The Ann Arbor store has NOT had my online order ready twice now. I made my order on a…read moreSaturday...they acknowledged receipt of my order on the same day. I did not get confirmation that my order was ready until later on Sunday. So, today, Monday (one day later) I went there to pick up my order and they had dropped it from their system because evidentally I only have 36 hours to p/u an order or it gets dropped. By my calculations, since it wasn't ready till Sunday and I picked it up on Monday, I was within only 24 hours post email notification to pick up my order. NOBODY at that store was the least bit apologetic. I told them I still needed my order. A female let me in the 'sales' area. She said absolutely NOTHING. I expressed that I did not understand why this order was dropped. Again, she said nothing. After I paid she basically walked away. I asked her if she thought an apology was in order and she said "No, I'm not going to apologize." REALLY? She is a young person with a huge attitude, dressed inappropriately for the workplace, and total lack of professionalism. I will NEVER go to that location again. I suggest to EVERYBODY that you choose another business to give your money to. Don't use Lume!!!

Best vapes in the area! The Gold Label live resins are 5/5 stars Nigel 2as a knowledgeable tender…read morethat offered a couple great recommendations from our desired profile.

Being in the Cannabis industry in Washington state I like to visit other stores when I travel . I…read morehad the joy of going to Winewood Organics in Ann Arbor and I was astounded . It was almost like a farm stand with every kind of cannabis product beautifully made right there. The Vape cart that I purchased was smooth, clean, and very effective . Chef's kiss and five stars Winewood organics!

Prices too high. Herbana right down the road has organic half ounces by Grown Rogue for $35…read morecompared to $150 at Winewood for top shelf. Charging 4X the price is ridiculous

Went in looking for half an oz with 40 dollars in cash. they said the cheapest option was 40.80 but…read morethey'd excuse the 80 cents for me. very appreciative, scanned my ID quickly and went on my way. Nice service and variety.

I loved Herbana because its a great option for affordable products any time and I love a reliable…read moreprice. I loved it so much that when my friends from home came to visit I suggested they visit to see how great it was... But I was honestly kind of upset this past time and embarrassed by my recommendation with the service I got from Katie M. My girlfriend and I brought in our best friend for the first time and we were buying in bulk. My girlfriend went to buy some carts after picking out some wax from the store's brand. When I told my girlfriend that I didn't want to purchase Herbana brand Levitate for their carts because I have had them BREAK IN MY PENCIL CASE, Katie seemed to have an attitude and said "So you don't want to buy our brand?" and then when my girlfriend responded we had issues with them shattering she sarcastically responds "Well they are glass so if you drop them that happens"... Buy 10 grams of wax and half an oz and get treated poorly like we are incompetent for not liking their brand. Sorry we aren't interested in you upselling something that's not worth my money. Honestly when you are representing products like that, the ability to receive feedback from customers without being entirely condescending is appreciated. Left me really displeased with my visit. Thankfully I'll be leaving for the summer and can take a break from this place. Everyone else I have interacted with there has been very positive and fun to interact with. But my friend left upset by the experience and I regretted convincing us to stop. This experience alone is why I am giving it 3 stars instead of 5.

amazing experience, great prices and deals they have everything and the employees are very…read moreknowledgeable and helpful

This place sold my boyfriend an empty can of nitrous and he went back five minutes later and they…read morewouldn't refund his money or replace the nitrous so we couldn't even make our whipped topping ​:(

I wanted to return a defective device that physically harmed me and the employee Beth said there…read morewas nothing she could do and no returns. I understand the position she was in however she claimed to be giving good customer service to us while not doing so. I understand the manager is not in until later and I may not get a refund, however that employee offered no sympathy or help at all and that is not good customer service. She could have taken my name and number and tried to contact a manager or even write my name down for some kind of return. I understand no returns, but put a sign up and let people know.

great grill food. great service. what else is there to say, except I have to have 85 more…read morecharacters to post this so blah blah blah

New owners are not nice. Food is not good! When Mike owned the place atmosphere was nice and food…read morewas great. Pizza were always amazing. Now they tastes below average.

Typical party store... it's kinda of hidden from the main road, behind the Plum Market. The place…read moreis linked to a restaurant, recently they opened up the area so you can actually access both stores from either building. They have large selection of drinks - both alcoholic and non.... the cashier that helped me was friendly and I had no issues.... prices are little bit on the higher end... but hey, when you are in a hurry, party stores are always great place to stop by, especially if you don't want to deal with hassle of parking, walking in, waiting in line for cashier, etc. at one of those large retailers.

Wolverine Party Shoppe saved my New Years Eve!…read more During the mad-alcohol rush of that day, I visited two grocery stores in search of a bottle of grenadine as part of a host gift (a shirley temple kit for my non-drinkin' friend.) Both grocery stores were sold out. On my way home about to give up, I saw this place and stopped on in. Even though it was busy, workers inside were very helpful. I got pointed to their selection of grenadine. There was a small bottle that worked out perfectly! In addition to mixers, wine, and liquor, I now stop on in here for their large selection of craft beer, mainly from Michigan. Prices are reasonable. For the selection, convenient in and out nature, friendly and helpful workers, and having what I need in stock, Wolverine Party Shoppe is worthy of 5 stars!

Called about a vape and said haven't sold them in 10 years and hung up and was calling about the…read moresprinkler drop 2

Very good people I met the three owners brand new business lowest prices in the area on coils good…read moreselection and still growing will definitely go back