Man who waited on us was quite knowledgable and helped us find what we needed. I checked his web…read moresite for the part I needed and it was $20 but got charged $35 for it in the store. Also had to endure a little put down and sarcasm after pointing to a part that I thought was the one I needed but it was not; no that is not it would have been a nicer reply. However, if you are in need for a part, they probably have it.

They were both knowledgeable and helpful. I don't know what else to say to reach the require 85…read morecharacters.

The people are so helpful and make sure you have everything you need and seem so happy to helpread more

My CPAP elastic head gear broke in middle of the night. Since we were in NC in OIB, I Googled CPAP…read moresupplies and Family Medical Supply came up. I headed over there after they opened at 9AM and the employees are so, so, so nice and helpful!! I was able to get the correct elastic head gear and they even installed it. Highly recommend Family Medical Supply!!

Sandy, Tess, and Donnie were great to work with. Sandy…read moregreeted me at the door with a temp check and make sure I had my mask, She checked me in and helped with all the paperwork. Donnie got the billing going and Tess gave me a through instruction on how to use my equipment. I was very impressed with the time and care they took with me. Highly recommend Family Medical Supply in Jacksonville NC

Madison is the best!! I am tasked with getting my elderly father's medications together week to…read moreweek. NO WAY I could have taken this on without her help! She is truly one of a kind! Love this drug store because of her customer service and kindness.

Friendly, professional and systematic, the pharmacist helped me get emergency medications when my…read more2022 Christmas holiday flights were canceled (along with hundreds of thousands of other Americans). The pharmacist carefully reviewed my prescriptions and prescription history and managed to provide a few days additional supply, reducing my anxiety and protecting my health. Note: this pharmacist provided more meaningful information about my prescriptions - purposes, benefits and risks - than my general physician has in years. I deeply appreciated the primer on medications that I have taken for years. Thank you! Of course, I found some other affordable tourist items while waiting for the prescriptions to be filled too. This drugstore reflects the generous hospitality and slower pace I have often found in Carolina Beach and the Wilmington area.

I stopped at the Mobility Center to replace the caps on my walker. I didn't realize but I had…read morespares taped to my walker (it had not been used for several years and I just needed it for the next couple weeks). When I realized I already had them, Scott replaced them and when I asked for more advice about wear and tear, he told me to get tennis balls and told me how to install them.. All this was gratis! They have moved around the corner from their former location so still convenient to find. Highly recommend them with great customer service!

So, I am disabled and use a wheelchair 90% of the time. I have many chronic illnesses (diagnosed)…read moreand require my chair for any freedom. I have Medicare and am in need of a new/better wheelchair. I called Mobility Center because of the quote from the CEO/Owner on the website stating that "with over 20 years experience in the Home Medical Equipment industry, I can help you navigate the path from getting the necessary documentation from your physician to choosing the right equipment to insurance/medicare billing and/or financing, and finally getting you going again ... Fast!!!." Well, that did NOT GO WELL!!!! I was told immediately that they do not accept Medicare, although it states it on the website. So, I let the woman who answered the phone know exactly what the website said and what the Owner had written. She put me on hold and Mitch, the owner, got on the phone. He was extremely rude, told me it was a case by case basis..HUH?!?!? I found him extremely insulting. He also asked where I found the information I was reading to him, that he had apparently written himself a while ago, and didn't remember. He tried to talk in circles about what "navigate through physicians and Medicare/Billing" means. I may be disabled, but I am not an idiot! He finally said he could not help me! More like WOULD NOT help me. Why do people get into this business if they aren't in it to help people?!? He made me feel horrible. After he said he couldn't help me, I asked if he knew anyone that could, and he said no! How is this even remotely ok?!?!?!? The thing is, it's NOT OKAY! This is why I am leaving this review; I don't want anyone else to have to be treated this way! I called someone I know in Virginia, where we moved from, and he is amazing!!! I let him know what happened and he was so incredible! He called me back with an actual reputable place. It is in Wilmington, NC but I am so ok with that! I would rather my husband drive me farther and be treated with kindness and compassion, than deal with this place. (not that I have a choice, unless I want to go get a wheelchair off their showroom floor) I need a wheelchair fitted for me! The website says they are BOC accredited, meaning they are helpful with Medicare and those things....Well, I strongly beg to differ. I would not recommend this place if you are actually disabled and have medicare for your mobility aids. I would also give this place a negative, if I could. Simple kindness goes a long way! Not cool, Mitch, not cool!

As a client of this business when it was under their old name (Essential Medical Supplies), I was…read morethrilled to learn that they'd opened up a new location! This store has a good variety of durable medical supplies, orthopedic and diabetic shoes, braces, walkers, wheelchairs, scooters and more! The owner was on site when we went in to check things out and we loved how attentive and genuine he was in helping us learn about the store and their services. Parking is available in the front lot, or around back of the store. There are two wheelchair accessible spots out front. The store is open, bright and very clean, with room to easily maneuver a wheelchair. Items are clearly marked and the staff are kind, patient and willing to assist. They make the process of selecting diabetic shoes so much easier because they take care of all the paperwork with your doctor and your insurance company, and they are the only store of its kind who travel to clients anywhere in South Carolina! You also have the option to go in and buy items out of pocket if you choose, at reasonable rates. This location is conveniently situated accross from the hospital and next to a medical clinic.

I searched for over 2 weeks for a place that would accept my dad's insurance for a pair of diabetic…read moresneakers. With the help of his home nurse, we found 97 Cares. We took the hour drive to Florence, and it was well worth the trip. Samuel went above and beyond the call of duty for us. From the moment he greeted us at the door. He was friendly and courteous and had a great sense of humor. He took his time with my dad. Explained everything he needed to know about diabetic shoes and fitted him perfectly. He quoted us 4-5 weeks before they would be in. A week later, he called me and said they were there! He also made the trip to our home to bring them to us! I enjoyed the rime he took with us and made us feel important. We will be using 97 Cares for all our medical equipment needs.

I have been trying to get a CPAP machine for a month. Apparently the lady I talked to the first…read moretime didn't give the correct fax number for this office. So, we are one month past and just got the paperwork from the doctor four days ago. At that time I was told it would be sent to the Respiratory Therapist and to expect a call. What I wasn't told is the Therapist is on vacation, the insurance company has not been notified and I will continue to wait for my CPAP. It is beyond comprehension that a medical supply company can not or choose not to provide timely care. I use my CPAP for more than sleep apnea. I need it to open my airway when it collapses due to bronchial malacia. This is a life threatening condition!

Many thanks to Earl for helping me get the equipment I need quickly. He was beyond friendly and…read moreextremely helpful. Could not have had a better experience with this company! Thank you Earl!

The staff is super kind and helpful. The customer service team is very responsive. Very happy with…read moreour experience so far.

From the owner: US Med Express has been supplying high quality medical products and offering superior customer…read moreservice since 2004. We specialize in Incontinence, Urological, Enteral Feeding, Ostomy and Nutritional Supplies. We participate with Medicare, NC Medicaid and some other commercial insurance companies. Our Showroom features a variety of Lift Chairs and Mobility Products.

This is the best pharmacy in town. They call me on a regular if they have an issue with any…read moreprescription. They go above and beyond I give them 5,000.

The best pharmacy experience I have ever had. Knowledgeable, courteous staff that are 100% customer…read morefocused.

OMG, I have actually never had an açaí bowl as amazing as this place. It is delicious. Pricing is…read moreamazing for the quality you are receiving. Everything is fresh!! Not only are there products amazing, their staff is absolutely delightful. The manager (Crystal) is the sweetest person ever. We will definitely be back very soon.

Great acai bowl. Ordered the "Main Street bowl". Friendly and helpful service. Next time I'll…read moreorder a sandwich.