Tonya Bridges is the best! I would recommend her any day of the week! I was the first time mom and…read moreshe helped me through everything and was upfront and honest! She not only was part of my medical team she became a friend during pregnancy!

Professional, caring, very knowledgeable. Wonderful nurse practitioners, Lori Ponder and Kelly…read moreHarbin. I like Dr. Douglas, too. Very pleased to have found them. I have been with them for at least 10 years.

I have to longing to my yelp account and write this again, be careful guys!!…read more This place is ripping people off!! They will tell you something first and charge you a different amount for extra treatment after, no matter you want it or not, no matter you get treatment or not, they will charge you!! If you don't pay they give your bill to collections!! It happened on me already please don't be the next one. They already messed up my credit score unless I pay for a treatment which I never got!! I hope this message will help you guys. But at same time I know that most patients there are old and innocent and that's why they ripped off people. I spoke with front desk Mrs Barbara today, she is a very nice lady, she listened the whole situation from me and try to do the best to help me, but this hospital won't fix their mistakes and insist to charge me for a treatment which I never got. She told me she is doing her job and there is nothing else more that she can do. This place sucks for real, I told her a great example that imagine you are coming to my store to shop, I told you 400$ first then charge you 800 later. If you don't pay me I will give your bill to collection. Easy money so nice. This is what happened on me I hope nobody goes to this place and be set up like me.

Have been coming here for over 25 years and it has been on the steady decline for the past 5 years…read more People IN PAIN are kept waiting HOURS just to see the doctor when they have appointment times. The doctors are rushed and have zero interest in the details of the situation, just what do YOU want done? Epidural, stimulator, surgery. YOU decide. ?!?! And then... THEY OVERBILL THRU 3rd PARTY BILLING! There are NO explanations of benefits, just a charge for NOTHING!! You have to go thru God & Congress to get them to refund it. The insurance commissioner is getting a call.

The staff here is amazing! They have been helpful not only treating my needs but suggesting…read moreresources through the VA. I work in healthcare and the care I have been given has been top notch.

The Rome VA has by far been the worst one service wise i have ever been to and i have been to the…read moreVA in Tomah. The front desk of the rome VA is inept and when i got appointments to refill meds FOR MY HEART the Doctors never showed up.

My first visit with Dr. Bob was longer than I had spent with my previous doctor@4 visits/year for…read more3-4 years. Previous doc walked in, looked at my chart, wrote new scrips (high BP) and if I wanted to discuss anything else, make an appointment! Dr. Bob discussed my family medical history- parents, grandparents, uncles, aunts, and siblings. Only then did he proceed with a thorough exam, Rx review, and due to history of heart problems, gave me an EKG right there in his office and went over it with me before I left. If I call them sick, they have never failed to see that same day. If something comes up last minute and I can't make a scheduled appt. I have never been charged. I have gone in for check ups and before leaving, he would say "Anything else we need to look at today?" and I would tell him about a concern I was having and he would come back and check this out, too. I don't just consider him my doctor, I think of him as my friend. And lest you assume I was paid to write this, he has too much integrity to even think of asking a patient to do that!

While experiencing the worst pain I've ever experienced in my life, I was sent to Summit, Rome for…read morean MRI. I don't know why, but I have to assume that there are no working MRI machines in the entire city of Woodstock, GA. The test was abruptly halted by the MRI Technologist. The concern by the Tech was substantiated. However, the issue could've been resolved with one phone call. Instead, I was sent on a 2.5 hour (1 hour drive each way) mission to retrieve a letter stating that I could move forward with the MRI, and I was never in any danger. Subsequently, the letter that I retrieved and presented to Summit Rome, was heavily scrutinized for validity by the MRI Technologist, at Summit Rome. It's as if the Tech didn't think I would return with this document. All the while, still in excruciating pain. Upon completion of the MRI, I was advised that the test result would be available for me to review via MyChart, on or around Nov 6th. Today is the 18th, and as of noon today, and several unproductive phone calls to the Summit staff, I still had not received the MRI test result. I would eventually find out that the information regarding the availability of my MRI test result, was not accurate. I contacted Summit, Rome via their website messaging on 11/13/25 @ 3:30pm for assistance, no response. A while later (also today), my primary Doctor's office took ownership of the situation, and made things happen for me. Because of their effort, I was finally able to receive and review the result of my MRI, and share the result with my Doctors. I cannot aptly describe the amount of pain and aggravation that I experienced on the day of this MRI test. There was absolutely zero concern for the intense pain that I was in, and no offer of assistance to retrieve the document that could've easily been retrieved by the Summit Rome staff, while I was physically there in their office. In addition, having no medical background, I have no understanding of processes, protocols, and procedures with regards to accessing, retrieving, or reviewing my personal medical records. My Primary Dr's office explained that I needed to give Summit, Rome my permission to fax my results to my Dr's office in Woodstock, GA. I don't live in Rome and it makes zero sense to travel there when the results can simply be faxed. As I spoke to, and explained this to Summit, Rome today, I was told, "that's not how this works" by an employee of Summit, Rome. So now instead of just pulling up the test results in MyChart on my phone (which was wrong information), I was expected to drive an hour one way to get a piece of paper, in 2025? I don't think I need to explain that this was an unsatisfactory response. The runaround that I experienced was unsatisfactory. My advice to Summit, Rome is this...when someone who has health insurance is in the worst pain of their life, this is not the time to turn your back on them. You work in an industry driven by people who come to YOU for HELP! Compassion should've driven someone in Summit, Rome to at least try and source the information, so that I as a patient could've had the MRI, and made my way back home so I could rest and recover. But instead you fell asleep at the wheel! You caused me more stress, pain, and aggravation. You showed no interest in helping me. You ALL wouldn't have a JOB otherwise. In the end, my experience no matter how well documented or not, was the absolute worst. Why not quit and find something else you can do that doesn't involve sitting on your ass and collecting a check for doing as little as humanly possible? There are people who care about other people, and got into the health field for that reason. Why don't you hire THOSE people and have them run your tests, and manage your office? If that's not working for you, how about you TRAIN your staff to find ways to HELP people. Even if it involves taking an extra 30 seconds of your time to help YOUR customers? I'm trying to be nice about it, but I wanted you to know the kind of headache you caused me when visiting your office, and the COMPLETE lack of communication and followup!!

I have been to so many pain doctors then found Dr Patel. He will sit and listen and tries…read moreeverything instead of pushing pain meds. He knows what he is doing. I have had so much improvement since going to him. I just had a Viadisc procedure for lower back pain. I can now stand and walk. I would highly recommend him if you are tired of pain meds and want relief.