I have been going there since I was less than a year old. I recently started a new job and am…read moreunable to take off of work to be seen, therefore I went to the after hours which went great the first time. However, I scheduled another after hours appointment for the same illness that keeps coming back and 10 minutes before my appointment starts they call to cancel my appointment saying I cannot be seen and will need to reschedule for an in hours appointment. They were unable to accommodate me even though I was feeling awful. I had even paid the $55 after hour fee already, which was a hassle to get a refund for. I think it's unacceptable to be treating patients this way who have been seen by the same office for years. This was also after many hours of back and forth conversation on the portal app, which got me no sense of help/relief.

Disclaimer: This experience reflects an interaction with one individual and not the entire…read morefacility. The medical staff has consistently been excellent, and I would confidently recommend Dr. Gonzalez and her team for their quality of care and professionalism. I am writing to share a recent experience that I believe warrants attention. Front desk staff are often the first point of contact for families, and that interaction sets the tone for care. I called Treehouse Pediatrics to schedule an appointment, initially under the impression that they also functioned as an ER. I quickly realized they provide after-hours care only, which I understand was my mistake. However, during the call, I explained that my daughter had been completely fine in the morning and suddenly could not walk, her legs were shaking, she was unable to move, and she was crying. Naturally, this was very concerning. While the staff member initially seemed attentive, her demeanor shifted as I continued providing context. When I mentioned my daughter had ant bites, simply to give as much information as possible, she responded by laughing and repeating "ant bites?" in a dismissive tone. No one expects to be laughed at during a high-stress situation, especially when seeking care for their child. That response felt unprofessional and lacked the empathy expected in a pediatric setting. As a parent of two, I do not seek care lightly, especially in moments of distress. No parent should feel dismissed when advocating for their child's health. Ultimately, we chose to go to the ER and canceled the appointment. I have requested a call back from management and would appreciate the opportunity to discuss this further, including providing a timestamp if the call was recorded. I share this feedback with the hope that additional training and guidance can be provided to ensure all families are met with the compassion and professionalism they deserve.

This review is for the front office. I had a concern that was addressed and resolved quicker than I…read moreever imagined. I was dreading the thought of having to follow up continuously. I am grateful for their professionalism!

Tiffany and Katie are absolute angels! We've been coming here for 3+ years and my kids are so…read morecomfortable with both doctors. They both treat my kids so kindly and talk to them independently. My kids actually look forward to going to LHP. Scheduling sick visits is easy too and we are usually in that same day and within a couple hours with any type of issues. Thanks LHP for being the best!

Update - we are now at our 30 month checkup and we have loved working with modern pediatrics. they…read morecontinue to be available, reliable, and attentive. -- We've had two visits so far and could not speak more highly of the practice and their practitioners. Everyone has been super friendly and helpful with our concerns as first time parents. Would highly recommend, especially given they come to your house! Love that we can message with the practice over an app and get a response within the same day.

We are so grateful to our friends for referring us to Modern Pediatrics. We started out with their…read morefree new parent classes which I highly recommend- great, research based information & concise/to the point. Our son was born 5 days ago and we have felt set up for success through all the clear communication and helpful information. We had a bad scare a few nights ago and the immediate call/text access to a provider was extremely reassuring. They gave helpful advice and set our minds at ease. We had our first visit today and the NP, Erin, was so friendly and knowledgeable. The convenience is truly unmatched and we were able to show her a few things directly in our home that we had questions about. So happy we found Modern Pediatrics :)

We've been taking our son to see Dr Beall since his very first doctor's appointment right after he…read morewas born, and we could not be happier. She is patient, kind, and thoughtful. As our son has gotten older, she takes time to explain all procedures to him. She starts each appointment asking us what questions we have, and takes the time to answer all of them. I truly can't recommend her enough.

LET THIS STORY SINK IN BEFORE YOU CONSIDER THIS DR OFFICE FOR YOUR CHILDREN…read more They refused service to my child who was sick and needed to be seen urgently according to their OWN NURSE & they admitted to making a clerical error totaling $37 that was literally the cause this refusal! We had been a patient for years & suddenly got a $37 additional charge I didn't recognize, so I called. They said they would ask the dr why & call me back. They never did & a few months later I got a bill. I called & they said they sent a certified letter (which felt crazy). I never received this letter & they couldn't find my signature or any proof. They said it must have been lost. I asked why they never called or emailed like they do for everything else - they had no answer. I didn't like this situation now, it was very fishy - but went ahead and paid that $37 just to end the madness. Fast forward to this morning- my child was very ill - I called & talked to their nurse who said they needed to get in urgently - to scheduling before confirming the appointment they brought on a manager who said they decided that day I paid that $37 to allow my kids 30 more days of access & then refuse to treat us. She admitted they never told me of this 30 day deadline & that she was a recent hire & the old team left. I told her I didn't think I could even get my child into another doctor so quickly so she said she would ask if they could make an exception right then to do an appointment at this urgent time and she would call me back. She NEVER called back! This is UNBELIEVABLE, ILLEGAL & grossly IMMORAL to refuse to see a child patient (with no notice) because of a cheap clerical error that they admitted to! This left me with no option but expensive urgent care! I'm looking into taking further action now. If anybody wants to put this story in a movie or anything, I have actual proof to back it up I don't think anyone should trust them with their children or money. Even if you've been a loyal customer for years- watch out- apparently they don't care. Do not support this dishonest practice!

I don't usually leave reviews. when i do, it's usually because something is so bad--I need to warn…read moreothers. But in this case I feel compelled to leave a glowing review. I cannot recommend Dr. Van highly enough. I've never felt more comfortable with medical care/advice for my two children than i did with her. High EQ, super high IQ + data driven, and just cares about the wellbeing of the kids she sees. Not going to lie, our first appointment was borderline intimidating -- Dr. Van can sometimes speak fast, and drops a lot of knowledge on you in a very short period of time. But, she is extremely thorough and her standard of care is top notch -- exactly what your children deserve to help them thrive! I now have an even greater appreciation for this as we moved and had to switch providers multiple times. Sadly, I have yet to find someone that I feel is a thorough and knowledgeable as Dr. Van. I see some negative reviews about the office. But frankly, I never really had any issues on that front. and even if I did, I'd still recommend you run to Bee Well.

Our pediatrician recently retired and she recommended we go to Dr. Van at Bee Well for future…read morepediatric needs. Wow, I am simply stunned at the wonderfulness that is Dr. Van. My kids are smitten with her-she has that "I-am-doing-what-I-was-born-to-do-and-I-love-it" quality/ "kid-whisperer" thing that is so rare to find in such a remarkably knowledgeable doctor. She is patient, genuine, thorough, kind, and her dedication to providing the best care for both kids and their worried parents is incomparable. (Another plus for us "worried parents" is that she utilizes their healthcare portal to provide resources and detailed information that was shared/promised during the visit-this will be so helpful if specialists are needed in the future). We love Dr. Van!!!! 10 stars!!!!

Our kids have been under the care of the doctors and NP's here for many years now. We started…read moreseeing Dr. Temple before this became Texas Children's. It was wonderful then but even better now that it's in network with that hospital system. It's really great to know my kids are under the care of someone whose kids are a part of the community as well. All my kids love the staff here and never had an issue when I tell the we are going to the doctor because they all make them feel safe and loved.

I just wanted to give a huge shout out to Dr. Grant who is kind, reasonable, and always give sound…read moreadvice. She never tires of seeing us for sick visits with my daughter & former preemie son (who I'm especially careful with) and will often work us into her schedule at the last minute to get us seen. We are SO grateful to her. Also a big thank you to our hero, Taylor, who goes above and beyond to get my kiddo his Synagis every month on time, and always gets us in to administer it ASAP. It is not an easy (or likely very fun) task, and I do not know what we would do without Taylor. We are the luckiest family to have such wonderful people in our corner.

Great place to bring your child for sick or well visits. Highly recommend. Appointments easily…read moreavailable

Maybe this used to be a good place, a long time in the past, hence the good reviews. But if I were…read moreyou, I would cross this place from your list immediately. I would give it 0 starts if I could. For one, no one EVER answers the phone there. It's all a voicemail process and they'll call you 2-3 days later. I experienced that myself multiple times and once experienced a frustrated father who had to drive all the way to the clinic to talk to them about something because he couldn't get a hold of anyone through the phone. The receptionists said they receive 600 calls a day and then, made fun of him when he left. This was at Drip location. If you can't handle the amount of phone calls a day, then don't take as many patients or STAFF UP! This answer is absolutely unacceptable. Now the last straw for me. My baby is very sick for 4 days now. Last night, she had a 104.5 fever, low oxygen and high heart beat. Before she got to this point, I tried calling the office when they were open to get a same day appt. Of course I left a voicemail. They never called. Took my child to the ER that day. I called again the following day, left a voicemail. Nothing. Called again one day later and tried to talk to the nurse, who was incredibly unhelpful, and who finally suggested I booked an appt in 24hrs with her doctors. Really? ... I've been trying to do that when the baby wasn't that sick, and ever since, but do they care? They didn't even create an account for her in the new system so I can't even communicate online or retrieve any info when the ER was asking me questions about past care. The pediatrician in itself does a good job but everything surrounding it is broken. How can you trust your child with a doctor practice that when we need the most, they just don't care? I will not ever go back to this place and I highly recommend you don't either. They need to start treating people like human beings instead of numbers and honor their medical oath. They obviously cannot handle the job they signed up for. I'm in shock and horrified by their lack of care. Steer clear from Beansprouts.