Before I go too far, let me say, their product and installation was great. They did a stand up job…read moreinstalling a monarch Mark 1a hand control in my auto, and they repeatedly told my husband, my son and myself that these controls were transferable to any vehicle that we may purchase in the future... We would just have to change the mounting plate and perhaps a few other parts. After buying a new auto I called to get a quote on transferring the controls. I was told they were not transferable by the same salesman who had sold them to me and had told me multiple times as we were buying them that they were. He told me he never said they were, that his boss told him he could not tell anyone that they were transferable. The controls are vehicle specific. I began to question if he had indeed told me that originally but my "witnesses" said he did say they could be installed into another automobile. Once he had stuck me down he never said that, he told me I would have to buy a new set for $1600 (it was a lil more than that). I asked if there was a trade in program since I wouldn't need them anymore. He said rudely, *no, he didn't them either.* After that I told him thank you and we hung up. I then googled the product and seen they have a 5 year warranty and are transferable. I called the company that makes them (MPS) and spoke with a young lady that cross referenced the item and told me they were transferable and would only need a new braking rod and mounting plate. She also referred me to a company in Murrell's inlet SC (mobility supercenter) that could remove and install them. So, to save yourself about $700 in the future, I would suggest driving the extra miles and purchase from Mobility supercenter especially if this is for a young driver who will be changing automobiles a bit more often between high school, college and adulthood.

This is just rating my contact so far with Family Medical Supply, which has gone no further than…read moresetting up an appointment to pick up a CPAP machine. I deducted a star due to an unusually long wait for a person to pick up the phone. However, once I actually got someone to pick up, I could not have had a more pleasant experience. I will come back and update this once I go to the Jacksonville office on October 9th to pick up my CPAP.

Staff were helpful with new cpap. The lobby needs cleaning and new carpet. Empty card board boxes…read moreneed to be taken out.

Fellow or should I say the most horrible speaking guy name Allen called regarding another…read moreindividuals debt. Called my cell phone 18 times yelling about a debt owed by another person. I called main number in another location spoke to a Cassidy very pleasant - told her what took place. Advised her every debt collection act has been broken. I am proceeding with a law suit if nothing gets done. I am holding for a call from the owner William Grice ..Rita Marianna

Company denied oxygen care for my 87 year old mother after she had left her doctor and her doctor…read morefound she needed oxygen immediately. Her doctor prescribed and had sent supporting information for oxygen to Coastal Carolina Respicare numerous times before for other patients (and found that they found to be adequate). I went back to my mom's doctor's office and they said they do not know why Coastal Carolina Respicare was denying coverage because they information they sent was what they send for all their patients. The information was also found to be adequate by a competitor, who we contacted after Coastal Carolina Respicare denied her oxygen and were willing to deliver oxygen even while being 25 miles further away from my mother's home. Do not do business with this company.

The people are so helpful and make sure you have everything you need and seem so happy to helpread more

My CPAP elastic head gear broke in middle of the night. Since we were in NC in OIB, I Googled CPAP…read moresupplies and Family Medical Supply came up. I headed over there after they opened at 9AM and the employees are so, so, so nice and helpful!! I was able to get the correct elastic head gear and they even installed it. Highly recommend Family Medical Supply!!

Wonderful HONESTY store. Spoke with the older lady she is so honest and straight forward. Will not…read moretalk you into an item just to make a sale. Helped set up my father's walker even though if was bought elsewhere. Told us the facts about walker's and did not try to sell us something we did not need. Thank you

My husband and I visited Myrtle Beach on August 16-21. Due to my disability we rented a three…read morewheeled scooter for the week. We had spoken twice prior on the phone to either an employee or manager to make sure that it would fit in the trunk of the car and that we could manage the weight of it. We were assured that it was not heavy and very easy to use. When we arrived at our hotel on the 16th, it had been delivered but no one was there to show us how to disassemble it or use it. A video was supposed to be provided and it was not. A young strong hotel valet tried to help us figure out how to take it apart, after partially taking it apart, he couldn't figure out the rest and it was way too heavy for him or my husband to lift. We are both 77 years old. Realizing that we couldn't use it, we drove to the shop the next day and explained it to their repairman who was the only one working that day. We explained that we wanted at least a partial refund of our $289.90 payment since we hadn't and couldn't use it. Later the manager called us and refused to give us any refund at all. She said, "You signed the contract" and wouldn't give us any refund at all. She had misrepresented what the scooter weighed and left us to our own devices to figure out how to disassemble or use it. This is no way to treat elderly people who in good faith trusted this company. Beware of this company if you yourselves are elderly and in need of a scooter for a disabled parent while on vacation or anytime That customer service is shameful. Remember young lady, you with the grace of God, you will grown old someday.

Madison is the best!! I am tasked with getting my elderly father's medications together week to…read moreweek. NO WAY I could have taken this on without her help! She is truly one of a kind! Love this drug store because of her customer service and kindness.

Friendly, professional and systematic, the pharmacist helped me get emergency medications when my…read more2022 Christmas holiday flights were canceled (along with hundreds of thousands of other Americans). The pharmacist carefully reviewed my prescriptions and prescription history and managed to provide a few days additional supply, reducing my anxiety and protecting my health. Note: this pharmacist provided more meaningful information about my prescriptions - purposes, benefits and risks - than my general physician has in years. I deeply appreciated the primer on medications that I have taken for years. Thank you! Of course, I found some other affordable tourist items while waiting for the prescriptions to be filled too. This drugstore reflects the generous hospitality and slower pace I have often found in Carolina Beach and the Wilmington area.