There are just some places I have a hard time writing a negative review for. Any organization that…read moreis a place that is geared around providing help to others .... fire department, police, dr, and hospitals are no different. I think everyone's individual experience drives reviews up or down for these types of places. Now that being said, I was fortunate enough to only be visiting at this location and didn't have to come for a medical reason. Staff were all so friendly and directed me to where I needed to go. The medical center was clean and organized. The cafeteria, well was a cafeteria. The food wasn't bad, they have to prep so much food for sooooooo many people, it's a little out of their control what goes quickly and what may be there for awhile. They were friendly and courteous though. I'm hopeful that I don't need to have any medical procedures, but from what I have seen here I would say I'd be willing to come here if I needed something done.

The billing for this facility is horrible. Even the employees say the billing is bad since it's…read moredone out of house. I got a bill in the mail and scanned the QR code. The QR code sent me to a website. The website said I had a zero balance. So naturally there was not anything to pay. Then I get a notice that my bill was sent to a collection agency. So how can you pay a bill without a balance. Seems sketchy to myself. If I can help it I will not be back here for myself. They need to sell to UAB so we can have a decent hospital in the area!

Quick, responsive to my injury & pleasant. No problems at all…read more (That's all I need to say but this needs 85 characters. There you go.)

Atrium Health Family Medicine on John Davenport is a facility to stay away from. Dr. Thomas is a 7…read moreout of 10 and he's the highlight. The all female office staff is rude, entitled, and a joke at their job. If getting you billing right is important don't drive onto the parking lot. Brandy the office manager is complicit in the incompetence and has no control or standards in place to run a " medical" facility. I'm completing this review so other folks don't waste their time. A 1 out of 5 is too high. AMF

This is possibly the worst hospital in the country. The quality of care is so bad that you will be…read moretaking your life in your hands if you show up there. If you are admitted, your doctor will not be allowed to attend you, as no physicians have privileges there. The one doctor on duty at the hospital is not going to be someone who could get a job anywhere else. It is run by and staffed with judgmental people who have all kinds of agendas other than patient care. The bathrooms and patient rooms are not just dirty, they look like they have not been properly cleaned in years. How they pass hospital accreditation is a mystery to me. The food is scant and unappetizing. My mom was served a plate of plain iceberg lettuce for dinner. When she asked for a proper meal the dietician came to her room to tell her that the hospital didn't have the money to provide more than that. Everything about this place needs to be improved, but no one in authority is willing to work that hard, apparently. Jackson county deserves a decent hospital and this one falls far short of that bar. Save yourself, go somewhere else.

Surgery was a success! All staff and employees were friendly and courteous and very knowledgeable!read more

My experience at Marshall Medical North on June 19th was extremely alarming and put my health at…read moreserious risk. I was evaluated during my first visit that late morning/early afternoon and was told to return immediately if my condition worsened. Later that same day, my symptoms became significantly worse, so I returned as instructed. During this second visit, the physician on duty did not come into the room, did not examine me, did not reassess my symptoms, and did not repeat labs despite clear deterioration. The medical record from that second visit states that an exam was performed and that I was "in no distress." This is not accurate. I was sitting on the side of the bed actively vomiting, in severe pain, and visibly unwell. My blood pressure at discharge was 90/43. After being discharged in that condition, I traveled to a hospital in Birmingham, where I was immediately admitted with acute kidney injury and infection. I remained hospitalized from June 19th to June 23rd and required urgent surgery on June 22nd to remove the obstructing stone once the infection and kidney injury were stabilized. I have filed formal grievances with both the hospital and my insurance provider regarding the care I received during the second visit. Based on what happened to me, I cannot recommend this ER and would not feel safe returning. However, I do want to acknowledge that the initial doctor I saw, Dr. John Alves, was outstanding. He acted quickly, ordered the appropriate tests, and made sure I received pain relief. I truly appreciate his care and professionalism. I only wish he had still been on duty when I returned in worsening condition.

This emergency room is as slow as slow can be. Every single time I have had to come here it's…read morenothing but excuses as to why they can't get you in a room. I've been in the waiting room for more than 2 hours with a possible blood clot in my leg with the pain steadily increasing and the dizziness increasing in waves along with being cold and hot randomly. Now they don't have any beds. I literally could've been driven to the Birmingham VA hospital and had this figured out by now but came here under recommendation of its possible severity. If I could rate zero stars I would. After finally getting to the back, the staff was very polite. They asked about my experience in the front and apologized for the treatment. They were fast and efficient.

Literally just called to ask for some information and the lady at the front desk hung up in my face…read moreright after yelling at me ... this place is totally unacceptable

I go to the emergency room in the middle of the night due to pain in my throat and worries about…read morevarious infections in my body. The initial booking process was pleasant and quick, but the moment I saw the doctor I was face to face with the most conceded man I've ever had the displeasure of laying eyes on. Every one of my concerns were met with a "No, you're not." "What made it so important to come in the middle of the night." I left due to the way he was talking to me and I don't think I'll ever return. I was diagnosed with Strep Throat at Riverview 5 hours later. Whoever saw me: Quit your job, you have absolutely horrid bedside manner.

I called to find out what I needed to do to get in. After spending forever on the computer filling…read moreout everything and making photos of everything, I got a message they weren't taking any more patients. Couldn't you have told me that on the phone as I spent 30 minutes trying to get these things completed. Besides that...horrible attitude and very non-caring girl that I spoke with. NEVER would I go here...EVER

We were told they don't do stitches when we showed up. . This was 10months ago I didn't write the…read morereview in the right spot. However this was so bad, I had to make sure to leave the review almost a year later. Much like a previous comment - I would give them a negative if possible. #TheyNeverLookedAtTheInjury

I received the most amazing care from all the Doctors and for sure the Nurses and young ladies that…read moretook care of me during my recent hospitalization! It was superior treatment!

I am currently a patient here. Medically speaking, they take care of you, basically. The nursing…read morestaff were attentive to basic needs like meds and snacks and water, and most were nice people. The hospital itself SUUUUCKS! They seem to be trying to cut cost everywhere. They no longer offer the large reusable drinking cups. Only small Styrofoam cups to fill the garbage with. I reused mine. The usual plastic wash basin, wet wipes, toothbrush, tooth paste, vomit tray type comfort items are no longer available even for those unable to use a bath or shower. I had to get someone to get me some from Walmart. NOW, the food! A meal plate has an extreme amount of shrinkage! Lets just say the amount of food would not provide a meal to my 3 or 5 year old much less to an adult. I had to use the vending machine or have food brought in, in order to keep from having hunger pains between meals and over night. Oh and the food flavor was horrible as well. An EKG was done, but it was unnecessary for my problem. The tech said they are performing one on EVERYONE they can. It was so obviously the hospital was padding the bill because I had no complaint or symptom even remotely related to my heart. I had to ask if it was to pad the bill and they could not confirm or deny that fact, just that it was policy, not orders from the treating physician. More proof of padding the bill. But after doing it they agreed it was really unnecessary for my problem. I will be reporting that as a fraud waste and abuse being an unnecessary procedure, Like changing the oil in a car for a flat tire. As far as the bed, all hospital beds suck. But mine felt like I was sleeping on a hard floor. And good news germs, check out the pic, my room was only cleaned every two to three days. That's not much considering all of the foot traffic that comes in and out of the room. I had a universal precautions class when I worked at a hospital. They taught that shoes, hands, and clothing can easily spread all those things in a hospital and compromise patient and staff health and safety. Shoes pick up human waste, blood, chemicals, dirt and yes germs. They fall off at random points and can at times travel quite a distance as well before dropping off. Due to my poor health I'm sure I will be in a hospital in the future, but not this one! It's gone down hill fast. I was discharged with an undetermined diagnosis. NEW I had to go to the hospital again Dec4. I went to Floyd for the same issue and the ER was full but I was only there 2 hours and was discharged with a diagnosis and ortho referral. Thanks Floyd.

Do you love waiting for at least three hours in an ER bed? Do you love nurses that would rather…read morestare at their phones than actually check on patients, and wait nearly 5 minutes to answer a call button? Would you like to be brought in by an EMT and left in the hallways screaming when only three rooms have patients in them? Would you like to wait those three+ hours and never even see the doctor once? How about have them give you a prescription for something you don't even have just so they can dismiss you and charge insurance. Oh, that prescription will worsen your symptoms, by the way. I have never used this ER, personally. But I have brought several family members and the things I have witnessed are beyond terrible. Dirty floors and walls. Dried blood and pulverized pills on the floor. I watched a woman suffer in the hallways because it took over an hour to clean a room for her. Then they shoved her in the room when she would scream and nobody went to check on her. She hit the call button and a voice came over the speaker asking what was wrong but she couldn't get words out except yelling. The nurse? on the speaker just kept asking over and over what the patient needed. The room was two doors down from the desk. Finally I heard an exasperated sigh, the scooting of a wheeled chair, and the nurse at the door asking the woman if she rang and what she wanted. She told the lady the doctor would be in in a bit, and left her suffering. In the time I sat with family waiting to see a doctor, which never came, I saw two bodies wheeled out the door by the funeral home. Bills were charged to insurance stating that they had seen the doctor, but they 100% did not. The staff threw away my person's samples and when asked to give more- they couldn't. So, my family member was given an incorrect assessment and medicine that aggravated the situation. My other family member went in with a kidney stone. They made him wait for over two hours before taking him to CT. They would not give him any medicine but instead let him suffer for over three hours. Finally, they gave him some heavy medicine (very addictive, probably not the best choice when something could do just as well and not cause possible future problems- but, hey, I'm no doctor). Sent him home to come back if needed. His three+ hours of suffering and only seeing a doctor right before leaving, left a bill of 10K. Uninsured. So, I would say go anywhere else. If you can. These were by far the worst experiences I've ever had in an ER and I have seen some bad ERs!

Under staffed. Patience care in the ER cannot be adequate.read more

I had hip surgery today and I can't speak highly enough of the staff. From the time I came to do…read morepre-op screening until the time surgery was complete we had a great experience. The staff was very helpful with explanations of what would be happening, they catered to my wife and I to make sure we had what we needed, and the biggest thing to me was that they constantly checked in on my wife while I was having surgery (that meant a lot to her). Even the doctor him self (Dr Lawler) checked in on my wife twice to update her. I'd say that the quality of care that I received was excellent today. So a big thank you to the staff that cared for me at Stringfellow!!!

I had two surgeries done by Dr. Stremmel here, and the staff are very nice. It's a very clean…read morefacility.