider and facility, but not enough to continue dealing with this nonsense. The only time I will ever set foot in this facility again is if I end up in the emergency room because I have no other options in this town. For-profit healthcare is a stain on our society. HRMC is a perfect example.

    Photos
    Beautiful tapestries in front, upper lobby.
    Beautiful tapestries in front, upper lobby.
    Front, and I ain't frontin'.
    Front, and I ain't frontin'.
    Empty front desk. Small sign states to call operator for help. She needs to get up front. Faces make a difference.

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    Empty front desk. Small sign states to call operator for help. She needs to get up front. Faces make a difference.

    Cherokee Indian Hospital Authority - hospitals - Updated July 2026

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