MINDBLOWING. Have had this office cancel my extremely important appointment to get my EEG results…read moreSAME DAY, MULTIPLE TIMES! WHILE IM HAVING SEIZURES AND DONT KNOW WHY! Never answer the phone, Never return phone calls or messages, take days to read a message sent via the portal they request patients to use. Don't call in medications they say they will. I could go on and on. Save yourself the trouble.

AVOID AT ALL COSTS. If I could put 0 stars, I would. They are the most disorganized and incompetent…read moreclinic I've ever come across. Not only was my INITIAL visit canceled 4 separate times only to be pushed back weeks and then MONTHS, but when I was finally seen, the provider had no empathy or desire to help whatsoever. It was obvious she was just going through the motions and couldn't care less about me or my health. Not to mention her blatant inability to problem solve or even THINK of possible causes/treatment options. Case in point: don't go here or you'll be extremely disappointed and your health will suffer!

Dr Taheri was great, but the process of billing and insurance authorization is horrible…read more We were told our complete charge would be a $35 copay, and then were billed for $350.91. We were even told by the front desk that that's the total they were told($35), AND have a voicemail and receipt that confirms this amount as well. Prior to my son's allergy testing, the paperwork states THEY would communicate with the insurance company. It's truly unfortunate because my husband needs hearing testing, and we have a house of four that would be patients of Dr Tahari, as well as I will communicate this to my Family Doctor so she no longer refers to this office. That's a lot more than $350, but the office was not willing to make this right. I hate to leave negative reviews but there was a time in my life that that amount would have broken my family. Very disappointed.

I've had chronic sinusitis for years and doctors told me nothing could be done. Recently as they…read morewere getting worse I decided to check out an ENT. The lobby is kind of a breath of fresh air, don't let the building around it fool you! Dr. Taheri was great! He came up with a thorough and methodic plan to figure out what we could do and didn't just jump to surgery. Feeling good about how things went and can't wait to see how it all turns out.

All of the staff was polite and seemed like they are happy to work where they work. Very kind…read moredoctor and has a sense of humor too. My husband and I visited him together. He was very efficient at addressing both of our concerns individually as we were there for two totally different reasons. I really appreciated his time and attentiveness.

This was our first visit (consult visit with this office). It's a very clean office. The staff…read morewas super friendly and helpful. I tend to be long winded at times and I wasn't rushed or cutoff, they listened and heard me while I spoke, which I appreciated. This visit was for my seven year old, so they ensured that all they found, I could see for myself and understood what it all meant. Answered our questions on-site and then gave us time to process the information. . Is that not what we all want in a provider! Again, only our first visit but it was amazing. So now, we have a procedure coming and we'll see how that goes, however, I'm not concerned. Dr. Tahari and hos team seem to have it together. Of note, be prepared to pay for your portion of the visit BEFORE you leave the office. I'm not a huge fan of this practice. I'm of the belief, if you have insurance, the billing should first be sent through the insurance and then send a bill to me for my portion once the insurance advises what my portion is. It is what it is I suppose.

Dr. Vallabhaneni, or Dr "Vonny" as her staff and patients call her, is a great doctor. She's…read moreprofessional, courteous, and she cares about her patients. I've been going here since last spring and my sleep has improved dramatically, thanks to the treatment I received here. The staff is also great! At a recent appointment, they hooked me up with a cold bottle of water while I waited for my appointment. If you're sleepy all the time or having trouble falling asleep, get in here and see Dr Vonny! The waiting room boasts great magazines like Entertainment Weekly, Mother Jones, and Austin Woman. There's a flat-screen showing sit-coms too! My only criticism of this office is the perfume-y air-freshener they use. Way too strong!

Bad experience…read more Their online presence is full of bugs and presentation problems, making personal data entry impossible to complete. They got defensive and showed no patient interest.

I have been suffering from what I thought was a sinus infection for four weeks now. I was…read moreprescribed antibiotics three times. I happened to see my primary care physician, and he recommended Dr. Dhruva. He knew this was urgent and was able to fit me in on a days notice. He informed me of what I was dealing with and what courses of action to take. He laid out detailed steps on what to do if the sinus issue did or did not improve. His diagnosis resonated with me as I had had similar problems ten years ago and this was following the same path. I highly recommend Dr. Dhruva. I have not been happy with previous ENT's that I have visited.

As a tongue cancer survivor, I have had tons of appointments and a few different doctors. Dhruva…read moredoesn't rush me, he listens COMPLETELY and answers ALL of my questions. I feel safe and comfortable in his care. He's thorough and professional. He pays attention to detail. He removed my cancer and has treated me since. He even called me from his vacation to discuss my cancer treatment because I was so upset. He cares about his patients very much. I am nearly 4 years in remission now. I trust him with my life. I highly recommend him. I can't say enough positive things him. He is a remarkable doctor.

This is an efficient office. Office and medical staff are both professional and easy to talk to…read more It was easy to check in and out.  My estimate for the visit was given, which was greatly appreciated. After a brief exam, Dr. Young was able to investigate my problem and come to a solution to help me.  I left feeling confident I would be feeling better soon. Now that time has passed, I can say I do! If you are in North Austin/Cedar Park, I recommend this medical practice for your ENT needs.

We previously gave this place 5 stars but it has definitely went downhill. Our last 4 appointments…read morehave been a complete nightmare. 1) made an appointment to start immunotherapy. Upon arrival they said they won't have that available until end of January (I came sometime in January as per the doctor mentioned previously). I definitely informed the person when I made the appointment and she never said anything. Paid copay for nothing. 2) came back late February or March for the same service and they inform me I needed to make an appointment via some special department for it. Well again, no one told me when I made the appointment and I was very clear when I called. I got visibly upset so they refunded my copay. But still, lots of time wasted with the driving and waiting. 3) third time we waited over an hour for our appointment. Because we love dr nason we let it slide. 4) third time we waited over an hour again. When it's back to back bad service, we need to reconsider finding another clinic. This is a total disrespect for people's time.

I ordered a new hearing aid set since I lost mine. I went to pick them up and the charger was a…read moreused one & inoperable.

Highly dissatisfied. When you book an appointment and are told one price for something and arrive…read morein the office and are told it's almost double...ooopsie. That's just wrong and bad office communication. I understand pricing has gone up on everything however, this much of a price increase is not consistent with other offices locally. I've taken my business elsewhere and I would highly recommend NOT using this office. TERRIBLE!!!!!