Receptionist was very rude. I would not recommend using this clinic maybe the other one down the…read morestreet would have more kind and understanding people working for them.

Way over priced care expecially when they see you have health care insurance…read more And super slow. Running tests that were not needed.

visited Piedmont Urgent care on Turner Mcall Boulevard on 01/17/26 with my 94 year old father. The…read morestaff was very nice and friendly. The nurse came in and listened to my dad and myself. She was very helpful and understanding. The doctor was also very pleasant and gave my dad the attention he needed. We left knowing what the problem was and was able to pick up his medication from Walgreens .

Visited on 02/23/2025 . Have ear nose throat infection. The woman came in the room asking me…read morewhich test I wanted. I said I don't know the usual whatever she made me lose some test so I told her just flu and strep she said those were negative and they use a rapid test too for flu and so they're not they're not accurate. The doctor came in to say everything looked all right with his hands closed. He didn't do nothing. he just sat there and so he wouldn't give me anthing except allergy OC . I continue to suffer for three more days till I got where I could drive to the doctor. My husband was working and I was too dizzy to drive but the infection kept coming out and it still shows up on test everywhere but there. . Otherwise he was against giving me anything and I came home and my throat kept hurting, and I can't wash it out and using over-the-counter medicines like my friends told me and it eventually started blowing out thick, nasty yellow stuff in my ears hurting. I was too dizzy to drive to my regular doctor and so I had to wait two days And then go, but I have an infection and why these people can't see it because they didn't. they did not test me or the test were no good and they shouldn't ask somebody that's non-medical what to be tested for I'm very displeased with this location is the one on Turner McCall Boulevard in Rome, Georgia. Don't waste your time. Don't waste your money. They got plenty of workers comp people coming in. I guess that's how they stay afloat cause if you need help you gotta go somewhere else.. I'm serious. You can have anything and I'll say nothing's wrong with you. They did nothing for me. They're terrible. I will never go to any urgent care again especially this one.

Quick, responsive to my injury & pleasant. No problems at all…read more (That's all I need to say but this needs 85 characters. There you go.)

Atrium Health Family Medicine on John Davenport is a facility to stay away from. Dr. Thomas is a 7…read moreout of 10 and he's the highlight. The all female office staff is rude, entitled, and a joke at their job. If getting you billing right is important don't drive onto the parking lot. Brandy the office manager is complicit in the incompetence and has no control or standards in place to run a " medical" facility. I'm completing this review so other folks don't waste their time. A 1 out of 5 is too high. AMF

This was the nearest open 24 urgent care on my search options that was not the emergency…read moredepartment as other locations for urgent was closed. I glad they were ope and made appointment online on way to the clinic. The place was clean, organized and front desk helped explain everything up front including exactly how much everything cost and short quick strait to the point patient form. I got back to the room quickly waiting less than 20th an and the entire visit took less than an hour to get everything done. Although it was little set back to have to lay out of pocket, I know it would be much cheaper than going through insurance or having the headache of getting a bill later. The staff was nice and helpful. The staff were knowledgeable and gave plan of care that made sense and reasonable explaining of why they are using these treatments. Will keep this place in mind and recommend for future use.

DO NOT GO HERE!! No insurance accepted at all, $90 co-pay. That alone should make you look…read moreelsewhere because this is the first time I've ever had that high of a co-pay, let alone not accepting ANY kind insurance. The employees were nice enough, but they try to tack on any extra charges they can, so if you are going to go here then be firm in what you are and are not willing to pay for before you take any tests or x-rays. It would have been too expensive to get antibiotics when I went, so I just got treatment for my asthma and left. I would only go here if it is literally your only option.

Customer service is terrible…read more 2 days in a row coming to this facility and still cannot be seen and came before they closed but doctors have seen a certain amount of patients so they not taking any more at an urgent care!!! Simply ridiculous! Two days in a row!

Had an appointment and didn't get taken back for an hour, then waited 30 minutes for a doctor to…read morecome in, then after 25 minutes had to leave the room and remind them to swab me for Covid/flu tests. Ended up being there for over 2 hours. Go literally anywhere else At least the lady at the front desk was nice and helpful.

Miss Stacy was very helpful and professional. I was helped with great customer service and was…read moresatisfied.

The care I got was great, fast efficient and clean. Great experience overall mynew place to keep…read moremy health in order since I'm new to the area.the office was clean and I felt comfortable as soon as I walked in.i was treated for inflammation in my foot and was given the type of care that was personal and made me feel like the Dr cared.. thank you.

Second time visiting and this place is awesome! Quick, friendly and aren't afraid to treat you! Dr…read moreAndrew Thornton I wish was my primary care doctor!

I easily scheduled an appointment online and filled out all my info before arriving. The staff was…read moresuper friendly! I was in and out in 30 minutes.

I have been going here for years, for many reasons, and they've always been accommodating and kind…read more I have chronic issues and last night I had to go for the second time in 7 days, the nurse was rude, the dr came and in and basically told me go to the ER. NOTE: which the dr who saw me a week before (who was amazing) said come back if you aren't better so I did. The dr I saw last night was dismissive, did not care what I had to say, the charge nurse was even more rude , I told her I was just doing what the previous dr told me to do and she said it varies with providers MAAM. so all that to say. trust your gut if you don't like the provider that has been assigned to you. advocate for yourself!

I am told there is an hour wait when I show up. After I waited over an hour and was told I am "next…read morein line" multiple people get called before me. I am writing this review while at over an hour and a half of waiting and 30 minutes since I was told I am the "next in line". The front desk will do the bare minimum for you. I changed this review to 3 stars because of the great doctors that work here. The front desk is at a DMV level of service.